Used 2023 INFINITI QX80 Consumer Reviews
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We have a limited number of reviews for the 2023 QX80, so we've included reviews for other years of the QX80 since its last redesign.
Very dissatisfied with this SUV.
Kim, 01/30/2021
2019 INFINITI QX80 LUXE 4dr SUV 4WD (5.6L 8cyl 7A)
20 of 27 people found this review helpful
I purchased this SUV around Christmas of 2019 used with only 1200 miles on it. They claim the previous owner was a nurse who had to park in a parking garage every day and that is why she sold it. I now wonder if she just disliked it as much as I do. I agree with all the other reviews that the cruise control is concerning. On the slightest incline the RPMs rev and stay up until the incline has passed. This causes the car to jerk and the engine is extremely loud. The backup camera at night is horrible! I can't see anything out of of it. Of course the Infiniti shop says it's normal. The technology in this car is not user friendly. My last car was a Honda Odyssey. To me their front panel was easy to navigate and just made sense. Nothing about this Infiniti's control panel makes sense. I have had the car over a year now and still don't have it all figured out. Then there are the little things that drive me crazy daily. The front cupholders are too big. This is a huge design flaw. Any time I go to accelerate the cups fly forward. I have to hold them as I pull out into traffic. I have asked Infiniti if they sell inserts which they do not. They did say this is a common complaint. I don't understand how the 2nd row cupholders have adjustable cupholders and not the front! The 3rd row seats are on a switch. They are SO SLOW to fold down or bring up. I also don't like that they don't fold flat. Lastly, the 2nd row seats don't move. I didn't notice this when shopping for the car. I wish I would have. The 2nd row is so roomy for your passengers but if you have to put adults in the 3rd row, they have to sit with their knees sideways. To me that's another huge design flaw.
PLEASE READ THIS BEFORE BUYING ONE
D, 07/31/2021
2021 INFINITI QX80 PREMIUM SELECT 4dr SUV 4WD (5.6L 8cyl 7A)
22 of 30 people found this review helpful
Had this vehicle for about 11,000 miles, 5,200 of that was 1 road trip. Performance there is none other than a strong motor and smooth transmission. Handling it feels likes it is going to roll over just taking corners at recommended speeds because it is so top heavy (3-star rollover rating). The ride quality is very smooth until the road gets rough, and it is almost scary to drive. With hard bumps the wheels bounce so hard the wheel loses contact with the road. Makes for a very unpredictable ride especially when cornering. Interior is very nice and very comfortable, except for the HVAC control of the vehicle. You are never comfortable on auto because the fan is always blowing too hard. You are constantly messing with it to stay comfortable. The electronics is by far the worst I have ever encountered. The Apple Car Play can be hit or miss sometimes and the technology in the infotainment system is adequate at best. It is very slow on startup and sometime takes several seconds to start working. Then there are the sometimes-confusing double touch screens. Both sharing in the same control sometimes and very cumbersome to navigate thought the different options and controls. It's almost like there is too much to it. Storage is great as there is a lot, but the back of the vehicle is not flat, it is slopped towards the back of the vehicle, so on long road trips with lots of things stored everything falls back towards the hatch so evetime you stop to get something stuff falls out. Then there is the 3rd row seats. If you have a lot of extra time on your hands these seats are great. Very slow to open and close. Now there is the gas mileage. Now I know what you are saying you don't by this vehicle for the mileage but let's be somewhat realistic. Maybe 8 MPG in town and 14 on the highway. This is 2021 and there is no efficiency built into the motor. No cylinder deactivation no nothing. So, if you like a lot of power and torque and don't mind $100 every time you fill up this is a great vehicle for you. Last the 4-wheel drive. All I have to say is buy some good winter tires if you plan on driving in snowy conditions. With the factory all seasons on this vehicle it will scare you in the winter. Had a chance to drive this in several heavy snowstorms here in CO and it is not my choice for that at all. Needless today I traded this in, in less then 7 months. There is no possible way this vehicle warrants this price tag for 80 k you should be blown away, feel safe with your family in it and I was not at all with this vehicle.
