Used 2021 Hyundai Sonata Consumer Reviews
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If I knew then what I know now
Wendy, 03/06/2022
2021 Hyundai Sonata SEL 4dr Sedan (2.5L 4cyl 8A)
14 of 16 people found this review helpful
I own a 2021 Sonata SEL, white with the panoramic roof. There is no question about the appearance of this car. I get compliments about it all the time. The interior is nice and well thought out. But, I didn't buy this car just to look good I needed a reliable car that I could count on. I'm sorry to say that reliable hasn't happened for me. Currently it has 17, 000 miles on it and a huge list of problems. Intermittent starting problems, front defogger doesn't work, steering wheel worm gear bad, lights on control panel fade in and out, display screen goes black, the remote lock doesn't work it says I have an open door and I don't, bluelink doesn't work etc. All these are covered under warranty but what good is a warranty if you have to wait a month and a half to get an appointment for service? There are 3 dealerships in my area and they are all like that. I can't even get an oil change without waiting over a month. Meanwhile I can't count how many times I have had to try for over an hour to get it to start. Here's the icing on the cake! When I do take it in next week the service advisor told me it may be there for "awhile" and they don't have loaner cars. So I will be taking public transit while my car is in the shop for who knows how long. I am beyond frustrated and regret buying this car. On the bright side it does look good while it's breaking down.
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Lemon
Boweimer , 03/13/2022
2021 Hyundai Sonata SEL Plus 4dr Sedan (1.6L 4cyl Turbo 8A)
20 of 24 people found this review helpful
Like others have reported. Multiple electronic faults. The car dangerously shuts off while driving & the front collision breaking sytem randomly tries to stop the car. I’ve owned the car 4 months. All 4 payments have been made while the car sits in service. The service department has no idea what’s happening. I am in the final stages of a lemon law buy back.
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Great Car, Loaded with Technology! Wife Loves it.
BuilditRight, 12/28/2020
2021 Hyundai Sonata Limited 4dr Sedan (1.6L 4cyl Turbo 8A)
19 of 23 people found this review helpful
I have been looking at several new vehicles the last 3 months. We have owned dozens of cars over the years and when you can be somewhat picky, it can make the decision process a bit daunting. After looking at many many vehicle's, the Sonata Limited seem to fit the bill.
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Problems before evn titled
Frustrated buyer, 06/16/2021
2021 Hyundai Sonata Limited 4dr Sedan (1.6L 4cyl Turbo 8A)
25 of 31 people found this review helpful
UPDATE AS OF 7/3/21: My car has now been in the shop over 2 weeks. We have contacted Serra Hyundai. The manager, initials J.P., said we would have a resolution by 6/30. We haven't heard from him. We were also told that after putting a claim in through Hyundai, we will receive a call within 10 days. No call. After 2 weeks in the shop, we were called to come pick up the car. It messed up when we started to leave as soon as it was started up. It is STILL in the shop. At this point, it has been in the shop longer than out of the shop. So, after buying the car on 6/3, I drove it for 12 days before breaking down. Please don't waste your time buying from this dealership. If you have a problem with your car, they will NOT help you. UPDATE: After taking the car to my local dealership, the code that is being found that goes with these problems, was given PRIOR to me buying the car. It was cleared out the day I bought it. Bought a brand new 2021 sonata limited. Within 2 weeks, it has messed up 5 times! The dashboard lights up like Christmas morning with warning lights. Of course the dealership can't get it to replicate it when I bring it in. Caught it on my phone camera today. I don't even have the car titled and it's already giving me issues. Of course the dealership I bought from is no help. Don't bother with this car. Yes, it has a good warranty. Apparently I will be using it!!!!! Ridiculous!!!
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Impressive value with a few flaws
John Teere, 08/08/2021
2021 Hyundai Sonata Limited 4dr Sedan (1.6L 4cyl Turbo 8A)
8 of 9 people found this review helpful
When I first saw the 8th-generation Sonata, I was both confused and awed by the blend of elements both classy and modern, by the different impressions conveyed at each angle. Was the Sonata interesting now?? I continue to be impressed by Hyundai's aggressive efforts to evolve its brand, not only staying competitive but earning business by providing remarkable value in terms of features, safety, style, etc., all at an economy price. I have spent about four months with my 2021 Sonata Limited now, and I conclude that overall it's a great value for the price with an impressive attention to detail but a couple of glaring flaws. It certainly looks more expensive than it is with its sleek, refined appearance and luxurious beige-gray interior (depending on which color you get). The Limited trim level also has a sprightly little turbocharged engine and an impressive array of features, not to mention simply being an enjoyable "place to be," as the car reviewers say. All of this constitutes - on paper, at least - a better value for the price than the fully loaded competitors (Camry, Accord, etc.). But I am surprised by the few flaws that did slip through their development process despite the otherwise thorough attention to detail that is evident. First, there is no interior handle with which to close the trunk, encouraging owners to leave fingerprints on the rear paint (I usually close mine by touching one of the taillights). I might even recommend one of these for the hood as well. Second, there is much more road noise than I would expect from this quality of vehicle, which diminishes my enjoyment of the Bose sound system. The third and most glaring flaw is the over-specified suspension system which I find excessively stiff and jittery for what is supposed to be a more luxurious sedan. Certainly it handles corners fairly well despite having significant body roll, but most consumers interested in this car want something more comfortable and will not be driving aggressively enough to justify this level of stiffness. I really like this car in general, but the stiff suspension may lead me to selling it sooner than I had planned. To my understanding the Accord and Mazda6 manage to have sporty handling while still being comfortable, so I would think Hyundai could do the same. Even my 2017 Elantra seemed to have fairly tight suspension (though I never tested its limits) and yet I had no issues with comfort. My theory is that they used essentially the same suspension system for all trim levels of the Sonata so that it would be sporty for the N-Line and average for the others, but as a result it's sporty for everyone. Those with the base model probably don't notice this as they have much more sidewall, but anyone with 17-inch or 18-inch wheels is destined for the chiropractor. So in conclusion, the underdog still has a few things to learn, and my search for an interesting, affordable, yet comfortable commuter car continues.
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