Used 2023 Chrysler Pacifica Consumer Reviews
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We have a limited number of reviews for the 2023 Pacifica, so we've included reviews for other years of the Pacifica since its last redesign.
So much stress
Dee, 05/25/2023
2023 Chrysler Pacifica Touring L 4dr Minivan AWD (3.6L 6cyl 9A)
16 of 21 people found this review helpful
We bought this car last week and already my car put itself into park and refused to move. The brake locked and I couldn't shift gears and the steering wheel also locked up. It took two minutes and two times turning the vehicle off and on before I finally got it to turn on and be drivable. The stations change by themselves all of the time in the car. Android auto doesn't work very often. The different driver options dont work at all after setting it up. This car has 380 miles on it and it's already stalling and having this many issues. Honestly at this point I'm afraid to drive the car because I have my two small kids in the car with me whenever I'm driving and I won't risk their safety. And I'm not convinced this thing is safe.
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1500 miles in a brand new Pacifica (after Sienna)
Alex, 07/07/2022
updated 01/08/2024
2022 Chrysler Pacifica Hybrid Touring L 4dr Minivan (3.6L 6cyl gas/electric plug-in hybrid EVT)
37 of 51 people found this review helpful
A 2023 update >>> Rented another Pacifica (also brand new) for a San Diego to LA trip. I can say that a hybrid option made all the difference. The van is much more responsive with much-improved gas mileage. Also, 35-40 miles on battery is a very welcomed option. What was the same (not good): - Rather soft/bouncy suspension (can be personal preference) - Adaptive cruise control was still no match to that of Sienna. - 29 mpg is OK, but still behind 34 mpg of Sienna What has improved (or I missed previously) - The infotainment system worked well without issues (once you figure out the layout). - Turn-tracking rear gear guidelines. No idea why Toyota went cheap on this option. The in-cabin rear mirror was useful; I could see all the passengers clearly. - Sunglasses holder over the rearview mirror. - Heated steering wheel! Not much value for CA, but I really really miss it in North East. What remains to be known is the reliability. Original review: I've rented a brand new Pacifica with 300 miles on the odometer and drove it for about 1500 miles up the California PCH. Since I have a 2021 Sienna I drive on daily basis, here are some comparison points. First off, I should say that Pacifica is not a bad car. It certainly has strong points and some people have highlighted them already ( strong engine and a lot of space in the rear seats). That said, here is what I found to be inferior: Driving and drivetrain. - The real-life fuel consumption was 24 mpg, tops. - A bit of excessive road noise. - Steering felt a notch too flimsy. - Passengers complained of too much bouncing, especially in the back seat. - Maybe because it was a new car (the issue was largely gone by the end of my trip), the transmission sounded really weird when slowing the car down while on adaptive cruise control. Screeching/grinding sound, as if it was ready to fall out. - Adaptive cruise control: - Jerky and not very reliable. I had to keep my foot over the brake all the time, as it accelerated at the car in front more than once. Also, when keeping the distance it tends to accelerate and slow down, rather than keep pace. - There are two cruise control activation buttons: one is for a regular cruise and one for the Adaptive one? Why? Makes no sense to me. - Sluggish cruise control activation screen. Tempted to press the button again and again. Interior. - Shallow and excessively wide cup holders in the back. Such that regular water bottles were falling out. - Dysfunctional center console. And who needs nickel and dime coin holders these days? - Rotary gear switch (maybe cool for some fancy vehicles, but not for a minivan) is located near the volume knob! I've almost confused it a few times. Multimedia system. - Android auto does not go into the night (dark) mode. It is borderline dangerous, as the screen remains super bright and blinds the driver after dawn. -Bluetooth/USB Android auto feature is flaky. The Head unit keeps on losing connection for no apparent reason and requires force reconnect. A few times it failed to charge the phone while on the USB connection port.
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2023 Chrysler Pacifica for sale near you
3 of 387 listings
- Limited Passenger MinivanMSRP: $27,294In-stock online
- Limited Passenger MinivanMSRP: $25,995In-stock online
- Touring L Passenger MinivanMSRP: $23,991In-stock online
See all 387 listings
Faulty chips
Dissatisfied Pacifia hybrid ow, 01/06/2023
2022 Chrysler Pacifica Hybrid Limited 4dr Minivan (3.6L 6cyl gas/electric plug-in hybrid EVT)
8 of 10 people found this review helpful
We have a 2121 hybrid Pacifica. It was good until we had started having problems with the chips/ charging system. We were on our way home from vacation. About every 15 miles it would just die. We would have to pull over on side of road. Wait a few minutes and then the engine would restart. We would go about another 15-20 miles and it would do the same thing. Needless to say it took forever to get home and we were worried we would even make it! Then we attempted to make a service appointment (still under full warranty). First available appointment one month away! So we were without being able to use vehicle for one month. We got it in and supposedly they fixed the problem. Then 4 months later just in town driving it started doing same thing. Just totally die while driving the vehicle. Again would have to pull over on side of road and let it sit for a few minutes. Then it would restart. I called to make an appointment. Guess what? Another 4 weeks for first available appointment!!!!!! I asked them what are you doing to fix this problem?! They had NO solution! I asked what are we to do if on vacation and this happens again? They said take it nearest dealership….. great! on vacation and will it take them a full month to even look at it? So now we are scared to take this van very far at all. We will be getting rid of it as soon as we have finances to get rid of it and buy a RELIABLE minivan! Maybe Toyota or Honda. I do NOT recommend this vehicle and the service on dealerships (or lack of it) to anyone!
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I waited to write my review until mileage at 4410.
Mary A Freihaut-Kaiser , 02/07/2023
2022 Chrysler Pacifica Touring L 4dr Minivan AWD (3.6L 6cyl 9A)
6 of 8 people found this review helpful
AWESOME! Few mini vans, SUVs, van, or sedans sport a 6 cylinder engine but the Pacific does so with style and quiet luxury. I opted for the black out package- that's right I built my vehicle, waited a few months and got the vehicle of my dreams- all black interior including black leather, black window tint and black rims & trims. I also opted for the stow & go and the rubber mat that covers the whole floor (kept our last van nice for over 20 years). Drives like a dream. Gliding over the road like it hovers above it. A winter ice storm was no match for this baby. Rain, snow, and the dark have not kept us home. The heated seats and steering wheel are a soothing treat to my fibromyalgia....I actually want to drive this vehicle. The remote start and doors make juggling our two large dogs and the rest of our circus manageable in one trip. I was able to purchase a warranty that would last longer than my loan. Plus it gets over 20 miles per gallon on every tank so far. Got it up to 27 mph on one tank. I waited to write this review until mileage at 4410 because I scheduled an oil change. I was so afraid I would be late. When I showed up Gary tells me I don't need one until between 7k/8k miles! So not only do I have to spend less of my life at the dealership, but they are HONEST! I LOVE THAT! They were very fair and great to deal with during the buying experience as well! I am driving exactly what we wanted and needed! Thank you Audobon Chrysler Henderson Kentucky!
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Connnnnneccccctivity, not so much.
Onda road, 05/16/2023
2023 Chrysler Pacifica Limited 4dr Minivan (3.6L 6cyl 9A)
6 of 8 people found this review helpful
This newish rental drives decently, front reasonably comfortable, 2nd row not so roomy. We are making a trip using phone navigation. Connectivity stinks. A cable movement starts errors. Blue tooth is not reliable, two phone hook up brings screen freeze ups that don't go away even when phones are disconnected. We changed cables ant the freeze ups continue. Navigating thru a large fast paced city becomes a nightmare.
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