Used 2022 INFINITI QX50 Consumer Reviews
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We have a limited number of reviews for the 2022 QX50, so we've included reviews for other years of the QX50 since its last redesign.
Worst vehicle & even worse service and support
F, 05/02/2022
2022 INFINITI QX50 SENSORY 4dr SUV AWD (2.0L 4cyl Turbo CVT)
23 of 25 people found this review helpful
Absolutely worst company to deal with. Leased a new 2021 QX50 Sensory edition. Tons of electrical issues from time changing, hands free phone buttons not working, crash sensors going off for no reason, inTouch would not work, Android auto wouldn't connect, navigationPOI would bring up results from Canada, (live in Texas) ect. So many trips to the service department and nothing could be done. Dealership said no one had issues like that must be a faulty car. Bought out the lease and talked us into leasing another QX50 Sensory but this time a 2022. 1 week after leased the map screen went black, the radio keeps going out, the safety alerts are going off. Same thing all over again. 4 months of this after 8 months of the same stuff with the 21. Infiniti Consumer Affairs was pointless and useless. Said their hands were tied because no codes showed up on multiple diagnostics. Which is not accurate. Their suggestion was to get a 2nd opinion from another infiniti dealership. Enter Sewell Infiniti. I explained all the issues they checked it out found codes and were directed by infiniti to completely replace the A/V unit (both center screens) in the car. They completed the change I picked it up on Saturday and on Sunday the map screen blacked out and Monday the radio went out again. Basically they can do nothing to fix their own cars and they basically could give a crap less. They have no interest in dealing with their customers or providing any reasonable options whatsoever. There were 6 other brand new 22 models in the service department waiting to have their A/V units replaced too. Completely insane! Just avoid this manufacturer period! These issues have been going on for at least 3+ years over various models and they clearly have no interest or intent to address them.
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Comfy Cozy
Ted, 07/23/2020
2020 INFINITI QX50 LUXE 4dr SUV (2.0L 4cyl Turbo CVT)
14 of 15 people found this review helpful
It’s very comforting ride...Downside no wireless connection to Apple Car Play.
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2022 INFINITI QX50 for sale near you
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- LUXE 4dr SUVMSRP: $29,6942 mi away
- LUXE 4dr SUVMSRP: $25,590In-stock online
- LUXE 4dr SUVMSRP: $31,998In-stock online
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Bad gas smell
Debbie, 04/12/2020
2020 INFINITI QX50 ESSENTIAL 4dr SUV AWD (2.0L 4cyl Turbo CVT)
30 of 34 people found this review helpful
Very bad Gas smell when parked in garage. Dealer ‘claims’ they are not aware of the issue. Many posts online for the same issue with the 2019 so the issue is ongoing. Beware....
Give it a test drive first!
Phil, 11/08/2022
2022 INFINITI QX50 AUTOGRAPH 4dr SUV AWD (2.0L 4cyl Turbo CVT)
8 of 8 people found this review helpful
I am glad I didn’t let the professional reviews scare me from test driving the QX50. The CVT transmission was not as bad as the reviews stated and I personally thought it was smooth and did not think it was a deal breaker. The cons of the QX50 to me were the odd way of putting it in neutral & not having a spare tire 🛞 having run flats instead. The Pros were the comfort, appearance and quality of the interior. The acceleration was powerful & surprisingly smooth. The cabin was quiet and the suspension buffered rough Wisconsin roads. Cargo room was great and I love the look of the exterior. My wife and I really like this SUV❤️
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Problem with electronic system
L, 03/12/2021
2020 INFINITI QX50 SENSORY 4dr SUV AWD (2.0L 4cyl Turbo CVT)
13 of 14 people found this review helpful
Apparently when you drive QX50 and have iPhone this is where the problem starts. While you are on the road, all electronic system and all the screens in your car all of a sudden go black and restart. The phone gets disconnected and even the maps sometimes gets lost after restarting. Very inconvenient when you are on the phone or using GPS. Especially frustrating when it happens a few times in a row. Sometimes you cannot even count how many times it happens during your trip. Infiniti Canada doesn't want to do anything about it and blame your phone and phone provider.
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