Used 2009 Jeep Commander Consumer Reviews
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Excellent Value!
The Commander compares favorably with SUVs costing twice as much as this one. Many friends have commented "THIS is a Jeep?" when they first get in. In terms of comfort, power and reliability it's every bit as good as a Land Rover, Lexus or Escalade.
I love this Jeep!
I had a Jeep Grand Cherokee Limited first and when I finally had to start looking for a new car I chose the Jeep Commander. I have had it since April 2010 and have had not one problem with it. I drive all over the country in it, Long Island, NY to Orlando, FL etc. We are a Military family, so its my Husband and I, 2 kids, 2 dogs and 2 cats when we move (which is a lot!) and it fits us comfortably. It's a smooth ride, performs AMAZING in the snow and on the beach and I feel safe having my family in it. I am upset they stopped production on these. I love it.
- Sport 4dr SUVMSRP: $4,475181 mi away
- Sport 4dr SUVMSRP: $6,999325 mi away
- Sport 4dr SUVMSRP: $5,500353 mi away
Acceleration problems
Love my Commander...got it new in 2008. This morning I got the scare of my life. Started the vehicle, drove to the back of the house, to picked up my utility trailer. As I was leaving the drive way, the accelerator got jammed. The vehicle went out of control (live on dirt road) and raced full speed ahead. First reaction was to hit the brakes... that helped a little, quickly put it in neutral and turn the key off. Got my conposure, and started the vehicle again. It went right back to a very, very fast acceleration. Turn it off and called dealership to have it tow to be serviced. Has anyone ever had this kind of problem ???
200,000 miles and counting!
This car has been perfect for me. I live in a rural area with LOTS of snow and drive 50 miles round trip a day to work. Dependable and safe. It's been a great SUV!
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Luxury SUV with great features
We are keeping this vehicle long tem because of the great features. It has auto wipers and lights. Plus the stadium seating and glass roof in the 2nd row. We are at 130,000 and I have replaced the normal wear and tear parts. Everything else send solid
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Wow, impressive.
We bought our 5.7 Hemi Overland Commander with about every option available in 08 brand new. I was worried we might have problems with so many options down the road. We now have 180k miles and besides normal maintenance like brakes or tires, we have only replaced a starter motor and that is it. We have it serviced regularly and it has been amazing. More than half the miles are highway, but we also use it to also pull our motorcycle trailer, and a 24 foot travel trailer in the summer. It is starting to use a bit of oil now, about a quart every 2000 miles, but acts like it has a lot more life in it. I have owned Acura, Mercedes, Jaguar, Ford, Chevy, Mazda, Honda, etc. So far this one beats them all for it's reliability and lack of trips to the shop for any repairs, or check engine lights like my Mercedes routinely has. My Acura Legend ( a fantastic car) is still in the family with 270k (still original motor and trans ) on it, but by 180k it had a lot more work done on it than our commander, like new radiator, AC compressor, etc. I also had a Jeep Grand Cherokee with a 4.7 V8 and it was great, with few problems until I sold it with 130k miles on it. My personal experience is outstanding with Jeep as a brand with reliability in comparison to any brand out there.
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It can't be trusted
We bought this Jeep in Oct new with 3 miles on it. In Nov we began having problems with the drive train. In a highway passing situation the RPM would red line but the transmission would lose power causing the Jeep to slow. This has happened at least 5 different times. It has been to the dealer every time. Each time they say they can't find the problem and that all the codes are correct. The first time we were told it was still in the break-in period, next they told us to turn off the traction cont but it happened again. Twice this issue has caused a near collision. We have contacted Chrysler and so far have not had any help. We have now gone to the NHTSA. Chrysler has a problem.
It's a Jeep Commander Limited 5.7 Hemi
I am very impressed with my Jeep. It's fully loaded and roomy, for a single guy. It has a 5.7L Hemi with variable displacement engine. On the straight away, I drive on 4 cyl in 'power saver' mode and get 24 mpg @ 50 mph. I've found the sweet spot to be around 1500 rpm, if you aren't in a rush to get somewhere, it will increase your mpg by 5-10 mpg. I expect after more break in to average 26-28 mpg on regular gasoline. I am happy with my MDE. A few suggestions: When taking off, when you reach 25 mph, 'Resume' cruise control. And run on 1/2 fuel to increase mileage. Use Quaker+Slick50.
