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Used 2022 INFINITI QX80 Consumer Reviews

3.4 out of 5 stars
28 reviews
2...

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We have a limited number of reviews for the 2022 QX80, so we've included reviews for other years of the QX80 since its last redesign.

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Pros
Cons
5 out of 5 stars

Luxury

Hartley Winter, 09/18/2020
2020 INFINITI QX80 LUXE 4dr SUV 4WD (5.6L 8cyl 7A)
10 of 11 people found this review helpful

I feel my Infiniti QX80 is a luxury vehicle!!! I’m driving around 3 children all day in it, and I feel safe and secure. This is my second one and I only am on my second one because I traded my other one in for a newer model. I had zero problems with the other one after owning it for 3 years.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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1 out of 5 stars

Inferior quality

Normanclifton , 10/07/2019
2019 INFINITI QX80 LIMITED 4dr SUV 4WD (5.6L 8cyl 7A)
29 of 39 people found this review helpful

When starts to pullout of garage in am motor revs up before pulling out !! ! dealer says that is standard for this car !!!!!!! When turning the steering wheel either way you feel it shudder when turning!!!! Dealer says the tire tread is causing that and they don’t warranty tires !!!!!!! Car has 2200miles on it !!!!! And last the rear axle Assy. Started to howl and they say they can’t tell where the noise is coming from and won’t repair any of these issues. No wonder their sales are down 50%

Safety
2 out of 5 stars
Technology
2 out of 5 stars
Performance
2 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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4 out of 5 stars

Qx56 2011 built for comfort

Jimmy, 03/01/2023
2021 INFINITI QX80 LUXE 4dr SUV 4WD (5.6L 8cyl 7A)
4 of 4 people found this review helpful

I purchased my 2011 QX56 as a used vehicle. This was my 1st Infiniti and I generally enjoyed all it has to offer. The only problem I have with this SUV is the battery drain. If the vehicle sits for 3-4 days without a start, the battery is dead! I've taken the vehicle to the dealer in CT, but they can't find a problem. However, the owner's manual does suggest that the battery will drain if the navigation system is not turned off. ( if the suv is off, doesnt everything turn off?) The problem, there's no option to turn it completely off. You can only turn off the screen, but the system is still running. I'm interested in purchasing the QX 80, but I hope they've fixed the battery drain problem!

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
3 out of 5 stars
Value
4 out of 5 stars
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2 out of 5 stars

Very dissatisfied with this SUV.

Kim, 01/30/2021
2019 INFINITI QX80 LUXE 4dr SUV 4WD (5.6L 8cyl 7A)
18 of 24 people found this review helpful

I purchased this SUV around Christmas of 2019 used with only 1200 miles on it. They claim the previous owner was a nurse who had to park in a parking garage every day and that is why she sold it. I now wonder if she just disliked it as much as I do. I agree with all the other reviews that the cruise control is concerning. On the slightest incline the RPMs rev and stay up until the incline has passed. This causes the car to jerk and the engine is extremely loud. The backup camera at night is horrible! I can't see anything out of of it. Of course the Infiniti shop says it's normal. The technology in this car is not user friendly. My last car was a Honda Odyssey. To me their front panel was easy to navigate and just made sense. Nothing about this Infiniti's control panel makes sense. I have had the car over a year now and still don't have it all figured out. Then there are the little things that drive me crazy daily. The front cupholders are too big. This is a huge design flaw. Any time I go to accelerate the cups fly forward. I have to hold them as I pull out into traffic. I have asked Infiniti if they sell inserts which they do not. They did say this is a common complaint. I don't understand how the 2nd row cupholders have adjustable cupholders and not the front! The 3rd row seats are on a switch. They are SO SLOW to fold down or bring up. I also don't like that they don't fold flat. Lastly, the 2nd row seats don't move. I didn't notice this when shopping for the car. I wish I would have. The 2nd row is so roomy for your passengers but if you have to put adults in the 3rd row, they have to sit with their knees sideways. To me that's another huge design flaw.

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3 out of 5 stars

Cruise Control anomalies

zeph, 09/19/2020
2019 INFINITI QX80 LUXE 4dr SUV 4WD (5.6L 8cyl 7A)
13 of 18 people found this review helpful

We have owned this vehicle for 5 months now due to Covid only driven about 5000 miles. We have noticed that issue with the cruise control as described by others here. You'll be cruising at -say- 70 mph and the engine is just purring along at under 2000RPM. Then there is a slight incline in the road, and the gearbox kicks down two gears, the engine revs up to over 5000RPM! Only when the incline has passed will it return to normal. This is very odd and disconcerting, and the mechanic at the dealer felt the same. However, they were issued a directive by Infiniti stating : "This is normal operating characteristic of the vehicle that has been reported in multiple cases. No further diagnosis should be performed." So that's that, I guess. Otherwise it is a fine truck, if you can live with the size and fuel economy. The only other niggle I have is that the fuel gauge will indicate empty and when you fill up it takes just 20 gallons. Spec sheet says the size of the fuel tank is 26, so it signals empty with 6 gallons left in the tank.

Technology
2 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Value
3 out of 5 stars
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