Used 2023 Chrysler Pacifica Consumer Reviews
Used Pacifica for sale
We have a limited number of reviews for the 2023 Pacifica, so we've included reviews for other years of the Pacifica since its last redesign.
Terrible entertainment system
Sarah, 07/01/2022
2022 Chrysler Pacifica Hybrid Limited 4dr Minivan (3.6L 6cyl gas/electric plug-in hybrid EVT)
16 of 21 people found this review helpful
Recently had a custom hybrid built and the entertainment system I paid so much extra for doesn’t even come with a built in DVD player. Now instead they force you to pay for an expensive monthly hotspot to stream the entertainment. I’m so disappointed in Chrysler for making this change. You can use lots of wires to hook up an external DVD player but who wants that hassle and the pain. My 10yo town and country had a better system then my very expensive brand new Pacifica?!?
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1500 miles in a brand new Pacifica (after Sienna)
Alex, 07/07/2022
updated 01/08/2024
2022 Chrysler Pacifica Hybrid Touring L 4dr Minivan (3.6L 6cyl gas/electric plug-in hybrid EVT)
37 of 51 people found this review helpful
A 2023 update >>> Rented another Pacifica (also brand new) for a San Diego to LA trip. I can say that a hybrid option made all the difference. The van is much more responsive with much-improved gas mileage. Also, 35-40 miles on battery is a very welcomed option. What was the same (not good): - Rather soft/bouncy suspension (can be personal preference) - Adaptive cruise control was still no match to that of Sienna. - 29 mpg is OK, but still behind 34 mpg of Sienna What has improved (or I missed previously) - The infotainment system worked well without issues (once you figure out the layout). - Turn-tracking rear gear guidelines. No idea why Toyota went cheap on this option. The in-cabin rear mirror was useful; I could see all the passengers clearly. - Sunglasses holder over the rearview mirror. - Heated steering wheel! Not much value for CA, but I really really miss it in North East. What remains to be known is the reliability. Original review: I've rented a brand new Pacifica with 300 miles on the odometer and drove it for about 1500 miles up the California PCH. Since I have a 2021 Sienna I drive on daily basis, here are some comparison points. First off, I should say that Pacifica is not a bad car. It certainly has strong points and some people have highlighted them already ( strong engine and a lot of space in the rear seats). That said, here is what I found to be inferior: Driving and drivetrain. - The real-life fuel consumption was 24 mpg, tops. - A bit of excessive road noise. - Steering felt a notch too flimsy. - Passengers complained of too much bouncing, especially in the back seat. - Maybe because it was a new car (the issue was largely gone by the end of my trip), the transmission sounded really weird when slowing the car down while on adaptive cruise control. Screeching/grinding sound, as if it was ready to fall out. - Adaptive cruise control: - Jerky and not very reliable. I had to keep my foot over the brake all the time, as it accelerated at the car in front more than once. Also, when keeping the distance it tends to accelerate and slow down, rather than keep pace. - There are two cruise control activation buttons: one is for a regular cruise and one for the Adaptive one? Why? Makes no sense to me. - Sluggish cruise control activation screen. Tempted to press the button again and again. Interior. - Shallow and excessively wide cup holders in the back. Such that regular water bottles were falling out. - Dysfunctional center console. And who needs nickel and dime coin holders these days? - Rotary gear switch (maybe cool for some fancy vehicles, but not for a minivan) is located near the volume knob! I've almost confused it a few times. Multimedia system. - Android auto does not go into the night (dark) mode. It is borderline dangerous, as the screen remains super bright and blinds the driver after dawn. -Bluetooth/USB Android auto feature is flaky. The Head unit keeps on losing connection for no apparent reason and requires force reconnect. A few times it failed to charge the phone while on the USB connection port.
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2023 Chrysler Pacifica for sale near you
Showing 3 of 81 listings
- Touring L Passenger MinivanMSRP: $23,98632 mi away
- Touring L Passenger MinivanMSRP: $26,998In-stock online
- Hybrid Touring L Plug-In Hybrid Passenger MinivanMSRP: $22,55932 mi away
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Faulty chips
Dissatisfied Pacifia hybrid ow, 01/06/2023
2022 Chrysler Pacifica Hybrid Limited 4dr Minivan (3.6L 6cyl gas/electric plug-in hybrid EVT)
8 of 10 people found this review helpful
We have a 2121 hybrid Pacifica. It was good until we had started having problems with the chips/ charging system. We were on our way home from vacation. About every 15 miles it would just die. We would have to pull over on side of road. Wait a few minutes and then the engine would restart. We would go about another 15-20 miles and it would do the same thing. Needless to say it took forever to get home and we were worried we would even make it! Then we attempted to make a service appointment (still under full warranty). First available appointment one month away! So we were without being able to use vehicle for one month. We got it in and supposedly they fixed the problem. Then 4 months later just in town driving it started doing same thing. Just totally die while driving the vehicle. Again would have to pull over on side of road and let it sit for a few minutes. Then it would restart. I called to make an appointment. Guess what? Another 4 weeks for first available appointment!!!!!! I asked them what are you doing to fix this problem?! They had NO solution! I asked what are we to do if on vacation and this happens again? They said take it nearest dealership….. great! on vacation and will it take them a full month to even look at it? So now we are scared to take this van very far at all. We will be getting rid of it as soon as we have finances to get rid of it and buy a RELIABLE minivan! Maybe Toyota or Honda. I do NOT recommend this vehicle and the service on dealerships (or lack of it) to anyone!
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Its A Chrysler for goodness sakes
NoMoChrysler, 07/07/2024
2023 Chrysler Pacifica Touring L 4dr Minivan (3.6L 6cyl 9A)
9 of 12 people found this review helpful
Unfortunately, I rented a Chrysler Pacifica summer of 2024. It was extremely hot. So, I figured the same entertainment cluster problems was due to heat. Bkank screen, no audio, no a/c control, dropped BT, unrecognized BT, etc..etc..etc. Other threads have people shutting off the car, pulling fuses, pulling battery cables, etc. For a 2023...no one should be experiencing massive system failures as described. y others. Chrysler shkuld be ashamed...but they dont care. Never did with all the poop.products that (may look good) but don't live up to the expectations (abd sticker price) of modern automobiles. No radio should be blanking off by current standards! I feel sorry for owners who are stuck with these lemons! I was stuck with a rental for 3 days and was frustrated from day 1.
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Connnnnneccccctivity, not so much.
Onda road, 05/16/2023
2023 Chrysler Pacifica Limited 4dr Minivan (3.6L 6cyl 9A)
7 of 9 people found this review helpful
This newish rental drives decently, front reasonably comfortable, 2nd row not so roomy. We are making a trip using phone navigation. Connectivity stinks. A cable movement starts errors. Blue tooth is not reliable, two phone hook up brings screen freeze ups that don't go away even when phones are disconnected. We changed cables ant the freeze ups continue. Navigating thru a large fast paced city becomes a nightmare.
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- Performance
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- Comfort
- Reliability
- Value