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2023 INFINITI QX80 Consumer Reviews

3.4 out of 5 stars
33 reviews

Pricing

$65,919
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We have a limited number of reviews for the 2023 QX80, so we've included reviews for other years of the QX80 since its last redesign.

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Pros
Cons
4 out of 5 stars

My 5th INFINITI

JTitan, 04/21/2020
2019 INFINITI QX80 LUXE 4dr SUV 4WD (5.6L 8cyl 7A)
37 of 40 people found this review helpful

This is my fifth INFINITI product, I had have many of their smaller cars and suvs in the past and was very happy. I decided to get something bigger for family use to travel comfortably. The ride quality and interior are excellent, safety systems work great! Reliability keeps me coming back to the brand as all of my INFINITI products have been flawless! This is a very comfortable long distance cruiser, the rear seat entertainment is easy to use and the heated/cooled seats work quick. Leather quality is good and is resistant to discoloring (I have the wheat colored quilted leather). Overall the only knock is the technology is badly outdated but still does the basics. Gas mileage is predictable for a large naturally aspirated V8, the sound it makes is great and has strong, smooth acceleration! Overall I would buy again as this is an excellent luxury family do everything proper (truck based) suv!

Safety
5 out of 5 stars
Technology
2 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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4 out of 5 stars

QX number 2

Murray, 02/04/2020
2019 INFINITI QX80 LUXE 4dr SUV 4WD (5.6L 8cyl 7A)
45 of 51 people found this review helpful

Its is my seconf QX since the updated body. I had a 2011 QX56 (Vin 1499). In case you didn't know, The first 1500 of these had bad timing chain tensioners and oiling issues. Mine started to rattle at about 83000 miles. Infiniti was VERY good to me and offered me a nice trade as well as a very nice price to move into my 2016 QX80. There isn't much difference over the years with these. Only the seat stitching was different. Both had the Technology and Theatre packages.Don't waste your money on the Theater package. Its difficult to use and I never used the one in my 2016. The headphones are still in the original plastic wrap! Other than the bad engine in the 56, both have been mechanically flawless. Tires every 36000 ,iles, Brakes (which are VERY good BTW) at about 60000 miles. They are huge, quiet and comfortable. Plenty of room for whatever you may need to put inside. They do drink lots of fuel. Mine averaged about 9 mpg in the city but I got as much as 23 mpg on long trips. These are no sports cars. The lean in turns, are heavy and 400hp is just enough. The only thing I didn't like about them is the transmission. The shift points are just all wrong. I assume its programmed to shift where it does to save fuel, But it just feels wrong.Down shifting itself on the highway with the cruise on is crazy! 7th to 3rd going up a hill is a bit much. For the price I'd like to see them do better with the leather coloring. Mine in sand or wheat or whatever they want to call it this year, wore off of the steering wheel fairly early in its life. The gold piping on the seats also comes off pretty quickly though I will say, its not noticeable unless you really look at it and know what you are looking for. While the paint seems to look pretty good, it is fairly soft. Not as soft as Audi, but its soft. Water spots are deep and take some serious detailing to remove on the black paint. I didn't notice it as much on the dark current QX56 though. Depreciation is pretty rough on these. $90k sticker and 3.5 years later its only worth about $32k. Not great in my book. It had been updated significantly since 2016 though. I personally don't like the look of the new ones.

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
3 out of 5 stars
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2 out of 5 stars

Faulty sensors

Picklla, 11/17/2020
2020 INFINITI QX80 LUXE 4dr SUV (5.6L 8cyl 7A)
33 of 37 people found this review helpful

I’ve enjoyed my new QX80 for three years until my sensors started buzzing for no apparent reason. Although, the car is under warranty, Infiniti will not cover the cost to replace three sensors which have paint chipping from usual wear and tear from driving, thus setting off the sensor. $1500 to replace three. Doesn’t it seem that a three year old car sensors on a front bumper should be able to withstand normal abrasion from driving? I’ve never had issues with other manufacturers sensors and I’m appalled this is happening three years in.

