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Used 2014 Jeep Grand Cherokee Consumer Reviews

3.6 out of 5 stars
239 reviews

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Pros
Cons
5 out of 5 stars

Great Truck

luke_coolhand, 03/03/2014
2014 Jeep Grand Cherokee Limited 4dr SUV 4WD (3.6L 6cyl 8A)
3 of 6 people found this review helpful

I had rented the JGC for two days earlier in a business trip. The rental totally changed my perception of the Jeep brand. The drive was smooth and the internal furnishing and electronics are as good as my other car, which was BMW Z4. At the conclusion of the rental, the truck was rear-ended by a Toyota Camry. The Camry's hood was badly damages, but the JGC has only a very slight impression of Toyota's emblem on its plastic bumper (the rented JGC has no tow hitch). When my wife said she wanted an SUV, that became my first choice. We tested a couple others, but both decided on the JGC. It has only been a couple days, but had been extremely happy with it. Everything comes as expected.

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5 out of 5 stars

Blast to the Future, Not the Past!!!

dataccordexv6, 01/26/2014
2014 Jeep Grand Cherokee Overland 4dr SUV (3.6L 6cyl 8A)
3 of 6 people found this review helpful

I recently purchased the GC Overland in late January. I traded a smaller Honda Accord sedan for this SUV and I am loving every second of it. My Jeep is the beautiful gold/cashmere and I received it with complimentary tinting from the dealer since I was waiting for several days for it to arrive. I live in MS and it handles the rough and lower quality roads we have SO much better than my Accord did because of the bigger wheels and better suspension setup. The 20" wheels that come with the Overland really bring the car together and make it look so much more expensive than it actually was for me. The engine and transmission really make the car feel so much more responsive and sporty than an SUV.

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3 out of 5 stars

Great Jeep, horrible Service

Kevin, 02/16/2019
2014 Jeep Grand Cherokee SRT 4dr SUV 4WD (6.4L 8cyl 8A)
4 of 9 people found this review helpful

I've enjoyed my jeep over the years, found it to be something I enjoy driving, usually doesn't have problems and I feel safe. The problems started right away however but weren't a huge deal, the only way to charge your phone also slaves the phone to the car which means calls and listening to music must go through the car but the jeeps technology is awful and doesn't work well. Its complicated and honestly has resulted in several times when my phone has died because plugging my phone in the charge means I can't use the phone. Secondly the way in which you shift into park, reverse and drive is awful! Even after this many years I am constantly making mistakes, on many occasions I've tapped the shifter and all of a sudden I find the car in neutral which has almost caused a few accidents. Finally my car horn died, I took it in 10 weeks ago now and the dealership said they would get back to me when they had the part in. Months later the dealership is still telling me Jeep has yet to send them the part. Then I called Jeep to get things moving because it's illegal to drive my car without a working horn and the person I spoke with was rude and less than helpful! At this point, I either have to sell my Jeep because Jeep can't produce a simple part or get this fixed!

Safety
3 out of 5 stars
Technology
2 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
3 out of 5 stars
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3.38 out of 5 stars

Looks great, Build quality is a true Chrysler.

ajg1136, 09/11/2014
2014 Jeep Grand Cherokee Laredo 4dr SUV 4WD (3.6L 6cyl 8A)
15 of 39 people found this review helpful

I bought my Jeep a year ago and have waited until now to write this review because I wanted to give it a thorough testing. I love the looks both inside and out. I like the features and got a good deal. The build quality just sucks. I'm normally a Toyota person but bought this after being disappointed with the ride of the new 4Runner. I was hesitant about buying a Chrysler due to their poor reputation for quality and it turns out I should've listened to myself.

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5 out of 5 stars

Awesome ride!

Tim, 02/06/2018
2014 Jeep Grand Cherokee SRT 4dr SUV 4WD (6.4L 8cyl 8A)
2 of 4 people found this review helpful

Love the look and feel of the Jeep SRT! Power, handling and controls are top of the line.

Performance
5 out of 5 stars
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