Used 2014 Jeep Grand Cherokee Consumer Reviews
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Wasted dough!
Tony, 01/08/2016
updated 01/16/2018
2014 Jeep Grand Cherokee Limited 4dr SUV 4WD (3.6L 6cyl 8A)
16 of 21 people found this review helpful
I purchased my 2014 Grand Cherokee AWD with the 3.0 Eco Diesel option. Everything about the car was awesome especially since I also had the trail rated package and air suspension option. The problem with this car was the electronics. Constant issues with the entire control dash lighting up with error messages, poor attention to detail in wiring harness (under fenders exposed wiring for headlights!) just a nightmare with multiple electronic computer flash upgrades. Then, while driving, at 65 mph and up, the steering would vibrate from left to right and the dealer was never able to fix it! The dealer service and customer support was equivalent to a third world nation; insufficient mechanics, no service availability on day of arrival, and no completed service repair on the front suspension shaking above 65 mph. The engine is fantastic. This diesel is incredible and economy was around 27-28 m.p.g. Not bad at all. Almost to the year, I was so fed up with all issues, I drove it to the Honda dealer and traded for a 2015 Honda CRV, AWD. No issues at all! What kills me most is the drop in value. I lost an easy $25,000 on this vehicle that the manufacturer claim is the most luxurious vehicle, and the Jeep name brand which is supposed to represent quality and durability, was a total disappointment. I should have listened to my friends that owned these cars pre iously. I should have used the Lemon Law! Get an Audi, VW, or Porsche Cayman with the same engine.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Not your fathers Jeep
sussexman, 03/26/2013
2014 Jeep Grand Cherokee Overland 4dr SUV 4WD (3.6L 6cyl 8A)
99 of 140 people found this review helpful
Traded in my Lincoln MKZ as I am a SUV man at heart. I like technology in my car and the Jeep has it. Not sure if this is the Mercedes influence but it has more technology then my Lincoln did. Ride is amazingly quiet for an SUV almost as quiet as the Lincoln. Motor has plenty of power for everyday driving and 8 gear transmission shifts smoothly even when you get on it. Seats are firm but comfortable with excellent lumbar support. The speech access system has its quirks I will elaborate in the suggested improvements section. The Jeep is 2 weeks old and I have 1300 miles on it currently getting 19 MPG overall.
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So far it is an excellent vehicle
bananahan, 12/28/2014
2014 Jeep Grand Cherokee Summit 4dr SUV 4WD (3.6L 6cyl 8A)
6 of 7 people found this review helpful
I have seen reviews with problems on the transmission. The buttery smooth 8 speed (intuitive) transmission in my GC is the finest transmission I have ever driven. (second place would be my Lexus RX) It seems to figure out my driving pattern and go there for me. If I drive sport for a while it holds the gears longer when I go back then quickly returns. I live in VT and the off road is incredible even with the all season tires. You need to know how to drive and where to put the settings. The only thing I have had go wrong is the gas filler door stuck and the dealer fixed it. He said if it did it again they would replace the assembly. The navigation and radio is top shelf. Drives & tracks true.
A lot more car for the money!!! Nissan is dead to me.
hurricaneoleg, 02/17/2014
2014 Jeep Grand Cherokee Limited 4dr SUV 4WD (3.6L 6cyl 8A)
6 of 7 people found this review helpful
This car replaced my 2012 Nissan Murano SL AWD. Before I test drove the Grand Cherokee I swore by Nissan... Imagine my surprise when I found out that for the same $ I can be driving a v8, have real leather, navi, xm and a bunch of other things, like ground clearance, a lot more safety features, way better built body and (most importantly),an extremely reliable 4x4 system that NEVER overheats leaving me stranded! I love this truck that feels like a truck, despite being almost the same size as Murano! I test drove so many suv's and crossovers before getting this one with 20" wheels... No words, for the money (and otherwise) this is the best car you can get, bar none. Nothing else can compare.
Don't but a Grand Cherokee
dnbj, 04/11/2015
2014 Jeep Grand Cherokee Overland 4dr SUV 4WD (3.6L 6cyl 8A)
8 of 10 people found this review helpful
The Eco Diesel has seen a number of problems. My Grand Cherokee has been at the dealers for 6 weeks. FCA Tech Line could not figure it out, until I called their customer service line.