Used 2014 Jeep Grand Cherokee Consumer Reviews
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good at everything
Jdog69, 02/28/2019
2014 Jeep Grand Cherokee Overland 4dr SUV 4WD (3.6L 6cyl 8A)
3 of 3 people found this review helpful
2014 model. Test drove all engines. Ended up w/v6 for fuel costs. Does good at everything. Got the quadralift air suspension & towing package options. Surprised how well v6 did towing 7k-lb cement trailer at freeway speeds and full of passengers... very stable ride & didn't sag at all. 20" rims handle well on pavement and not bad at all w/AT grappler2 tires offroad. Nasty muddy rutted rocky road up to the cabin.. no prob...just click the button and jacks it up almost 4" for clearance. (got $100 skid plate for piece of mind) Quiet, comfortable ... etc. It's the everything vehicle I needed. I love the high depreciation after the first year. ... bought it 1yr old and saved $25k (50% off) still looks runs brand new. Had 2.5yrs now.. no issues. (favorite feature is adaptive cruise used daily).
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Don't buy a 2014 Grand Cherokee!!
Carrie K., 07/22/2017
2014 Jeep Grand Cherokee Laredo 4dr SUV 4WD (3.6L 6cyl 8A)
3 of 3 people found this review helpful
I LOVED this car for the first couple years but literally the month my warranty ran out, things started breaking. First a $350 fix for some fuse in the starter. I had to get it towed to the dealership to fix. Now today, it wouldn't accelerate properly and change gears properly (it'd be at 6th gear going 20 mph, then 4th and 5th gear when at a stop. It ended up being a $40 part for a oil pressure switch and $455 of labor!!!!!! The gas mileage sucks, and the maintenance costs are terrible. Just steer clear of these vehicles. I've had this car since Sept 2013 and it has 53k miles on it. I've kept up with all maintenance. The stock tires major sucked so replaced those at 30k miles.
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2014 Jeep Grand Cherokee for sale near you
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2014 Grand Cherokee Multiple Issues
yeloiron, 12/07/2014
2014 Jeep Grand Cherokee Overland 4dr SUV 4WD (3.6L 6cyl 8A)
3 of 3 people found this review helpful
I purchased a 2014 Grand Cherokee Overland in October 2013. I've driven 39k miles on California highways since the purchase. The problems began before I got home and have continued to grow plague the vehicle. My first issue was the loud clunk in the rear end during acceleration from a dead stop and repeating during deceleration. The transmission fails to find the right gear either from a dead stop of while passing which is a major safety issue. Driver seat squeaks during movement. The sunroof rattles, the radio/Bluetooth works sometimes and water gets into the fuel filler cap during a car wash. The dealers answer is always a re-boot. I plan to trade it in over the holidays. Poor quality.
Beware! Poor quality + poor customer service!
rlarocca, 11/20/2014
2014 Jeep Grand Cherokee Overland 4dr SUV 4WD (3.6L 6cyl 8A)
6 of 8 people found this review helpful
I purchased my Grand Cherokee new in September of 2014. As of today, it has spent over 35 days at the dealer for numerous issues - transmission, radiator, gps, bluetooth, brake recall, electrical recall, rusting of tow hooks, water pump, interior door panels broken from the factory. Jeep has refused to negotiate under the New Jersey Lemon Law and has kept me waiting since August. I was also promised that customer care would call this week after my Jeep spent 10 days waiting for a radiator and water pump. Still no answer. Fiat/Chrysler/Jeep have the worst quality as per the latest Consumer's Report that came out last week - and the worst customer relations in the business!
Problems already
davidirn, 07/28/2013
2014 Jeep Grand Cherokee Limited 4dr SUV 4WD (3.6L 6cyl 8A)
6 of 8 people found this review helpful
I have about 3500 miles on my new Grand Cheorkee limited. My first problem started almost immediately, the touch screen on the dash went out. I had no air conditioning no radio no navigation system nothing at all. When I took it in to the service department it suddenly started to function and they said unless it fails when they can see it they can not fix it., one day I was able to get it into the dealer when it had failed and they did fix it but it took three weeks to get the part in. My next problem is the transmission it shifts very bad between 1st and 2nd and from 2nd back into 1st. The dealer calls it a Jeep characteristic. You feel a clunk when it shifts and you hear the clunk.