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Used 2014 Jeep Grand Cherokee Consumer Reviews

3.6 out of 5 stars
239 reviews

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3.13 out of 5 stars

Why the Problems Chrysler???

jvesci, 07/31/2013
2014 Jeep Grand Cherokee Limited 4dr SUV 4WD (3.6L 6cyl 8A)
3 of 4 people found this review helpful

Just hit the 30 day mark of ownership of my 2014 Jeep Grand Cherokee Ltd. 5.7 v8 and here's what happened today: Engine Light, ABS Light, Brake Light, Airbag Light, Traction Control Light all suddenly came on! In addition, backup camera not functioning properly, can't open lift gate, and UConnect keeps cutting out completely! Took it to a Jeep Dealership (not where I purchased from, but it shouldn't matter, right!?) and their service shop was closed but they told me I could "rent" a vehicle...ARE YOU FREAKING KIDDING ME!!! I am taking it to the service shop at 7:30 am tomorrow and by hell or high water will be getting a loaner, at no cost, and will be having it out with the service team.

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3.63 out of 5 stars

Had it for about 4 months now...

jeff778, 07/01/2013
2014 Jeep Grand Cherokee Overland 4dr SUV (3.6L 6cyl 8A)
3 of 4 people found this review helpful

I got the Overland with light interior and the V6. Cons: -The felt stuff they used for the "misc" holder on the top of the console cannot be cleaned. I have no idea what they were thinking. It's just pure stupidity. -The silver plastic on the center console looks and feels really cheap to me. It also scratches easily. -I don't like the dry/broken-earth background on the stereo. Neutral: -The carpet isn't that great. -The plastic isn't that great. -The grill on the Overland, where it's just the outline of the "teeth" in chrome doesn't look very good. Pros: -I didn't like the flat/matte dark wood at first. I like it now. I think that was forward design. -V6 is peppy

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3.5 out of 5 stars

Glad I leased it

tf18722x, 01/05/2015
2014 Jeep Grand Cherokee Limited 4dr SUV 4WD (3.6L 6cyl 8A)
3 of 4 people found this review helpful

Owned the car for 8 months and 3500 miles. The 8 speed transmission with the PentaStar V6 is terrible and the other Edmunds negative reviews on that transmission are 100% accurate. Upshifting between gears 1-3 is poor, and it slams into 1st gear at the downshift. Have been to the dealer many times, the software updates to transmission only last for a few days before it goes back to shifting badly.

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5 out of 5 stars

my new 2014 Grand Cherokee Summit

golden20, 02/18/2014
2014 Jeep Grand Cherokee Summit 4dr SUV 4WD (3.6L 6cyl 8A)
3 of 4 people found this review helpful

My lease on a 2011 Mercedes E-350 four matic was expiring & I drove ALL the high end suvs, & NOTHING comes close to my Summit!! The Mercedes M class seats are a pain to put down, expensive for gas & insurance, the Audi don't give a decent lease payment, same for the BMW X-5. A lot of suvs also don't have avail the active headlights, which are awesome!!I have had no problems with anything, gas mileage is about 19 city & 25 highway. A really fab vehicle!!

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2.75 out of 5 stars

Disaster and huge dissapointment

tlntan, 12/14/2013
2014 Jeep Grand Cherokee Limited 4dr SUV 4WD (3.6L 6cyl 8A)
5 of 8 people found this review helpful

It's incomprehensible to me that Jeep continues to ignore the problems on the 14 GC. There are innumerable reports of issues with this vehicle, and frankly, I'm very suspect of any positive reviews. My 14 Limited was purchased in July and it has been to the shop at least 7 times. I'm in rental cars constantly, and the vehicle is still not right. From the transmission, to the unintentional radio presets clearing, to the issues with the driver seat (now being replaced), etc., etc. And thousands of people are having similar issues. Less than 6k miles, and it's been an expensive, time consuming mess.

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