Used 2018 GMC Terrain Consumer Reviews
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Faulty transmission Gm lacks replacement or parts
JamesL, 04/23/2020
2018 GMC Terrain SLE 4dr SUV AWD (1.6L 4cyl Turbodiesel 6A)
24 of 28 people found this review helpful
My transmission failed and Gm did not have replacement parts or transmissions. After 2 months I gave up and bought a different car. It was a miserable experience dealing with their pathetic customer service system and district manager. Gm is selling faulty products that they cannot repair. Dishonest, horrible company
Terrific Terrain
J, 04/05/2018
2018 GMC Terrain SLE 4dr SUV AWD (1.5L 4cyl Turbo 9A)
14 of 16 people found this review helpful
I had owned a 2010 Chevy Traverse for 8 years before buying the Terrain. I no longer needed a large 3 row vehicle so I was looking to downsize to a smaller SUV. The ride of this vehicle is definitely stiffer and not as quiet as the Traverse. But on the flip side the Terrain's steering is very responsive along with great braking. At first I wasn't sure about the firmest of the cloth seats but after driving it for 2 months I have found that they are very comfortable and supportive for longer trips. I have the electric seat and am able to fine tune them for comfort. The new style button shifter took no time at all to get used to and love the extra space it affords. The motor is the 1.4 which gives us great gas mileage but if you want a little more power you might want to test drive the 2.0 motor. Wish that GMC had installed the on/off switch for the stop and start feature as it still seems odd to me to have no motor running when stopping. I'm sure time will allow me to get used to this feature. Overall this a great SUV with a stylish interior and exterior look plus it is fun to drive! Love it!
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2018 GMC Terrain for sale near you
3 of 34 listings
- Denali 4dr SUVMSRP: $14,97560 mi away
- SLE 4dr SUVMSRP: $16,30045 mi away
- SLT 4dr SUVMSRP: $14,387In-stock online
See all 34 listings
LOOK OUT!!
Leta, 01/24/2022
2018 GMC Terrain SLT 4dr SUV AWD (1.6L 4cyl Turbodiesel 6A)
10 of 11 people found this review helpful
Not a bad vehicle until about 60,000 mile. Soon after, the transmission reverse went out. GM warranty had just expired!! Thank goodness we had and extended warranty policy. It took over a month in the shop to find a rebuilt transmission but did come with a warranty of its own. Now it’s been broke down on the freeway 3 separate times. Goes into “limp mode” miles from help. A faulty EMC, exhaust particulate matter sensor, turbo inner cooler, diesel exhaust filter, induction system leak, bad fuel injector…WHO KNOWS!! GM doesn’t! We are all fix at this moment and we are dumping it!! The service tech just say the intercooler is a piece of junk!! Oh! DON’T call GM service to register a complaint. That’s a joke!!
DO NOT OVER PAY for a TERRAIN
Mark, 04/12/2018
updated 10/22/2018
2018 GMC Terrain SLT 4dr SUV AWD (1.6L 4cyl Turbodiesel 6A)
40 of 49 people found this review helpful
I did a no trade deal and bought mine for $10,100 under MSRP and if I had been willing to take a black one I could have got it as low as $10,800 under MSRP it took a lot of negotiating but DO NOT OVERPAY keep firm and get your Terrain for $10,000 to $11,000 under MSRP. It is amazing how much profit some dealers expect to make on a single deal. Two dealers that touted themselves as "Zero Negotiation, No Haggle, No Hassle" was over $4,000 higher for what they termed their "Best Price" deal. BE EXTREMELY CAREFUL don't let some dealer put over $4,000 of your hard earned money in their pocket!!!!!!!! Dealers will try to bait you with "INVOICE PRICING" acting like they are losing money if they go any cheaper - doesn't mean a thing (they don't tell you about "HOLD BACK") and ask them to throw some "FLEX CASH" into the deal that is what it will take to get your best deal and don't be shy about holding firm and saying NO to their counter offers after about a dozen phone calls and counter offers the dealer I ultimately bought mine from came to my terms after originally starting off $2,294 higher and if I had really wanted to play hardball I think I could have gotten it a few hundred cheaper. GOOD LUCK in getting a new Terrain at a GOOD PRICE!!!!!!!!!
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Biggest hassle of my life
Don’t buy terrain, 08/12/2018
2018 GMC Terrain SLE 4dr SUV AWD (1.5L 4cyl Turbo 9A)
35 of 43 people found this review helpful
I purchased a brand new 2018 Terrain in May of 2018. Had it for 5 days (approximately 200 miles) before it was towed from my house back to dealership. The car was bucking and braking on its own, would not accelerate and seemed to be slipping gears and not shifting. Got car back after dealership found nothing wrong. This occurs 3 more times, each time worse than the other. Almost caused me an accident on the highway when I went to accelerate to change lanes and the car wouldn’t accelerate at all. After the 4th time it happened I refused to take the car back from the dealership and had to either sue GM for a refund or accept a buy back and get something else. Owned car for 2 months. Only drove it approximately half the time of owning because the rest of the time it was in for service. Ended up needing a new transmission. Never been more disappointed in my life. Save yourself the safety hazard and hassle and DO NOY BUY THIS VEHICLE.
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- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value