Quite Expensive to Maintain Despite Warranty
We bought this car because for an extra $2500 you could get a lifetime bumper to bumper warranty just like a new car. Good thing we got the warranty because we have had to replace a cylinder head, a transfer case, a differential, the power steering hoses, and rain has a massive leak to the interior thought the windshield area. Sounds great with the warranty, right? Well, we were without a car for two months waiting for the transfer case, no Chrysler-Jeep technician will even look at the rain leak, and they charged us almost a thousand dollars to replace the power steering hoses, and another $680 for the differential despite the warranty. Chrysler and the dealer just make up what they want to cover under their bumper to bumper warranty as they go along. If you don't like it then hire an attorney and go sue them. On top of this you have all the wear and tear items like shocks that went 15,000 miles ($1100 to replace all four), and differential servicing every 16,000 miles at $720. Brakes cost $650 per axle, and $200 to bleed them. This Jeep is like maintaining an old Mercedes. The Hemi engine is nice, but not very smooth due to the 4 cylinder mode at light throttle. The Jeep has excellent traction in bad conditions and on Forest Service roads. The seats are comfortable but could use a tilt adjustment on the lower seat cushion and possibly a thigh cushion adjustment if they really wanted to go first class. The rear seats are short on leg room unless the front seat passengers cooperate. You cannot drive long distances with four tall people in the car, however if the rear seat passengers are children or smallish women there is no problem. The air conditioning is weak and if I lived in south Texas or Florida I would not buy this car for that reason alone. It is fine up to 95 degrees but struggles after that. My gas mileage is 12 mpg in city driving and 16 mpg on long trips driving 75 mph. Frankly, this warranty issues sour me on Fiat-Jeep-Chrysler. I have had similar issues with my Fiat warranty where the issue is obviously covered but they want to charge me anyway. The constant fighting with warranty costs and the lack of reliability will having me switching brands with my next purchase. Too bad because the car is fun to drive.
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186,000 Miles and We Still Love Our Commander
Ours is a Sport 4WD with the 4.7 Flex fuel engine...it is not a Limited (Edmund's doesn't have all the trim levels correct). The Commander is an awesome vehicle with seating for 7 (we're a family of 5) that runs smoothly and quietly down the highway while being super capable off-road if you want to go there. It can transition from comfy highway cruiser to off-road beast instantly. We've taken ours over some of the highest 4x4 passes in Colorado without any trouble at all. We have also driven it in snow and ice with confidence. We've had no mechanical trouble other than having to have the main computer replaced around 30k miles (warranty). Fuel economy is poor averaging around 16 mpg combined but we expected that in a 7 passenger 4x4 SUV. Ours is equipped with the Boston Acoustics sound system but it could use more speakers in the rear of the vehicle. Overall it has been a great vehicle and one that we plan to keep as long as possible.
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Jeep Commander is 2nd to none.
We purchased a Limited model with every option. Kids love the Sirius backseat TV. MyGIG Nav with VES is simply fabulous. QuadraDrive II makes driving in 10 inches of snow a breeze. Build quality is top notch and overall this Jeep feels solid. Backup camera is very useful in this vehicle as rear visibility is compromised with 3rd row seat up. Too many useful options to name...UConnect bluetooth, Smartbeam headlights, hill ascent and descent assist, ESP, traction control, rear sky windows, etc. If you are looking for a great SUV with tons of options for a fair price and not sacrifice quality...I strongly recommend the Jeep Commander.
Surprised
This vehicle was purchased for my husband. He had a 2005 Jeep Liberty Renegade. He loved it but it was time to find a new vehicle. When I went out shopping to the Jeep place, they showed me this 2008 Commander Limited. I feel in love with it. It's nice to have room as a passenger. We have no need for the 3rd row seats, so that isn't a issue. I highly recommend this vehicle if you want comfort & fun driving. The downside, which I was surprised about, is the cargo space. Not enough. We are going to see if removing the 3rd row seats will help that. Otherwise, everything is great about it. Can't believe we bought a V8, but with a vehicle like this. it's worth it!
