Used 2016 GMC Yukon Consumer Reviews

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$35,487 - $57,995

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Unacceptable Ride!

John, 04/17/2017
Denali 4dr SUV (6.2L 8cyl 8A)
5 of 9 people found this review helpful

Vehicle is great except the ride is really rough and uncomfortable. Transmission shifts rough as well. I have 35,000 miles on the vehicle and the ride continues to deteriorate to the point I am going to have to trade it soon.

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Worst expensive vehicle I’ve owned

Bryan Hix, 05/28/2018
SLT 4dr SUV 4WD (5.3L 8cyl 6A)
4 of 7 people found this review helpful

This is my first GMC product. I have owned a 1996 Jeep Grand Cherokee which I put 240k on with relatively no issues. I had a 2001 Expedition with zero issues, and traded it for a 2005 Expedition with no issues except the rear A/C at 140k that cost me $800. Otherwise perfect. This 2016 Yukon SLT has been to the dealership now 6 times in 2 years for brake issues twice, screen on center dash went out, A/C broke and the tail lights got so much moisture in them it wouldn’t clear without exchanging them, but yet the dealership said it was totally normal. What? A few other things: The accelerator really bugs me. It is difficult to push down which gives the impression the car is bogging down. The auto back seat fold option doesn’t fold the seats all the way flat. And the worst, it’s a huge pain to try and get a loner car at GMC. My Acura MDX was super easy to service, always had a loaner available at no charge and cleaned my car every time. By the way, that car was $20k less than a Yukon! I despise this car and GMC sucks as a dealership, but my wife wants to keep it. If it were up to me, this thing would be gone tomorrow. Problem is, not much choice for full sized SUVs. I see myself buying another Ford in the next couple of years.

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Still Meh

Jeff, 05/11/2017
Denali 4dr SUV 4WD (6.2L 8cyl 8A)
3 of 6 people found this review helpful

As stated in an earlier review, the vehicle styling is fantastic as is the acceleration. Other than that, probably should have chosen another vehicle. Have had multiple water leaks, first from shark fin on top, then was told a seal on the sunroof was faulty. Water came onto headliner, down thru the A-pillar, thru the back of the dash then onto the floor. Also experienced electronic problems with the touchscreen freezing up, which disabled any user interface for navigation, rear camera, etc. Dealer stated it was unrelated to the water leaks and just needed re-programmed, but I'm not buying it. Will probably look to trade for a Ford Expedition or Infiniti.

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AWD went out twice in 6 months

Frustrated GMC buyer, 12/16/2016
SLT 4dr SUV 4WD (5.3L 8cyl 6A)
2 of 4 people found this review helpful

Nice vehicle, but twice the vehicle got stuck in AWD due to technology glitches. On my most current event, it was a 45 minute software reprogram fix. After 3 hours the dealer finally offered a rental car to get me on the way because they cannot seem to get it working. My gut is telling me that the technicians are simply not trained in dealing with the complexities. I say this because the same issue resulted in almost the same result. i.e. after a period of time, they finally gave me a rental car and I got my car back 4 days later. Very frustrating and I would warn potential purchases about the AWD issue.

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Still can’t get it right

Mr unhappy , 02/23/2020
SLT 4dr SUV 4WD (5.3L 8cyl 6A)
1 of 1 people found this review helpful

I give up. I have owned 6 big GM SUV’s. This was the worst. For starters this vehicle came with Apple care play and a wireless phone charger which was not compatible with Apple products. The rain sensing wipers never worked properly because of poor design and poor sensitivity. The outside thermometer would read 70 degrees when it was 100 outside. The vehicle came with defective leather drivers seat and a 3rd row seat that had to be replaced because of continuous rattle. The backup camera was low resolution and useless at night. The car fell apart just after the warranty expired. The compass broke $1000 to repair. The air conditioner condenser failed $2000. The hepatic seat motor broke. There have been numerous recalls and several known problems from previous design flaws. Replacing the battery was an ordeal. Traded in for a new Jeep months ago and still getting service warnings about new problems on my phone app.

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