Used 2019 Hyundai Ioniq Hybrid Consumer Reviews
Loved it ... at first
I do get great gas mileage with this car and love that. HOWEVER, the electronics are an issue. I had the car less that a year and had to have it towed in for service because it would not start. Now the various electronics are giving me issues (had the car just one year as of last month). I keep the auto option selected for the lights. This morning the lights came on when I started the car. I assumed they would go off once I got out on the road - but no. Even after turning the car off, the lights stayed on. And the method of connected my phone to the car has disappeared, no longer even an option. This happened previously so I bought a new phone. When my phone upgraded, the system stopped working again. The fob keeps falling off. Service is difficult because they do not return your car or respond to web requests for service.
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Great find and buy
We really are getting 56 MPG! Great acceleration ...comfortable... I love everything about this car.
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- Limited 4dr HatchbackMSRP: $14,994297 mi away
- Limited 4dr HatchbackMSRP: $18,086473 mi away
- Limited 4dr HatchbackMSRP: $13,499441 mi away
Love this car!
It’s just fun to drive! Braking and handling is very responsive. Interior comfort is good for front seat passengers. Back seat room is limited. Plenty of storage and mileage is consistently between 58-62 mph. Mileage does suffer after 70 mph and drops back to the advertised mpg. Updated 3/19: this winter took its toll on mileage but it's not surprising with record cold, the engine had to run much more than normal to maintain operating and interior temperatures. Now that it's warming up again outside, the mileage is returning to normal. Update 3/20: Still a happy customer, no issues and consistent performance. Update 9/20: still happy, nothing new to report.
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bright blue Hyundai Ioniq
I just leased a brand new 2019 Hyundai Ionic Hybrid blue. It is the basic cheapest hybrid you can buy and I got the base cheapest model/version of this car. The car looks more awesome then Honda or Toyota in my opinion, and I love hatchbacks. The bright blue color is attractive and beautiful. It shifts well and is automatically in the economy mode all the time, but you can easily switch it to the sport mode and control the shifting and get more power if you want it (I love that I have the easy ability to switch!). The gas mileage is estimated to be an average of 55 mpg which is AWESOME! Best mpg in its class!! It is very comfortable and decently quiet inside. The only tiny issue I have is the driver's seat is the basic seat and doesn't have the "Lumbar" adjustability I had on my last car, but it is still comfortable. I'm assuming if you got the SEL or Limited it would come with that feature on the seat. Another great thing is this hybrid has a lifetime warranty on the battery to the original buyer--that is a great value! I highly recommend this hybrid.
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Mixed Feelings - on its second strike -buy a Prius
Still bitter about neither the 2019 SEL or 2020 Limited making it to 30,000 without needing major work done or stumping the technicians. Around $64,000 financed, and I have nothing but increased debt, resentment towards a once-great dealership, and a 15 year old Mazda that will probably still be running like a champ long after both those Hyundais are recycled by their subsequent buyers. Short version: Bad: - horrid depreciation - transmission replaced at 27,000 miles - fuel injector replaced at 30,000 miles - great customer service from dealer - stuck in this car...hoping it lasts through 1) the warranty, 2) the financing Good: - comfortable, I have taken it to Florida, Wisconsin, Tennessee, the coast, the mountains, and - efficient! I had a tank of fuel where I averaged 70 mpg, and haven't had a tank average less than 50 mpg! - stylish/handsome - feels well-built/solid -well-appointed/optioned - the sound system is great, ApplePlay is nice (when it doesn't crash), the adaptive cruise control is a game changer for my commute, and the hatchback design provides ample cargo space. Background: I have owned 3 hybrids previously (2007 Prius 4, 2009 Prius 2, and 2016 Rav4 XLE), and have enjoyed them very much. The Prii were purchased used with 144,000 miles and 102,000 miles, respectively; the Rav4 was purchased new) After doing research and price shopping, I chose to purchase the 2019 Hyundai Ioniq SEL, as it was the best bang for my buck, had excellent rebates, and came with a 100,000 mile powertrain warranty and a lifetime warranty on the hybrid battery. By the second service, I noticed that the transmission was not finding or holding gears well. Upon telling an advisor, I was told that those who were "uneducated" as to how a DCT works, will oft think that it is malfunctioning. By the time the 27,500 rolled around, the transmission was grinding upon deceleration to the point that a passenger accused me of grinding gears. Once again I brought this up to a service advisor, and they humored me by saying they would resurface the rotors. I told them that after they resurfaced the rotors, I would appreciate them taking the car for a test drive and decelerate from 60 to 40 mph, and tell me what they heard. After performing the test as I described, they determined that there was a problem. Unfortunately they weren't sure if it was the hybrid system or the transmission. My car was in their shop for two weeks (give or take a day), and the transmission was replaced under warranty. I requested an itemized shop bill at what the cost would have been if I had paid out of pocket, and it was over $7,000! Hyundai corporate reached out to me to ensure that I was satisfied with the service that the dealership was providing, and that I was still satisfied with my car. I was thrilled by the great service at my Hyundai dealership (Johnson Hyundai in Cary, NC), as they did their best to bridge the gap between what I was sold and what I received. Hyundai declined to offer an extension on the warranty, and after a lengthy delay in responses on their part, I received a response from corporate. Since I did not respond to them within 48 hours of the receipt of their e-mail, they deemed the case closed. This tells me that their care and concern is about as long-lasting as their product. In conclusion: I cannot in good faith recommend this car to anyone. It will have to make it to 100,000 miles without so much as a misfire for me to be able to recommend it. The car has great features and the efficiency is the best in the class, but there's a reason that Hyundai priced it so low and offered incentives. There's also a reason that there aren't very many old Hyundai vehicles on the road, and that was something I should have taken into consideration. Live and learn. Here's hoping that the little car improves with age, and I am once again satisfied with my purchase...however, so far it has merely put me on a first name basis with the service department and dealership managers.
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