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Used 2023 Chrysler Pacifica Consumer Reviews

3.4 out of 5 stars
47 reviews

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We have a limited number of reviews for the 2023 Pacifica, so we've included reviews for other years of the Pacifica since its last redesign.

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Pros
Cons
5 out of 5 stars

Not bad for a van

JLD, 12/23/2024
2023 Chrysler Pacifica Touring L 4dr Minivan AWD (3.6L 6cyl 9A)
3 of 3 people found this review helpful

We purchased our 2023 Pacifica (not hybrid) in March of 2023. It rides smooth (considering our other car is a gladiator) and has a lot of room. We have the tech package which has a lot of cool things including a camera to see the baby with. It is a bit of a dog going from 0-60 but once you are going it goes well. We spin out the tires getting on the highway sometimes because it can't catch up, but again it is a van. Coming from a Grand Cherokee where all the torque was upfront it is just a bit different. It has been very reliable for us we have had zero mechanical issues in the almost 2 years of owning the car. The only annoying thing is sometimes it won't connect to my phone with the Bluetooth but not the end of the world. Ours is AWD and is a beast in the snow in central NY. Only downside is like any car with sensors they all stop working in the snow. The seats going into the ground is the best thing ever, lots of room! Overall we have had the car almost 2 years and have about 14k miles on the car with no real issues.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

I waited to write my review until mileage at 4410.

Mary A Freihaut-Kaiser , 02/07/2023
2022 Chrysler Pacifica Touring L 4dr Minivan AWD (3.6L 6cyl 9A)
6 of 8 people found this review helpful

AWESOME! Few mini vans, SUVs, van, or sedans sport a 6 cylinder engine but the Pacific does so with style and quiet luxury. I opted for the black out package- that's right I built my vehicle, waited a few months and got the vehicle of my dreams- all black interior including black leather, black window tint and black rims & trims. I also opted for the stow & go and the rubber mat that covers the whole floor (kept our last van nice for over 20 years). Drives like a dream. Gliding over the road like it hovers above it. A winter ice storm was no match for this baby. Rain, snow, and the dark have not kept us home. The heated seats and steering wheel are a soothing treat to my fibromyalgia....I actually want to drive this vehicle. The remote start and doors make juggling our two large dogs and the rest of our circus manageable in one trip. I was able to purchase a warranty that would last longer than my loan. Plus it gets over 20 miles per gallon on every tank so far. Got it up to 27 mph on one tank. I waited to write this review until mileage at 4410 because I scheduled an oil change. I was so afraid I would be late. When I showed up Gary tells me I don't need one until between 7k/8k miles! So not only do I have to spend less of my life at the dealership, but they are HONEST! I LOVE THAT! They were very fair and great to deal with during the buying experience as well! I am driving exactly what we wanted and needed! Thank you Audobon Chrysler Henderson Kentucky!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

Tons of room for everyone and everything

Andy, 04/13/2022
2022 Chrysler Pacifica Touring L 4dr Minivan (3.6L 6cyl 9A)
11 of 17 people found this review helpful

The stow and go with multiple deep wells offers lots of hidden storage with the seats up and is cavernous with the seats down. Highway acceleration is surprisingly good, hitting the governor limit of 110 in a reasonable distance. The main downside is gas mileage, only very gentle driving can top 20 mpg, towing, fast or city traffic drops to around 15 mpg.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

Max Value in a Mini Van Plug-in Hybrid!

Rev. Nick, 08/19/2023
2023 Chrysler Pacifica Hybrid Pinnacle 4dr Minivan (3.6L 6cyl gas/electric plug-in hybrid EVT)
5 of 7 people found this review helpful

So some people have had nothing good to say, but that is not me. Being in Texas I have enjoyed spending near $40.00 dollars a YEAR in gasoline and since a new law passed in Texas costing full EV cars $200.00 dollars a year to register the Plug-in Hybrid is exempt from such a fee. No other Hybrid has the space to haul people or things around in comfort it has all the bells & whistles you could want and owning one since 2019 it has served me well with little or no cost to repair, it did have a few recalls that the dealer took care to upgrade in a timely manner making it even better to own! there will always be nay-Sayers but not I as it is the best all around Mini van to drive in all weather, and yes we see snow in Texas just not more than a few days a year. I have changed out the tires with Run-Flat type to make it even better and got an adapter to use Tesla charging stations when on the road plus added a charger that I plug into the electric dryer plug in my utility room since my dryer is gas with a long enough cable to reach when I park it in my garage, at a much reduced price than adding a 220 Volt charger in my garage which has saved me a great deal of money to add extra stars to my review so I get a MAX value out of this Mini Van.Plus all the people who ask me about it and love the deep blue color with light tan interior.it is a head turner any where I go.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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2 out of 5 stars

Too many issues for a new vehicle

vanfan, 12/03/2021
2022 Chrysler Pacifica Limited 4dr Minivan (3.6L 6cyl 9A)
45 of 78 people found this review helpful

There are some common issues with the Pacificas that Chrysler doesn't seem to want to fix. The transmissions are absolutely horrible. Hard shifts, jerking, failure to shift gears when needed, etc... These are known issues that Chrysler doesn't seem to be able to fix. A brand new Pacifica rides like a log truck sometimes. The engines appear to be very fragile. There are numerous reports of head gasket issues, camshaft issues, cylinder issues, etc... All of these are MAJOR issues that cost big money. Typically these issues start showing up around 50,000-70,000 miles. I have heard of way too many engine replacements on these vans and unfortunately many of them are out of warranty. The worst part about the Pacificas though has to be the Chrysler dealerships. They don't seem to be equipped to work on these vans at all. I am not sure where the breakdown is, but these vans are sitting for weeks and weeks at a time why the dealership tries to figure out what is going on. I don't think Chrysler has properly trained their technicians on how to diagnose and repair these vehicles. Bottom line, I would avoid these vans. While they look nice and could be an amazing product, right now they are just lipstick on a pig.

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
3 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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