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2023 INFINITI QX80 for sale near you
3 of 33 listings
- PREMIUM SELECT 4dr SUVMSRP: $53,499In-stock online
- LUXE 4dr SUVMSRP: $43,998In-stock online
- SENSORY 4dr SUVMSRP: $50,998In-stock online
See all 33 listings
Cruise Control anomalies
zeph, 09/19/2020
2019 INFINITI QX80 LUXE 4dr SUV 4WD (5.6L 8cyl 7A)
14 of 19 people found this review helpful
We have owned this vehicle for 5 months now due to Covid only driven about 5000 miles. We have noticed that issue with the cruise control as described by others here. You'll be cruising at -say- 70 mph and the engine is just purring along at under 2000RPM. Then there is a slight incline in the road, and the gearbox kicks down two gears, the engine revs up to over 5000RPM! Only when the incline has passed will it return to normal. This is very odd and disconcerting, and the mechanic at the dealer felt the same. However, they were issued a directive by Infiniti stating : "This is normal operating characteristic of the vehicle that has been reported in multiple cases. No further diagnosis should be performed." So that's that, I guess. Otherwise it is a fine truck, if you can live with the size and fuel economy. The only other niggle I have is that the fuel gauge will indicate empty and when you fill up it takes just 20 gallons. Spec sheet says the size of the fuel tank is 26, so it signals empty with 6 gallons left in the tank.
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Comfy luxo-barge
Pop, 10/08/2024
2023 INFINITI QX80 SENSORY 4dr SUV 4WD (5.6L 8cyl 7A)
3 of 3 people found this review helpful
We’ve had this 2023 sensory trim 4wd model 8 months and use it for our traveling vehicle. It’s super ch comfortable to drive and ride in. Very spacious. Now, I knew when I bought it the model was going to change. As an over the road car and not a daily driver gas mileage is not a great concern. Speed will surprise you so be careful. So pros: roomy, comfortable and powerful. Cons: controls are somewhat counter intuitive. It has old aesthetics. Entertainment system in the rear is hard to use.
TERRIBLE Driving Position!!!
Monte Lemuel, 11/15/2022
2022 INFINITI QX80 SENSORY 4dr SUV (5.6L 8cyl 7A)
3 of 3 people found this review helpful
I truly love most things about his vehicle! My family of 6 had owned 4 of these since it’s been called the the QX80…thanks to the employee lease option. However, as a 5’ 9” average-sized male, I CAN NOT GET COMFORTABLE at all in the driver’s seat!!! The armrest is too low to provide ANY support. The seats won’t adjust low enough for my arms to touch either armrest (center OR on the door). Consequently, my arms and shoulders get extremely fatigued from being suspended in mid-air while driving. This is especially noticeable on longer road trips. So, the driver’s seat is the worst seat in the whole vehicle!! Minor tweaks have been made to the interior and exterior styling over the years. However, this uncomfortable, too high driver’s seat has remained…for years!! Simple solution…allow the driver’s seat to be lowered more AND allow the steering wheel to be adjusted so that it’s closer to the driver. Then, this would be a REALLY NICE vehicle. Lastly, offering a more fuel efficient engine would be a GREAT option too. Getting a combined 13 MPG gets very expensive!! I personally don’t need the engine’s towing capabilities. I mostly drive on interstate…and NEVER tow anything. So, a powerful turbo or electric hybrid that keeps the vehicles great power, but give more MPG would really be nice!! However, I would still love it more even with it getting 13 MPG, IF the driver’s seat was more comfortable. Otherwise, it’s really a great spacious family hauler!!