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
2 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

Still got it

Said, 06/01/2020
2020 INFINITI QX80 LIMITED 4dr SUV 4WD (5.6L 8cyl 7A)
15 of 16 people found this review helpful

I have had the 2011 original model, and recently upgraded to 2020 facelifted model. This is not a high tech car like the audi q7, but it's spacious, comfortable and reliable and that's all I need.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Loving the Infiniti QX80

shannon, 02/25/2020
updated 08/27/2020
2020 INFINITI QX80 LUXE 4dr SUV 4WD (5.6L 8cyl 7A)
18 of 20 people found this review helpful

One month into purchasing the Infiniti I have no problems other than my gas mileage. The tank seems smaller(more frequent fill ups) than my previous MB GL450. The visibility is superior and no complaints for space in the cabin. All of the controls are very user friendly and easy to navigate. I'm definitely looking forward to establishing reliability in the years to come.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Luxury

Hartley Winter, 09/18/2020
2020 INFINITI QX80 LUXE 4dr SUV 4WD (5.6L 8cyl 7A)
10 of 11 people found this review helpful

I feel my Infiniti QX80 is a luxury vehicle!!! I’m driving around 3 children all day in it, and I feel safe and secure. This is my second one and I only am on my second one because I traded my other one in for a newer model. I had zero problems with the other one after owning it for 3 years.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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1 out of 5 stars

Inferior quality

Normanclifton , 10/07/2019
2019 INFINITI QX80 LIMITED 4dr SUV 4WD (5.6L 8cyl 7A)
29 of 39 people found this review helpful

When starts to pullout of garage in am motor revs up before pulling out !! ! dealer says that is standard for this car !!!!!!! When turning the steering wheel either way you feel it shudder when turning!!!! Dealer says the tire tread is causing that and they don’t warranty tires !!!!!!! Car has 2200miles on it !!!!! And last the rear axle Assy. Started to howl and they say they can’t tell where the noise is coming from and won’t repair any of these issues. No wonder their sales are down 50%

Safety
2 out of 5 stars
Technology
2 out of 5 stars
Performance
2 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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1 out of 5 stars

Nightmare

Renee’, 05/08/2023
2023 INFINITI QX80 SENSORY 4dr SUV (5.6L 8cyl 7A)
4 of 4 people found this review helpful

Wow… after both positive and negative reviews I purchased a 2023 QX80. I am so regretting my decision. With 600 miles showing on the odometer- took a road trip. Big mistake, huge mistake. My car broke down at 1.235 miles. They kept telling me it went into limp mode: turn it off, let it set a few and restart it. This will fix the problem. Wrong! Had to do this 5 times, finally just drove the last 19 miles at 20 mph - would not go any faster. 1) at 1,235 miles, should not have broken down. 2) no one, to this day- can tell me what was messed up or why…if I could get out of this - I would. I will never trust this car again, nor would I ever recommend anyone getting it.

Technology
3 out of 5 stars
Performance
1 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

Comfortable Reliability

Todd Smith, 04/17/2023
2023 INFINITI QX80 SENSORY 4dr SUV 4WD (5.6L 8cyl 7A)
4 of 4 people found this review helpful

We had a new Grand Wagoneer Series III and had to go through lemon lawsuit to get Jeep to buy it back after it sat at the dealership for 6 months. We had a 2019 QX80 before and loved it, but it had a cruise control issue that they had not sorted it out yet. We decided to try the QX80 again after driving everything that was remotely reliable. Wife and I both loved the new screen layout, what a refreshing break from the complexity of the Grand Wagoneer! Everything you need is in reach and you can access in seconds without distracting from driving. We love the power, handling with the hydraulic motion control, and the comfort! Amazing highway cruiser and love the isolation from the road while still being sporty on the windy roads.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

Qx56 2011 built for comfort

Jimmy, 03/01/2023
2021 INFINITI QX80 LUXE 4dr SUV 4WD (5.6L 8cyl 7A)
4 of 4 people found this review helpful

I purchased my 2011 QX56 as a used vehicle. This was my 1st Infiniti and I generally enjoyed all it has to offer. The only problem I have with this SUV is the battery drain. If the vehicle sits for 3-4 days without a start, the battery is dead! I've taken the vehicle to the dealer in CT, but they can't find a problem. However, the owner's manual does suggest that the battery will drain if the navigation system is not turned off. ( if the suv is off, doesnt everything turn off?) The problem, there's no option to turn it completely off. You can only turn off the screen, but the system is still running. I'm interested in purchasing the QX 80, but I hope they've fixed the battery drain problem!

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
3 out of 5 stars
Value
4 out of 5 stars
Report Abuse
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