2009 Commander 4x4
super vehicle I can't say enough about it good gas mileage, comfortable, plenty of storage space since I order the no 3rd row seat option. gets 20+ hwy 18 around town To me it is the perfect SUV
It's a Jeep
I've been a die hard Chevy pick-up guy and I still am, but I wanted a vehicle that was plush, comfortable, all the bells and whistles,but I wanted it as an Off road capable, as I spend alot of time afield, hunting, and I go into some very rough situations. This Jeep has out performed anything I've ever had and went everywhere the wranglers go except over huge rock, that I won't do as I want to keep this for awhile. But steep hills no matter the terrain, deep mud or snow this vehicle goes thru like it wasn't there, even places my P/U could never get thru. And I get there in comfort and quiet. By the way mine is the limited but I have the HEMI and all the bells and whistles. When we it is great
Best Vehicle I have owned in 25 years.
If you are in the market for an excellent all around vehicle. Do not hesitate to buy a commander. Shop around a little and you will not only get a great vehicle, but a bargain in the deal. Do not buy if you are wanting a 3o mpg vehicle. These weigh almost 5,500 lbs. But the plus side is how well they drive. Quiet, handles very well for its size. Acceleration with 5.7 hemi is awesome. Buy the hemi! This thing can accelerate from 50 to 100 in a heartbeat. And is just as quiet and confident at these speeds. The equipment included is awesome. The sound system ( Boston accoustics ) is audiophile quality. Go drive a limited or overland with a 5.7 hemi for about 100 miles. You will buy 1 maybe 2.
Love my commander
Love my commander. sold a grand Cherokee with 120K miles and said what the heck I'll take another jeep. Love the exterior, based on the original Cherokee and the interior is very comfy, leather is awesome. I purchased with 10K mile, at 32K now, not a single problem so far. I don't gun it, don't brake hard probably why i average 16 mile per gallon. It's a great ride, very quiet. highly recommend if you need a truck and don't want to pay out the rear.
08 OVERLAND
After owning about 8 new jeeps over the past 16 years i was very impressed with the commander. My prior 06 commander had the 4.7 V8 and was underpowered. The HEMI is just right. I purchased a loaded overland model as it is truly the ultimate Jeep. The rear camera is helpful especially when using the third seat. It is a very solid vehicle. I like the styling as it reminds me of my first 1993 jeep cherokee country. I average 16mpg and on a round trip to Cleveland from Albany NY my average was 18. I drove around 70 mph. I really don't know why the press beats upon Jeep products so much. I have found Jeeps to be very reliable, safe, and fun to drive.
BEST SUV EVER
We just purchased a new Jeep Commander. I had always driven a small luxury car. The SUV seems huge. To me it is like you took a Hummer and a Land Rover and combined the two. I absolutely love it. It is nice to look at. The interior is designed well. This is my first time to have cloth seats, but I love them. They are much better than leather if you ask me especially with the warranty for replacement if they become stained. I can not imagine a more perfect vehicle for a family. The third row seat has gotten some negative reviews, but not from me. I love it as well. It is perfect for kids who love to ride in the back.
What's with the FOBIK key !!
Have owned 4 other jeeps all great! This one seems good so far except that "plastic key design known as Fobik " how long do you think it will last and replacement cost is $140.00 plus programing of $30.00 if you don't do it yourself. Whoever designed it should be sent to Ford or gm. Only other thing is seat backs to high making poor rear view.
So far so great!
Got this as a hand me down from the wife. I am a pretty big guy, so I appreciate the room up front. I also like gadgets, so the hard drive, GPS and tv screens rock! The kids feel like kinds in the back. As everyone else says, the view in the rear is horrible with the 3rd row up. But, with the sensor and the camera, I fail to see this as a significant loss. Between the windows and the mirrors, I feel the vision is excellent otherwise. Adults in the back seat? Forget about it. Unless they are tiny. The smooth, quiet ride is impressive. Almost spoils you. The outside look is sporty.
Absolutely the worst vehicle ever!
Purchased my Limited 4x4 w/HEMI in 2/08. Just turned 3,900 miles (>6 months later). Remember that, as it's a clue. Since purchase my brakes have gone out (entirely, while driving) and they replaced the Master Cylinder. The vehicle has totally died (engine and electrical) on numerous occasions (It is in the shop now getting its 3rd ignition system replacement). Beyond that, there have been numerous other electrical problems with the MyGig system and Navigation. To date the car has been at the dealer for 37 days (and counting) since I picked it up brand new a little over 6 months ago. Currently my attorney has written a demand letter to Chrysler for repurchase. It's a piece of junk!
Cleared for Take Off !!!