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Excellent vehicle
RWA, 07/03/2020
2019 INFINITI QX80 LIMITED 4dr SUV 4WD (5.6L 8cyl 7A)
3 of 3 people found this review helpful
The drive is superior, all the functions work very well. I have a limited trim and it looks very nice on the road. I will replace wit the same brand later once more technology is available.
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Buy an Armada instead
Anthon, 06/21/2020
updated 05/16/2022
2020 INFINITI QX80 LUXE 4dr SUV 4WD (5.6L 8cyl 7A)
18 of 28 people found this review helpful
This suv is very luxurious and really nice inside, but it is based on a 10 year old platform. That being said it feels somewhat cheap and not much different from a Nissan. I only had this car for a weekend as a rental, and don’t get me wrong, it’s very comfortable, but in the long run I would not love it. Even though I had the base model Luxe, I was surprised at some features it lacked. Some include air conditioned seats, heated rear seats, an entertainment system, and a pretty standard audio system. I am being a little nit picky, but a $70,000 suv should have more than it does. My 2007 Acura has better sound, and you could get air conditioned seats on a Tahoe ten years ago. Overall, I like the QX80, but there are some areas it could be improved. You may as well save $30k and get an armada instead.
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Rough around the edges
Travis, 07/25/2021
2019 INFINITI QX80 LUXE 4dr SUV 4WD (5.6L 8cyl 7A)
7 of 10 people found this review helpful
We bought one of these new. Nice looking car and nice interior. Great in snow and easy to drive at high speed for the size. However, after owning the car for two years we traded it in. There are some design features in this car that make you scratch your head. Here's a list: 1. Cruise control is absolute garbage. You hit a slight incline and the thing downshifts and redlines immediately. It's a joke. 2. The seats are very slightly pitched forward and very uncomfortable after about an hour. You cannot nestle in to these seats and get comfortable. 3. Why are the third row power seats so slow to move up and down? And there is no stop point to indicate they have been reclined back to a normal sitting position. 4. There is some sort of known issue on these that prevents the battery from fully charging. So in the case of a lot of quick trips, at times the battery won't be charged enough to start the car Our brand new car left my wife stranded on several occasions. 5. The door panels are made out if very thin metal. Ding and nick very easily.
'21 Infiniti QX80 vs '21 Nissan Armada
Mike, 04/07/2021
2021 INFINITI QX80 SENSORY 4dr SUV (5.6L 8cyl 7A)
6 of 9 people found this review helpful
I test drove both the 2021 QX80 Sensory AWD and the 2021 Nissan Armada Platinum AWD today. In my opinion, the QX80 outshined the new Armada hands down. I was in love with the Armada for years until the previous generation. Then I fell in love with the QX80. When Nissan refreshed the Armada, I liked it again and decided to go give it a look. I test drove it today and was impressed. I don't like the infotainment screen sticking up over the dashboard, but it is easy to see the navigation, climate controls and music functions while driving. The seats were comfortable and the interior was nice. Wasn't too impressed with the sound system. The drive was comfortable and the acceleration was very impressive. The steering was light. Up the street from the Nissan dealer was a Infiniti dealer. I decided to test drive the QX80. OMG!!! Nice all the way around. The drive to me was better than the Armada. The styling inside and out just outshined the Armada. The sound system was really nice. Big difference to me. I have to agree with the backup camera not being as good as it could be; but everything else was nice. I was in heaven. Definitely my next vehicle. Never thought I would pay $90k for a vehicle but it was between the Armada and the QX80. The QX80 spoke to my soul and it will be mine.
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Too small
Brandon , 04/04/2021
2020 INFINITI QX80 LUXE 4dr SUV 4WD (5.6L 8cyl 7A)
11 of 18 people found this review helpful
Not a bad vehicle if you have a family of 4. Anyone that has to sit in the back gets their knees in their face because the seats are too low and there is zero leg room. And the cargo space is literally half the size of a minivan. We have a 2018 ford focus st and the trunk is a lot bigger in that. This is anything but a "full size" suv.
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