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Used 2017 Ford Escape SE 4dr SUV (1.5L 4cyl Turbo 6A) Consumer Reviews

2.9 out of 5 stars
44 reviews

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1 out of 5 stars

Unintended acceleration

cbreeze53, Fairless Hills, PA, 02/10/2018
Ford Escape SE 4dr SUV (1.5L 4cyl Turbo 6A)
11 of 14 people found this review helpful

I leased my 2017 Ford Escape in May 2016. I loved it until October 2017. I was pulling into a parking spot in a shopping center. There was a sudden jolt of acceleration, the car hopped a curb and hit a tree. Ford did not support my allegation that it was caused by a manufacture's defect yet they won't tell me the car is safe to drive. Looking online, I found other instances of consumers having the same issue. The acceleration happened again this past week on a bridge in bumper to bumper traffic. I am so afraid when driving in this car that I will hit something or someone. Cannot wait until this lease is up. It really is a shame because I do love the car. If they would just fix the problem, I would keep it.

Safety
1 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
3 out of 5 stars
Value
1 out of 5 stars
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1 out of 5 stars

Worst car EVER!

KM, Dearborn, MI, 11/06/2017
Ford Escape SE 4dr SUV (1.5L 4cyl Turbo 6A)
16 of 22 people found this review helpful

One of the worst cars I have ever owned. Nothing but problems and Ford Motor Company including the dealership I leased it from doesn't seem to care that they sold me a bad vehicle. Ford does not stand behind their products whatsoever. I pay a huge monthly payment to drive a car I thought was going to be great with no issues. Boy was I wrong!! At 8,000 miles it was found that the exhaust was not installed properly and was off the car. That had to be fixed and then remounted. Later on, there is terrible rattling noises throughout the whole vehicle that Ford says is "normal" The half shaft was leaking grease, and the control arm of the right side was bad. Also, the ball joint was replaced as well as the boot on the right side was fixed. The fuel line was found to be off as well as the heating shield which had to be remounted. As a young female this car terrifies me to drive everyday as I don't know what is going to happen next. The dealership refuses to help me and continues to say the car is fine. Currently my Escape has 22,000 miles on it. THIS IS NOT NORMAL AND SHOULDN'T BE HAPPENING. I am extremely upset and an unhappy Ford customer. I will never ever lease or own another Ford product in my life.

Safety
2 out of 5 stars
Technology
2 out of 5 stars
Performance
1 out of 5 stars
Interior
2 out of 5 stars
Comfort
2 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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1 out of 5 stars

I hate this car

BB, Vineland, NJ, 04/12/2018
Ford Escape SE 4dr SUV (1.5L 4cyl Turbo 6A)
15 of 23 people found this review helpful

If I could go back and do it again I would never have bought this car. There is noting about it that I like or find a good value. The gas mileage is horrible, how you get 28mpg is a complete mystery to me. The side mirrors are an accident waiting to happen. I have had it twice to the dealership regarding a rattle noise and once for what smelled like a overheating engine and was told that was "new car smell". I will never own another Ford again, and I can not wait to get rid of this thing. Unfortunately the trade in value for it is laughable at best. I tried to give it to my kid since he needed another car and even he said no. This car is perfect for someone who dives 10 miles a week or someone who never goes above 30, maybe then you could get that awesome gas mileage that was sold to me by the salesman. Avoid this thing unless you want to be mad every time you drive it or make a payment for something you absolutely hate.22

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
1 out of 5 stars
Comfort
1 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

Nicest vehicle I’ve owned

Abbegail, Traverse City, MI, 10/29/2019
Ford Escape SE 4dr SUV (1.5L 4cyl Turbo 6A)
4 of 5 people found this review helpful

Admittedly all the cars I’ve owned before were old lemons, but I really mean it when I say I’m really happy with the Ford Escape. It’s a good size for me, a very small person who is used to small cars, because it has an easily adjustable seat and steering wheel and a back-up camera if I need help with the extra trunk space I’m not used to. I find it really easy to drive and park. I love the center council design. There’s lots of space but I don’t feel like I’m a million miles away from the passenger side. Part of the reason I got this car is because I needed a bigger space for moving several states over and this thing has lots of that! My mother also recently purchased a Ford Escape and she also loves her car. She’s never had Ford before so she said the controls were a littler bit of an adjustment for her to learn, but that it wasn’t difficult and she’s already got the hang of it.

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2 out of 5 stars

Only had it for a year and a half

Matt, Chicopee, MA, 02/10/2019
Ford Escape SE 4dr SUV (1.5L 4cyl Turbo 6A)
5 of 7 people found this review helpful

My dad had a 2017 ford escape se for a year and a half, the shortest amount of time he had a car. Off the start the thing worked great but around November 2017 everything went down hill. First of all he had to get the whole engine replaced which took like two months cuz they tried rebuilding it before, then the brakes stopped working. After that all some other things broke down that I don't remember but then in July 2018 he was in the car and heard the motor making odd noises so he pulled over and called up our local ford dealer they didn't recommenced him drive it home but he did cuz my sister and I were home alone. The next day he brought it there and it took 2 weeks for them to get a answer and after quickly repaired it. Not even 24 hours of him having his car back the motor starts making weird noises again and pulls over and gets towed back to the Ford place, this time he didn't get it repaired but told his company to get him a new car. Thank god his company payed for the repairs.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
2 out of 5 stars
Reliability
1 out of 5 stars
Value
2 out of 5 stars
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