Used 2014 Jeep Grand Cherokee Consumer Reviews
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Grand Cherokee Overland 4 x 4
I've had the Overland Grand Cherokee for about a month and have put about 1,200 miles on the car. I'm very happy with the technology in the car, the ride, comfort, and looks. I have read complaints about the transmission lag. I agree there is a bit of a lag but I suspect it has to do with the eco mode. When you put the car in sport mode or take out of the eco mode it gets better. It doesn't really bother me as if I wanted a fast car I would not have bought an SUV. I have also read about problems with the U Connect system as well as the Navigation. I haven't seen any yet and I'm happy with the system. Overall I'm very happy with the Jeep.
Diesel pulls like a train - nav sucks
I have the diesel, other than significant turbo lag it is a great engine. Getting away fast is dawdling off the line then launching at about 10mph with a neck snapping jump, from there on the 8 speed is flawless. The interior is fine and the electronics are OK. The navigation is expensive and useless. The bluetooth interface is OK when it eventually connects, which can take several minutes. The navigation is insultingly bad. The maps are old. The updated maps are very very expensive and still older than the vehicle. The head unit is desperately slow. Like fifteen year old computer slow. It takes a long time to start in the morning. It takes a long long time to scan even a small SD card, if it even accepts that it is there. The nav is slow and the higher order features are linked to your SiriusXM subscription. I decided after near two years that it really isn't worth the money, so I have discontinued the service, I can get up-to-date traffic information and much better nav on my phone for free. I can also stream music from my phone. Basically I'd be better off with a tablet linked by Bluetooth to the car and using my phone for cellular data only. Infiniti and Mercedes head units were much better than this in 2012! The manufacturer has no apparent interest in providing any sort of fix for existing customers, so I won't buy from them again. Ah, the collision avoidance and all the automatic brake enhancement garbage! Oh dear, oh dear. How long before the class action? There are two problems, the first is false alarms. You are driving down the road and the car in front turns off. But the system doesn't see it that way and freaks out! You dab the brakes in reaction and WHAM! MAXIMUM BRAKING! But there's NOTHING on the road ahead of you. There's a car entering a parking lot, currently crossing the sidewalk. But it isn't even on the road any more. Once in a while in panics at the shadow under a bridge. Sometimes the car in front dabs its brakes and WAMMO! We have full freak-out mode again. So slowing traffic, which you need light braking to match, results in ULTIMATE PANIC STOP! Good God! This system is not right. On my commute there's a light where I turn left and a lot of traffic makes a U turn. There are six lanes, three either side of the median, so my course to my next road is a wide sweeping turn. But three times now the system has locked on to the U turning car, which is already well off my path, completely not an issue, and hammered the crash avoidance brakes. So I had to disable it. The last time it did it I heard the screech from behind and was sure I would be rear ended, which is where I expect the class action to come from. I stamped on the accelerator and fortunately got away from the impact. The center console plastic leatherette has cracked where my elbow rests. Only two years. You'd think a high traffic area like that would be real leather and it would last more than two stinking years. Other than that it's fine. I think the brakes will need swapping out soon. The suspension is still too compliant in sports mode. Early on I had the DEF injector issue, but that was cured and hasn't come back. I fitted E load rated K02 tires so that I can drive off-road without concern. I sometimes notice the noise, and they cost me about 2mpg. But they are the only E rated tire for the JGC and they are twice as thick as all the other options. Really tough tires. I have reported the fuel economy before the change.
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- Laredo 4dr SUVMSRP: $15,49523 mi away
- Overland 4dr SUVMSRP: $6,99514 mi away
- Laredo 4dr SUVMSRP: $9,580In-stock online
Update, November 2020 I never keep a car this long
Purchased the Grand Cherokee Overland with the Hemi engine new in March 2014. After 2 years of ownership I am still very happy with the car. I love the way it looks and drives. I haven't had any mechanical issues with it, my only disappointment is the recent recall due to the inability of some owners to use the electronic shifter. I did replace the factory air filter with a K & N air filter and increased my gas mileage by a couple of miles per gallon. I am getting 23.6 on the highway without using cruise control. Pushing 4 years, still in love with it!
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Love the Summit with 5.7L Hemi
I've owned this (my first) Jeep for 26 months now, and have had no problems. I look forward to getting behind the wheel every day. Lots of towing power, and passes with ease on the highway. So glad I bought the Summit model with its Hemi powerplant, luxury appointments and expanded technology. I bought it used in April '15 with 35k miles, and it now has 67,000 miles on it. It's still tight as a drum and drives like new. Gas mileage has been 16-17 in the city, and routinely 20+ on the highway. This spring, I drove 4,400 miles from MN to CA and back while averaging 24 mpg. I couldn't be happier!
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My Second Review - A continued disappointment
This is my second review of our 2014 GC, which we leased in June 2013. The transmission continues to be a hot button issue for me. Gear shifts up and down through 1-3 are rough and sloppy. I believe we're on our 7th recall (hard to keep track at this point), and are on a wait list for the last 3 of them as parts aren't available yet. There are tons of little things that drive me crazy. For example: in literally every other car I've owned, if the stereo is turned off when the driver turns the car off, it stays off when you turn the car back on. Not this car, not a great thing if you're giving a ride to a client or customer and the stereo comes on blaring when you start the car.