Very pleased with the ride and roadability both in the city in the highway. My compliments to for the new re-engineered 4.7 and refinement of 5- 45fre autotrans being one of the best rans out there, period! The offering of creature comforts is higher than most Benz's! This vehilce is a keeper - it tows our flat bed to get the chores done, our 24 ft trailer to play, a limo for arriving at our favorite dinner spot, plenty of room for our family, and looks great in our circle drive - it does it all. "American" got it right and Jeep does not go out of style! Gas, . . . I got such a good deal and my driving miles are very reasonable I am just fine. It drives fresh as the day I tested drove it!
Bought Used, Love It
Bought this used and love it. Runs great, looks rugged, the gas mileage is a draw back. Have had a couple of small interior things that needed to be replaced, but overall nice interior design. The third row seating is nice, but not a lot of room back there, especially for a tall person. Had a Grand Cherokee before, bought this Commander and I love it. It is fantastic in the snow as well.
08 commander
Great SUV for Canadian climate. Fuel mileage not bad for a heavy 4.7 v8. Problems with rear diff bearings, front diff failed at 40,000 km had to be replaced. Wife loves this SUV (our 2nd Jeep) will probably purchase extended warranty to ensure Peace of mind over the long run
Love it!
Haven't had the vehicle for but 3 weeks. Bought it used for half the price of what it cost new. It is truly one of the most enjoyable vehicles I have ever driven. I love the look and feel of it. The windows make visibility the best I have ever experienced except for the rear window view when the 3rd row seating is in place. The whole family loves it! We have had vans for most of our "family" years and wanted to get away from the whole van thing. This was a GREAT choice and I would definitely recommend one to anyone else. There are pros and cons to any vehicle. I believe the pros definitely outweigh the cons in this one!
Good Stuff
This has been an amazing truck for my wife and kids. Safe, good looking, dependable. We have never had a single problem in 33,000 miles.
Gas Guzzling, but Utiltitarian
It's actually pretty nice. Good size. Not compact at all, but not the size of a Suburban despite seating 7. On the other hand, it'll burn a hole into your account with the cost of fuel. Avg in the city: 12. Yea... like a 70's barge. Avg on the highway: 17. Which is the lowest end on the spectrum of fuel efficiencies in other cars similarly sized. But, it is capable of going basically anywhere...
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2008 Jeep Commander LTD 4WD, 5.7 Hemi
Solid build quality, roomy, no blind spots, great Boston Acoustics stereo, solid as a tank, very fast, drivers seat moves back when key is removed, nav system easy to operate, rear camera, parking sensors, remote start, great vehicle with many features for the price.
I think I bought a lemon
I have had all kinds of electrical problems with this car, since I purchased it. The dealership was not very helpful. The locks locked while I stepped out of the car, and the car was running. They lock and unlock as I am driving. Auto wipers don't work that great, and neither does the reverse assistance. The Sirius equipment was faulty. The angle of the windshield, makes it very prone to getting hit by road debris--I replaced two windshields within six months. The breaks had to be replaced within the year, and six months later, need it again. I have never had so many problems with a car. The problems returned about six months after repair. No leg room in the middle seat area.
Take the Bad with the Good I Guess
Bought 2008 Commander Limited 4.7 as a "executive use" car never titled with 15,000 miles in Dec 08. Right away the mygig went dead, took two trips to fix, then sat antenna wiring fried and had to have headliner removed to repair. First trip on the highway noticed vibration at 70+ mph. Back to the dealership 3 times, finally had torque converter replaced, vibration not as bad but still there. Now dealership is closed due to Jeep's financial woes. If it is raining, don't let down the the front windows because water will flood in and forget trying to see a traffic signal with the near vertical front window. On the plus side, front seats are comfy and roomy, sound system is excellent.
Love my jeep
I love my Commander. The hemi is outstanding and just took it on a trip of 1000 miles and actually got great gas mileage when i wasn't gunning it. I got in mixed driving 17.5 mpg which was great for how much truck you drive. I have a fully loaded one and i love the nav and back up camera and the dealer i bought it from is great. I have bought jeeps before and I will continue to support the brand!
Cool air from vents..
I own a Jeep Commander 5.7 V8 Limited and try not to drive with the air conditioner on, for fuel economy. But, I've discovered how you can get cold air out, without using the compressor and still get good fuel economy. I have the dual control with a vent dial and fan speed dial. If you turn the right dial to auto and turn the fan speed to where ever want it, with the temperatures dials all the way down, you will get cool air out, but the air conditioner light doesn't come on. I think the dehumidifier is taking the moisture out of the air and pumping out cold air, without using the compressor. Give it a try and see what results you get. dr burke.
