Used 2021 Jeep Grand Cherokee L SUV Consumer Reviews
Used Grand Cherokee L for sale
NOT SAFE TO DRIVE!
Scott, 04/08/2022
2021 Jeep Grand Cherokee L Summit 4dr SUV 4WD (3.6L 6cyl 8A)
2 of 2 people found this review helpful
Our vehicle has multiple recurring issues with transmission shifting into 8th gear on its own while driving, dashboard shutting off randomly, driving safety features failing, and power steering failure. We have had it since July 2021 and have had issues with these problems starting Fall 2021. It only has 7000 miles driven with it. We thought we were purchasing as safe vehicle for my wife and 1 year old daughter to get around town, but now we do not feel safe with it on the road. This can be very dangerous for not only our family but other drivers on the road.
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Grand Cherokee l limited 4x4 3 problems
KPD, 02/12/2022
2021 Jeep Grand Cherokee L Limited 4dr SUV 4WD (3.6L 6cyl 8A)
2 of 2 people found this review helpful
My mom had purchased a 2021jeep grand Cherokee l 4x4 limited and after 3 days she realized that the seatbelt on any adjustments was right on her neck rubbing.2 weeks later she tried to unlock her car with the keyless entry and out of the blue it wouldn’t unlock.It took her 4 tries to unlock the car then she finally used the keys.Last problem so far has been the speakers.Her car is equipped with the standard limited speakers and her speakers have made a pop sound 4 times now.She has had 2 Jeep Grand Cherokees before this 2017 and 2019 altitudes and never had any problems.For her to go a step up and yes this is a completely new grand Cherokee, this shouldn't be happening for spending the extra money to go a step up.
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2021 Jeep Grand Cherokee L for sale near you
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- Altitude 4dr SUVMSRP: $26,9915 mi away
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Jeep Grand Cherokee L Limited at 2 Weeks and 1K mi
Rich G, 11/05/2021
2021 Jeep Grand Cherokee L Limited 4dr SUV 4WD (3.6L 6cyl 8A)
2 of 2 people found this review helpful
My experience so far is very positive with no problems except for a malfunction of the “assist” and “SOS” buttons. The buttons worked at first and then stopped. Jeep support is working on (firmware update) it and I understand that it is a problem that many are experiencing. The vehicle is incredibly solid, quiet and smooth like no other I have ever been in. The Uconnect is very powerful and well designed. The learning curve wasn’t long at all for me. The JGCL provides exactly the kind of comfort and performance that I was looking for. I would definitely recommend this vehicle to a friend.
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2021 Jeep Grand Cherokee L 4X4
T S, 08/22/2021
2021 Jeep Grand Cherokee L Overland 4dr SUV 4WD (3.6L 6cyl 8A)
3 of 4 people found this review helpful
So far so good, first few days of having my Jeep the service 4x4 light came on but it went off hasn’t come back on since. Love the new screen but the Alexa feature doesn’t work. It rides smooth and quite but for over 60 grand everything should be pristine there’s cheaper SUV’s with most of the same technology minus the hiccups!
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Great design and ride; major electronic issues
Chris, 02/13/2022
updated 08/15/2023
2021 Jeep Grand Cherokee L Overland 4dr SUV 4WD (3.6L 6cyl 8A)
3 of 4 people found this review helpful
Bought my Jeep Grand Cherokee L (JGCL) Overland Aug 15 2021 and dealer “bought” back with caveats on February 10, 2022. My car was towed 3 times with a completely dead battery. Battery died on the dealer while it was in getting repairs a 4th time. Electronic issues from the 1st week we owned it. Dealer / Jeep won’t buy car back but worked a “deal” they would trade in my car with incentives to get another JGCL. I’m skeptical as I feel Jeep has a serious issue with the electronics in this model of car. Where to start: 1. Rear sensors never alerted us of object behind us and when backing up hit object and scraped car. 2. Complete reset of Uconnect system while driving down highway at approximately 55 miles/hour. Car still ran but could not do anything with center console (I.e. heat, cool, radio, ) 3. No radio / non functioning many times (weekly) 4. Radio still playing when car door Opens and car is off 5. Steering wheel/power steering still working even after car is off and getting out of car (note: loaner JGCL proved by dealer does exact same thing!) (constant issue) 6. SOS, emergency response, lane assist disabled randomly, radio errors constantly (constant issue, weekly) 7. Rear electronic seat won’t go down. Had to manually push (constant issue) 8. Car completely off in driveway and sounded like the vehicle was trying to put the suspension down into parking position when it was 30 hours after the last time I drove it! Battery was dead next day 9. Key fob disconnects from car; loses memory settings(constant issue) 10. Car play won’t connect. (Constant issue) 11. Auto started my car with key fob and as always the defrost was full blast on windshield, however the defrost would only full blast or completely off while driving on an hour trip. Couldn’t regulate and comfort levels on feet, or main vents didn’t matter. Son was able to turn heat/defrost on/off from middle seats in back trying to regulate rear heat! 12. Strange noise for two concurrent days that sounded like light labers being turned on(yes, I’m serious) from under hood, engine. Sound never occurred again after these two days. 13. On one occasion my auto high beam would not turn on. 14. Middle manual captain chair broke (non electronic issue). Conclusion: Dealer doesn’t know how to fix and there reach back service to Jeep is apparently clueless. The numerous times my JGCL died, they were informed to replace rear latch sensors/rear latch. This isn’t the issue since the 3rd time it was towed both these were replaced! Dealer admitted electronic issues and unaware of what is going on and even they didn’t want the car and unaware how to fix. I’m reporting all of this to get the word out that the quality and reliability of this car is awful and as some of this may not be “safety issues” but can make life miserable like stranding a person with a dead battery (by the way battery is so dead it can’t be jumped. My 2nd tow the vehicle need dragged on tow truck since the electronic break was engaged and there was no way to get off since the battery was dead!). Us as customers are paying too much money (my MSRP was $64,000) for this over site and rush to push this vehicle out before all the software bugs are worked out. If everyone else is having these issues they should be buying back these cars so we can get a reliable vehicle to drive. I have a feeling other are having issues since the last tow truck driver said he towed 7 JGCL in one week with same issues. I don't own this car anymore. Jeep provided incentives to purchase another JGCL (this one a 2022) with almost the same about of issues. —————————————- 2022 Jeep Grand Cherokee L I still have today with 18k miles on it. Ironically when I got the Edmonds email to update my review the car is going in for two warranty issues 1.) key fobs unprogram themselves after being programmed. They work for 24-48 hours then the car resets all my saved setting. The strangest is the car seat either goes to the furthest far back position or the top most position it can go in the car. 2. The adjustable steering column is electronic and doesn’t work at all. All-in-all, my 2022 is not as severe of issues as my 2021. It does appear some of the other things have been fix mentioned above. However I still have not hit a break even point of what my down payment was in this car due to its major depreciation in value each year. Once warranty is out I’m getting rid of and moving to another brand.
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