Used 2019 Dodge Journey Consumer Reviews

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$17,000 - $29,590

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Honestly Surprised

Danny, 03/14/2020
SE 4dr SUV AWD (3.6L 6cyl 6A)
93 of 96 people found this review helpful

My wife and I had to by a new car. Since we have two kids (11&9) we wanted a small SUV. I did research and based on price and availability in our area and went to test out the 19 Ford Escape and 19 Jeep Renagade. They both seemed like fine cars, however, neither felt right. I saw a Black Dodge Journey and actually liked how it looked. But I remember looking at expert reviews online and the Journey was rated at the bottom. I decided to do more research on the Journey and also test drive it. We also test drove a Grand Cherokee for a class comparison. Online, the Journey was compared with midsized SUVs like the Jeep Grand Cherokee and Toyota Highlander so I felt it was only right to drive one and see the difference. When compared to the Grand Cherokee, the Journey was a lower standard SUV. The Cherokee had leather, a sun roof, and a larger touch screen and the Journey did not have leather or a sun roof and only a smaller touch screen. I also noticed that the online reviews of the Journey were for the 2.4L front wheel drive model and I test drove the 3.6L all-wheel drive model. It had the same engine as the Cherokee and drove very comparable, however, the Cherokee was a slightly better feeling ride. Another area the Journey received poor reviews was for compartment space. Since it has a third row, there is little room back there if the third row is used. However, we have no thoughts of using the third row and when laid flat, it has a ton of space. The tech is also behind the Cherokee but it still has more tech than any car I have owned. I do wish it had 1 thing, blue-tooth. When I compared the Journey to the Escape and Renagade, the Journey was much better in my opinion. I’m 37 so I like the look better since the Escape looks like a 20 year old Girls suv and the Renagade looks like a 20 boys suv. The Journey looks like a boring dad suv and that is exactly what I am. Lol. Not going to impress the guys at work but I am not worried about trying to compensate for anything. The price was almost the same as the two smaller suvs. We walked out of the dealer paying $24,000 for the V6 All-Wheel drive model. A few months in and we really like the Journey.

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Everyone loves my journey

Bob ODonnell, 02/26/2020
GT 4dr SUV (3.6L 6cyl 6A)
21 of 22 people found this review helpful

Everyone who has driven or rode in my 2016 journey loves it. It is quiet, roomy, nice riding, and accelerates well (with the V6). I bought it almost specifically for the ease of entry and exit, but getting all the other benefits was great. As an example, we were looking for a new home and riding in the realtors 2010 Infinity SUV. I got tired of the heat and entry/exit difficulty with the Infinity and suggested we just use the Journey which we did. Everyone was much more satisfied. Infinitys suck. I think the only problem with a Journey is that it is a Dodge which has been around forever and people think foreign cars are better engineered. IT AIN'T SO!! It isn't all roses tho, the tires were crap (good for about 25K), and you have to remove the front tire to replace the battery. I replaced tires with Michelin and got a AAA battery and now the Journey is about perfect. I've got about 85K on the Journey now and look forward to 150-200K before I part with it. One last word of advice. You don't need AWD. This feature is much oversold in all cars. Much better to have good tires with lots of tread on them.

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Great mid size SUV & low price

Kelly, 10/03/2020
Crossroad 4dr SUV AWD (3.6L 6cyl 6A)
12 of 12 people found this review helpful

I wanted to downgrade from my Ford Expedition Limited, so I looked at the Chevy traverse, the Ford Explorer & even a Nissan Pathfinder. All of those were great SUV’s but the price wasn’t what I wanted to pay. I rented a Dodge Journey to drive from Boston to SC for my nephews graduation from boot camp. It handled so well, got great gas mileage & had enough room for myself & my 2 children 11 & 8. In June I seen a black Journey Crossroad AWD with black rims & all black interior for sale & had to go look at it. It was exactly what I was looking for. It was sporty enough that it wasn’t just a mid-size SUV that you see everywhere & it stood out unlike all the rest. The price was just what I was looking to spend because downsizing from a Expedition was hard enough & I wanted to be more realistic w/maintenance after the warranty is up. No it does NOT have ALL the bells & whistles like heated/cooling seats, all electric seats, electronic push button trunk, sensor backup camera or a sunroof BUT it has the bells which was perfect for me. Yes I would love to have all the above, I mean who wouldn’t right, but not for $10-$15k more. I have had my Dodge Journey Crossroad AWD for 4 months now & I must say it’s amazing. It suits my family’s needs & I still have plenty of room for my 11yr old sons hockey bag & 2 sticks. I would recommend this SUV to anyone who wants something NEW but half the cost of the other competitors w/the 3rd row if your able to be ok with only having the bells.

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Maybe too honest

Boo, 11/14/2019
GT 4dr SUV AWD (3.6L 6cyl 6A)
36 of 40 people found this review helpful

So let me start by saying dodge is way behind the other companies. Originally went for a durrango but being 5'1 and the fact dodge is probably the only company that doesn't include power seats in a 2019 model its extra. So im left with the choice to buy the 50k model or pay 40k and get a booster seat..wtf so i looked into the journey the v6 gt is the best model available. It struggles to get up hills due to low horsepower compared to other suvs. Constantly find myself rolling backwards while driving.The software and accessories are dated due to the fact they havent given the body or computer an update ever. The 3rd row is very cramped for small children and trunk space is horrible. But it warms up quickly in the winter and does great in the snow. The floor storage is nice but very small. Built in booster seats are convenient, the back up camera is very accurate.Back window is a blindspot theres no chance of seeing out of it with passengers. So not sure if i'd buy this again theres alot of faults but i like it so far probably would never buy again unless they updated it

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Very Satisfied

Steve Windhaus, 09/30/2019
Crossroad 4dr SUV (2.4L 4cyl 4A)
37 of 42 people found this review helpful

Bought a used 2013 SE in 2016. It had been driven long and hard beforehand, but was very reliable. Then bought a new SE in 2017. Was very pleased with it, but the wife needs power driver's seat due to operation on her arm. We have gone back and just upgraded to a new 2019 Crossroad. Again we are very pleased. The low price, smooth ride, reliability, relative comfort, noise reduction, UConnect for the phone, rearview camera, Sirius XM and space all fit so very well with our needs.

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