Road Commander
I love this car. We just put in our second engine, only because our Son, added water instead of Antifreeze in the Winter. Ouch!!! She drives great, always has. Expert opinions may differ in effect handling, but I've no complaints except one. Fuel economy is far less desirable. We're still rolling in 2023!
Sold a bad jeep that broke down on me
Jeep rides very smoothly as if you were in a luxury vehicle. The front seats are comfortable and the back seats are not comfortable on long trips. Your legs in the backs seat tends to hurt because the seats are up too high. I like the theater seats for view but not for comfort. My brand new jeep broke down on me: 1st the cover underneath the front end of my jeep that covers the oil fell down, 2nd my water pump went out, 3rd my tensioner belt went out that is to only name a few. I had to take my vehicle back several times to the dealer. I am not satisfied, because I take long trips and I am afraid that my jeep may brake down. The positive side of my jeep it runs through the snow perfect.
Jeep Commander
I picked up the Jeep Commander two weeks ago and have greatly enjoyed driving the truck. Prior vehicle was a 2004 Land Rover Discovery which was totaled. The overall package is very nicely done with the interior being far more impressive than I expected - the khaki color makes all the difference! I would have preferred the 4.7 liter V-8 but none were available in the Sport model - the 3.7 liter V-6 seems up to the task and it even has a nice growl on acceleration. The ride is magnificent for a truck and the transmission shifts smoothly. Leg room front and back is fine with lots of storage/cubby holes. Initial impression is extremely favorable!
Great decision, I love it..
Well, I have had my Jeep Army Green 08 Jeep Commander for about 8+ months now and am as happy today with my purchase as I was when I made it. I paid cash, got the lifetime power Trane and opted for the lifetime bumper to bumper since I had my last Grand Cherokee for 11 years I figured it would pay off. The Boston Acoustic stereo is fantastic. The sunroof and 2 additional sunroofs in the back seat area are cool, kids love them. A/C power in back seat helps out and heated leather seats are great looking and comfortable. When we go up the Pocono Mountains it very smartly shifts for steep inclines providing plenty of power with the 6 cyl.
Love my Commander Overland w/Hemi
This vehicle is awesome The more I drive it the more I like it. I actually miss it when I am not driving it, and we are talking about a vehicle! It is unique looking, not like all those crossbreeds currently flooding the market... It is fast and powerfull I doesnt do to well with gas mileage, but what to you expect with a vehicle that is around 6k lbs? With a huge 8 in it? It has 330+ HP and always in 4.. I have been driving around looking for piles to drive this thing over.... It has so much power that nothing is intimidating. The electronics a cool.. nav, rear monitor, sensors, automatic window sensors.....etc I would buy it again
Best vehicle i ever drove
I enjoy this vehicle more than i can say;I miss not driving it, I can not wait until lunchtime at work to get in it. I have owned it for three weeks now. I had a Toyota 4 runner before that did not get good gas mileage. It is flexifuel so i can put ethanol (e85) gas in it; that was a bonus for me along with everything else it had to offer. I truly enjoy the my gig system with navigation. I get about 15 mpg in city, and about 19-21 on hwy.
pleasantly surprised!
Purchased used w/ 12k on the odo. So far, it's been great. The 4x4 works great and has already gotten me out of a bind. The interior is very comfortable and usable. The 3rd row does not get used much, but it's good to have just in case. I got a flat, and while changing the tire was straight forward, the steel wheel spare is way too heavy. I'm a big guy that works out 2-3 times a week, and had a hard time lifting it up on the studs. Can't find many other faults. Throttle response is on the slow side, need brighter headlights. Gas door needs to lock when car is locked. Better gas mileage, but it is the V8 and 4wd, so 15-16mpg overall is ok I guess.
Great SUV from a Trusted Brand
Mainly used on road as a daily driver with occasional trailer towing. 5.7 HEMI has plenty of power. Interior is comfortable and the Commander has good enough room on the inside for a mid-sized SUV.
