Used 2014 Jeep Grand Cherokee Consumer Reviews
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Dissapointed!!
Mari, 10/10/2015
2014 Jeep Grand Cherokee Limited 4dr SUV 4WD (3.6L 6cyl 8A)
4 of 4 people found this review helpful
I love the comfort and look of my Jeep Grand Cherokee in eco diesel, but I have been non stop at the dealer since the first day I stepped out of the dealer. I have owned this vehicle not even a year and it has been in service for 4 times for check engine light. I have wasted countless hours waiting for my car and the service telling me they are not up to date on how to take care of the problem. I call Chrysler customer care and they told me there is nothing they can do but keep fixing it. I was told to leave with the car even though it was telling me it needed to be serviced and so engine didn't start a day later, I had it towed to the dealer and they supposedly fixed the problem. I feel stuck not knowing if this car is safe or who to turn too? The dealers are no help.Think twice on this pricey problem.
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Most awarded vehicle???
will1112, 08/25/2015
updated 02/22/2016
2014 Jeep Grand Cherokee Limited 4dr SUV 4WD (3.6L 6cyl 8A)
4 of 4 people found this review helpful
This is touted as the most awarded vehicle but I doubt anyone who awarded these is an actual owner of the eco diesel. First off I loved this vehicle(for 10000 miles). Everything about it was great. The gas mileage is great but after 10k miles it began!! Fiat Chrysler should never have released this vehicle with all the recalls and emissions problems specifically in the eco-diesel. Read up on this in Jeep blogs. I have been in the dealership(double digits) more with this one vehicle then my last 6 vehicles combined. It's been a year now and this vehicle's check engine(MIL) light has not been off more than a week in the last 8 months. Dealership nor Chrysler techs seem to be able to fix these issues. Unbelievable what close to $50k buys you nowadays. Obviously not everyone runs into these issues and it may not happen to you..that's what I originally thought and it happened to me. Just beware. I'll never buy another Chrysler product again due to them not backing their product nor caring about their consumers. Update - Arbitration forced Chrysler to buy back my vehicle after spending over 60days in the shop. Throughout the process Chrysler stood by their claim that the vehicle performed normally and as warranted. I am sure they will resell it. Good luck next owner.
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- Technology
- Performance
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- Reliability
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2014 Jeep Grand Cherokee for sale near you
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- Limited 4dr SUVMSRP: $16,99814 mi away
- Laredo 4dr SUVMSRP: $9,580In-stock online
- Summit 4dr SUVMSRP: $17,715In-stock online
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Major low gear shift problem due to new engine
shannum, 01/10/2014
2014 Jeep Grand Cherokee Laredo 4dr SUV 4WD (3.6L 6cyl 8A)
4 of 4 people found this review helpful
I absolutely despise driving this vehicle due to the lower shift gear hesitation when accelerating from a stopped position. We've tried a few computer updates but it didn't help. It's a shame b/c the rest of the vehicle is great - very comfortable, smooth ride, great styling, etc. When I tow the issue is less noticeable b/c its forced to move thru the gears more quickly but then I only get 11.5 mpg. Whenever people tell me they are thinking about purchasing one, I hand them my keys for a test drive. I always get them back with a "No way." I'm skeptical of any review that can overlook this major issue.
Blown away
romanr1, 06/22/2013
2014 Jeep Grand Cherokee Limited 4dr SUV (3.6L 6cyl 8A)
4 of 4 people found this review helpful
Two of our 4 kids are in college now and it was time to sell our T&C for a smaller car. Did an intense analysis looking for a new SUV: cheched 4Runner, Explorer, Mazda 7 and 9, Chevies. Nothing came close to the new 2014 GC in value and price. Mine Limited with roof, nav, hitch, everything heated was 34.5K before taxes - no other car had that amount of feature for comparable money. The quality of interior, driving experience, fuel economy (17.8 in city, 24 on the road - 8speed transmission!), quietness, the number of gadgets, electronics - totally satisfied! So far got 2000 miles.
So far so good!
spd1136, 04/07/2013
2014 Jeep Grand Cherokee Laredo 4dr SUV 4WD (3.6L 6cyl 8A)
4 of 4 people found this review helpful
I've only had my GC for a few days but I'm very impressed so far. The ride is outstanding and quiet, the gas mileage averages over 20mpg in mixed driving and the engine has plenty of power. The ONLY option over the base model I opted for was 4WD; everything else comes standard! It has leather wrapped doors and steering wheel, touch screen everything and Bluetooth, satellite radio, automatic headlights, paddle shifters and steering wheel controls, auto climate control and much more. I'm really not missing anything!