Skip to main content

Used 2020 Honda CR-V SUV Consumer Reviews

4.1 out of 5 stars
164 reviews

See Edmunds pricing data

Has Your Car's Value Changed?

Used car values are constantly changing. Edmunds lets you track your vehicle's value over time so you can decide when to sell or trade in.

Price history graph example

Trending topics in reviews

Pros
Cons
4 out of 5 stars

The good, and the needs improvement

Driver, 02/11/2021
2020 Honda CR-V EX 4dr SUV AWD (1.5L 4cyl Turbo CVT)
4 of 4 people found this review helpful

The good - Honda is an excellent brand, the CR-V is reliable, holds its value, and is a solid vehicle. My wife prefers the CR-V over other similar vehicles from other manufacturers. I myself do not endorse the CR-V for the following reasons. First, I am tall and while the cabin is comfortable for me, the ergonomics of the pedals is poor. My size 14 feet do not fit well in the Honda and I find it awkward to drive. This has been true in this current CR-V as well as with an earlier model. The ergonomics of Nissan, Toyato, Ford, and Subaru are superior for me, and thus I will never buy a Honda for myself. The infotainment/touch screen system is bad. It is not at all intuitive and difficult to switch from say radio to playing something from your phone and then switching to another person's playlist on their phone. My Subaru Forester has physical buttons making such switches simple and easy, or you can use the touch screen in a way that is also easy and intuitive. I have lived in three different states and had various different brands of cars. With all the Hondas, at about 25,000 miles when I take it in for regular service, they come tell me that there is debris in the fan/heating system, probably from mice. I will need to pay $275 for them to install a 50 cent screen to prevent future such nest making. Why isn't this little screen just installed at the factory, I ask? No answer. None of the other car brands I have owned have this issue, but all the Hondas do, regardless of the state where I'm living. So if you buy a Honda, count on this additional cost. Annoying. The Honda is a very good car despite these issues, and if you like it, you can't go wrong getting one. The poor design of the pedal area for someone my size makes it an easy "no thanks" for me. After driving other brands and then sometimes driving my wife's CR-V, I would rather be in a Toyota or Subaru. Shop and test drive for yourself.

Safety
5 out of 5 stars
Technology
2 out of 5 stars
Performance
4 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
4 out of 5 stars
Value
5 out of 5 stars
Report Abuse

4 out of 5 stars

Almost great if you are all about practicality.

Canuck, 12/04/2020
2020 Honda CR-V Touring 4dr SUV AWD (1.5L 4cyl Turbo CVT)
4 of 4 people found this review helpful

The good: - Good handling and cornering. Although I wouldn’t use the word enjoyable, the car is easy to drive. - Great quality interior. Not luxury, but well crafted and thought through. - Very comfortable seats for a tall adults, front or back. Memory seats are very convenient. - Pretty good fuel economy in stop and go traffic. - Lots of safety and driver assist tech and it works pretty well. - Very quiet interior but the engine noise ruins everything. - 4WD performs quite well in snow with winter tires. - Great looking exterior compared to competition but that’s subjective. - I really like the panoramic roof but appears it’s available only on Canadian models. The bad: - Very underpowered and very loud engine. I find it’s worse than the previous, non-turbo 2.4L. You have to floor the gas pedal and watch RPM go over 5-6K/min to accelerate quickly. Clearly Honda prioritized fuel economy. - Fuel economy suffers greatly on the highway. - I change winter tires myself and jacking points are very inconveniently located: it’s impossibly far on the front and you need something like an SUV adapter for the rear. Honda Canada couldn’t actually tell me what jacking points to use other than what’s used for changing flat tire on the side of the road and the dealership didn’t know either. Come on Honda Canada!! Luckily I found a TSB from Honda USA that tells you to use a rear tow hook as a rear jacking point, which is very high off the ground so you won’t be able to use a typical jack; you’ll need to use something that goes over 18” or has an adapter. 19” tires don’t help either. - “Premium” sound system is loud but not refined. All in all it’s a good choice if you are looking for a practical SUV and don’t mind loud engine noise. I didn’t find infortainment to be overly complex since you won’t be scrolling through options often. Most frequently used functions are easily accessible.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
3 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
Report Abuse
2020 Honda CR-V for sale near you
3 of 183 listings
See all 183 listings

4 out of 5 stars

uncomfortable seats

lorraine. 2020 crv july 2020, 07/18/2020
2020 Honda CR-V EX 4dr SUV AWD (1.5L 4cyl Turbo CVT)
13 of 17 people found this review helpful

my family and i all agree that the seats in the crv are very uncomfortable. i did not notice when test driving or i may not have bought the car. the backs are ok but the bottom seats are hard like sitting on a bench at a football game. my son said his back hurts after sitting on it. we are going to try thicker cushions since a thin cushion did not seem to help. i am very disappointed after spending alot of money. also cannot see out of back windows when backing up as well as we could out of our 2017 ford escape which also had comfortable seats.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
1 out of 5 stars
Value
5 out of 5 stars
Report Abuse

2 out of 5 stars

Not worth for money

Ram, 01/05/2020
2020 Honda CR-V EX-L 4dr SUV AWD (1.5L 4cyl Turbo CVT)
135 of 193 people found this review helpful

I bought a new CRV 2020 EX L model and I got issues in display navigation system within a month. Also there are lot of issues in Apple CarPlay. If I give my vehicle to the service center to fix the issue then they are not testing the issue properly and I am not satisfied with this vehicle at all. In online review seems to be great but in reality it’s waste. I can’t give rating more than 2.

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
3 out of 5 stars
Value
4 out of 5 stars
Report Abuse

3 out of 5 stars

Falls short

Jim, 09/23/2020
2020 Honda CR-V Touring 4dr SUV (1.5L 4cyl Turbo CVT)
8 of 10 people found this review helpful

I traded in Lexus RX 450h for this car on a recommendation of a friend and I was disappointed. The electronics are slow and below Hondas standard, the driver assistance works only when the lines are brightly painted on the streets, it has veered over the line several times but is normal according to Honda. It has excellent fuel economy and great handling and comfortable to drive, however there are several items on this car that are just below the mark of good quality. I guess you get what you pay for. Already looking for a new car after 8 months of ownership.

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
Report Abuse
Items per page:
5