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Look elsewhere
Drove this car for one week during west coast trip. Cannot recall that a car that was so unenjoyable to drive. First , the acceleration of the base V6 engine is very poor. Merges on the crowded California highways are just downright scary with a car that accelerates like an overloaded tractor trailer. 200 horsepower is inadequate for such a big SUV. Second, the car was not designed with visibility in mind. Without passengers, there are some large blind spots on both sides that make lane changes a harrowing experience. With passengers, you can forget about even being able to check if there are oncoming cars when you are looking to change lanes.
Do not purchase the V6
I cannot even begin to explain the amount of repairs this car has required. We have had the transmission replaced and it still slips. We had the air conditioning fixed, twice, and yet the average human being could blow air harder than the air conditioning that came with the car. Lastly we have had the radiator replaced, and then the hose bursted. We replaced it, it just bursted again today. I do not drive my car like a hooligan, or stomp on the gas everywhere I go in a hurry, yet this vehicle breaks on is, every step of the way, and it only has around 80,000 miles on it. With the gas mileage it makes you might as well buy a hummer that comes with a much stronger V8 over this Jeep. I made this review not because I think Jeeps suck, but because there is definitely an obvious reason why they stopped making this model.
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Way too small for a family.....
I purchased this truck a year ago. As soon as I put car seats in the back, I couldn't sit comfortably in the front. You need touch the dashboard in the passenger seat, you can't even open the glove box. Driving the truck, I can't even see the gauges without sucking my head down because I was so close to the dashboard. And my sons feet are against my seat. And I'm not a big man, just 6:40. The rear storage is not big either. For a big SUV, the layout of this truck is terrible. The transmission was garbage. Had to put a new one in and 100000 miles. Seems like something breaks on it every other week. And the Jeep dealership near me needs at 2 to 3 week appointment to get service done. So if you want to go to the dealership, you need to make an appointment after you break down. Not very convenient. I will never own another jeep again! One year later, and truck still sucks! Worse than before! Something breaks on this piece of garbage once a week!
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Excellent
Fun to drive and really useful for families. it has many standards that are luxury and useful.
My Commander
I luv my jeep. The ride is smooth n a joy to drive on long trips. The room is comfortable for a family of 3. The mpg could be better. If it could just get about 19-22 on a average would be great.
Fantastic Jeep
Our Commander is a replacement to 2 previous Grand Cherokees and a Cherokee. We've been a Jeep family for many years and love the feel and drive of Jeep products. This one surpasses all others. It rides high with excellent front visibility and the seats are very comfy. The engine (4.7) gets about 13 mpg around town and about 19 on the road(not bad for a V8!) and has lots of power. The side air bags are a great safety feature. We heard the Commander might be eliminated in 2009. This would be a huge mistake, as this is the only full size (7 passenger) SUV that Jeep offers and is competitive with most larger family type SUV's. Also it is one of the few full size SUV's that is offroad capable.
Not driving my Benz. And don't miss it
Purchased the Jeep Overland as a 2nd Car to have a spare SUV. My Benz has been sitting in my driveway since the day I drove the Jeep. I am selling my Benz and won't miss it! Every luxury in the world...power...and such an amazing ride. Never thought I would own an American Car much less rave about it. I would buy a 2nd one a 3rd one and a 4th one. Daughter loves the satellite TV and Daddy loves everything else. THANK YOU JEEP.
09 Commander
Very satisfied. Excellent four wheel drive system. Very powerful, smooth, and quite powertrain. Achieving slightly better mpg than EPA estimates.
Indoor Swimming Pool
Since the initial purchase of the car May 2007, we have returned the Commander to the dealership 6 times due to the same issue. Leaking into driver and passenger floorboards which has now advanced to leaking into the dashboard. The dealership has worked really hard to try to remedy the issue, but to no avail. It is now September 2008 and we had another swimming pool in the car from rain over the weekend. The car is back in the shop. Oh, did I mention it was in the shop for the exact same thing last week. Sad to say this has really detracted from our enjoying the car.
Great Intention/ Bad assembly
I bought 2008 Jeep Commander from Used Hertz car sales with warranty 14800 miles. The first problem after 1 month was complete electrical failure of the vehicle. Under warranty they reprogrammed the vehicle but would not give me reciept anything was done till I demanded 2 times from JEEP. Hertz actually stuck up for me. Four months later while going through Iowa the top of the windshield seal blew off for under head winds of about 40mph. Jeep dealership tried to say windshield had been replaced. Hertz stuck up for me again and proved it had not and had it fixed. I still love the Jeep though. I think there are quality control problem but vehicle is still very very nice.