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Used 2014 Jeep Grand Cherokee Consumer Reviews

3.6 out of 5 stars
239 reviews

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2.63 out of 5 stars

Take it back

mayguire, 04/01/2014
2014 Jeep Grand Cherokee Laredo 4dr SUV 4WD (3.6L 6cyl 8A)
10 of 18 people found this review helpful

This is my third Jeep but my second lease. This one has fallen short right out the gate. I bought my Jeep in February. The issue is when I tried to put the vehicle in reverse or any other gear, it would snap back into park. I would have to turn the vehicle off and on again at which time it would work but my engine light would remain on. First they said it was a 'faulty shifter module' and replaced it within 2 hrs. One week later, back in, this time they said 'it is an issue with a transmission part'. Two days in the shop. Two weeks later it's in again...now it has been in for 2 weeks come this Wednesday and they are replacing the entire transmission. Eventually.

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3 out of 5 stars

Wished I had not bought it

davidirn, 01/08/2014
updated 07/08/2016
2014 Jeep Grand Cherokee Summit 4dr SUV 4WD (3.6L 6cyl 8A)
10 of 18 people found this review helpful

I have had nothing but problems with my new $50K Jeep GC limited. Transmissions clanks when shifting. Hesitates when trying to speed up. The uconnect went out and had to be replaced. Touch screen went out. Rear hatch will not open when pressing the remote control. Rear hatch inside trim fell off. Door locks takes several attempts to open the door. GPS is very unreliable. Set the radio to a station and turn it back on and it goes to another station. But the worst problem is the blind spots around the vehicle, I have almost gotten into several accidents because of the poor visibility. Each time I have taken the vehicle into the dealer it is like pulling teeth to get them to honor the warranty. UPDATE. After owning it less than a year I had to sell the vehicle. It was to unrealiable and most of all I could not stand the clanking of the transmission. Both the dealer I bought the Jeep from and the Jeep corporation refused to deal with problem. The dealer refused to test drive it to confirm my complaints. Now Jeep has a recall out for the transmission problem. In the mean time I lost $20.000, thank you Jeep.

Performance
4 out of 5 stars
Interior
2 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
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3.38 out of 5 stars

tire & heat problems

bryansos, 02/10/2014
2014 Jeep Grand Cherokee Overland 4dr SUV 4WD (3.6L 6cyl 8A)
10 of 18 people found this review helpful

I leased a 2014 grand cherokee overland. I have 5,300 miles on it and has been in the garage over 15 times. It has a vibration in the steering wheel at 70 mph, which 90% of the dealers consider normal. The heat and a/c goes wild, you can have it set on 68 and it will blast you with 150 degree air. I used my electronic thermometer, having set 68 degrees on both sides the passenger temp came out at 152 degrees and the driver side came out at 64 degrees. If you are interested in purchasing a 2014 grand cherokee test drive it first at 70mph and set the heat at a certain temperature. The dealers have no cure cause they all do it.

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5 out of 5 stars

GREAT VEHICLE...JEEP IS RELIABLE !!

vwmm, 03/01/2014
2014 Jeep Grand Cherokee Overland 4dr SUV 4WD (3.6L 6cyl 8A)
6 of 11 people found this review helpful

'14 GC Overland 5.7L Hemi 4 x 4 with ATG Build Nov. 2013-- '14 is my 4th JGC since '99, and by far the BEST. I've had ZERO issues--major or minor since bought in Dec. '13 @ 3,000 miles now--mixture of heavy city & highway. I've put this vehicle through the paces. As far as reliability, my Jeeps have only once left me stranded--dead battery. '05 GC at 80k mi needed transfer case replaced, but Jeep could be driven. 10 days in shop, but all under warranty. After reading all negative reviews on transmission and NAV system, rented one before buying--NO ISSUES. This is a German designed & built transm. used in all new Audi, BMW, even Jag, Bentley, Rolls, Land Rover, Maserati.

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5 out of 5 stars

I love this car

janlaw, 05/07/2014
2014 Jeep Grand Cherokee Summit 4dr SUV 4WD (3.6L 6cyl 8A)
4 of 7 people found this review helpful

I love my 2014 JGC Summit. It drives so smooth and quiet. The bigger touch screen is great and makes it easier to see the maps. The sound system is the best I have ever had in a car and love it. The handling is so sweet, corners well and it has plenty of pick up and go. The gas mileage is so much better than my old Hemi. It looks beautiful on the outside and inside. I feel pampered and spoiled to say the least. A fun and great SUV to own. I say get one and enjoy it.

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