Skip to main content

Used 2023 Chrysler Pacifica Consumer Reviews

3.4 out of 5 stars
47 reviews

See Edmunds pricing data

Has Your Car's Value Changed?

Used car values are constantly changing. Edmunds lets you track your vehicle's value over time so you can decide when to sell or trade in.

Price history graph example
We have a limited number of reviews for the 2023 Pacifica, so we've included reviews for other years of the Pacifica since its last redesign.

Trending topics in reviews

Pros
Cons
5 out of 5 stars

Not bad for a van

JLD, 12/23/2024
2023 Chrysler Pacifica Touring L 4dr Minivan AWD (3.6L 6cyl 9A)
3 of 3 people found this review helpful

We purchased our 2023 Pacifica (not hybrid) in March of 2023. It rides smooth (considering our other car is a gladiator) and has a lot of room. We have the tech package which has a lot of cool things including a camera to see the baby with. It is a bit of a dog going from 0-60 but once you are going it goes well. We spin out the tires getting on the highway sometimes because it can't catch up, but again it is a van. Coming from a Grand Cherokee where all the torque was upfront it is just a bit different. It has been very reliable for us we have had zero mechanical issues in the almost 2 years of owning the car. The only annoying thing is sometimes it won't connect to my phone with the Bluetooth but not the end of the world. Ours is AWD and is a beast in the snow in central NY. Only downside is like any car with sensors they all stop working in the snow. The seats going into the ground is the best thing ever, lots of room! Overall we have had the car almost 2 years and have about 14k miles on the car with no real issues.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
Report Abuse

5 out of 5 stars

I waited to write my review until mileage at 4410.

Mary A Freihaut-Kaiser , 02/07/2023
2022 Chrysler Pacifica Touring L 4dr Minivan AWD (3.6L 6cyl 9A)
6 of 8 people found this review helpful

AWESOME! Few mini vans, SUVs, van, or sedans sport a 6 cylinder engine but the Pacific does so with style and quiet luxury. I opted for the black out package- that's right I built my vehicle, waited a few months and got the vehicle of my dreams- all black interior including black leather, black window tint and black rims & trims. I also opted for the stow & go and the rubber mat that covers the whole floor (kept our last van nice for over 20 years). Drives like a dream. Gliding over the road like it hovers above it. A winter ice storm was no match for this baby. Rain, snow, and the dark have not kept us home. The heated seats and steering wheel are a soothing treat to my fibromyalgia....I actually want to drive this vehicle. The remote start and doors make juggling our two large dogs and the rest of our circus manageable in one trip. I was able to purchase a warranty that would last longer than my loan. Plus it gets over 20 miles per gallon on every tank so far. Got it up to 27 mph on one tank. I waited to write this review until mileage at 4410 because I scheduled an oil change. I was so afraid I would be late. When I showed up Gary tells me I don't need one until between 7k/8k miles! So not only do I have to spend less of my life at the dealership, but they are HONEST! I LOVE THAT! They were very fair and great to deal with during the buying experience as well! I am driving exactly what we wanted and needed! Thank you Audobon Chrysler Henderson Kentucky!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
2023 Chrysler Pacifica for sale near you
Showing 3 of 31 listings
See all 31 listings

4 out of 5 stars

Tons of room for everyone and everything

Andy, 04/13/2022
2022 Chrysler Pacifica Touring L 4dr Minivan (3.6L 6cyl 9A)
11 of 17 people found this review helpful

The stow and go with multiple deep wells offers lots of hidden storage with the seats up and is cavernous with the seats down. Highway acceleration is surprisingly good, hitting the governor limit of 110 in a reasonable distance. The main downside is gas mileage, only very gentle driving can top 20 mpg, towing, fast or city traffic drops to around 15 mpg.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Value
4 out of 5 stars
Report Abuse

5 out of 5 stars

Max Value in a Mini Van Plug-in Hybrid!

Rev. Nick, 08/19/2023
2023 Chrysler Pacifica Hybrid Pinnacle 4dr Minivan (3.6L 6cyl gas/electric plug-in hybrid EVT)
5 of 7 people found this review helpful

So some people have had nothing good to say, but that is not me. Being in Texas I have enjoyed spending near $40.00 dollars a YEAR in gasoline and since a new law passed in Texas costing full EV cars $200.00 dollars a year to register the Plug-in Hybrid is exempt from such a fee. No other Hybrid has the space to haul people or things around in comfort it has all the bells & whistles you could want and owning one since 2019 it has served me well with little or no cost to repair, it did have a few recalls that the dealer took care to upgrade in a timely manner making it even better to own! there will always be nay-Sayers but not I as it is the best all around Mini van to drive in all weather, and yes we see snow in Texas just not more than a few days a year. I have changed out the tires with Run-Flat type to make it even better and got an adapter to use Tesla charging stations when on the road plus added a charger that I plug into the electric dryer plug in my utility room since my dryer is gas with a long enough cable to reach when I park it in my garage, at a much reduced price than adding a 220 Volt charger in my garage which has saved me a great deal of money to add extra stars to my review so I get a MAX value out of this Mini Van.Plus all the people who ask me about it and love the deep blue color with light tan interior.it is a head turner any where I go.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse

2 out of 5 stars

Too many issues for a new vehicle

vanfan, 12/03/2021
2022 Chrysler Pacifica Limited 4dr Minivan (3.6L 6cyl 9A)
45 of 78 people found this review helpful

There are some common issues with the Pacificas that Chrysler doesn't seem to want to fix. The transmissions are absolutely horrible. Hard shifts, jerking, failure to shift gears when needed, etc... These are known issues that Chrysler doesn't seem to be able to fix. A brand new Pacifica rides like a log truck sometimes. The engines appear to be very fragile. There are numerous reports of head gasket issues, camshaft issues, cylinder issues, etc... All of these are MAJOR issues that cost big money. Typically these issues start showing up around 50,000-70,000 miles. I have heard of way too many engine replacements on these vans and unfortunately many of them are out of warranty. The worst part about the Pacificas though has to be the Chrysler dealerships. They don't seem to be equipped to work on these vans at all. I am not sure where the breakdown is, but these vans are sitting for weeks and weeks at a time why the dealership tries to figure out what is going on. I don't think Chrysler has properly trained their technicians on how to diagnose and repair these vehicles. Bottom line, I would avoid these vans. While they look nice and could be an amazing product, right now they are just lipstick on a pig.

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
3 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
Report Abuse
3 out of 5 stars

Unashamedly Mediocre

bmrider71, 01/06/2024
2023 Chrysler Pacifica Touring L 4dr Minivan AWD (3.6L 6cyl 9A)
8 of 13 people found this review helpful

We bought this van (Touring L AWD trim) to accommodate our family of four plus an au pair for road trips and child-ferrying duties. We had written off the Honda Odyssey (I hate Hondas, irrationally, but there it is) and Toyota dealers were price gouging Siennas to ridiculous heights and had none in stock anyway). I had low expectations for the Pacifica, and they turned out to be justified! First, the good parts: 1. Cargo space is big and easy to configure with the "Stow N'Go" 2. I like the electric tailgate operation, as you can hit the button and have enough time to grab your bags and start moving before it starts closing 3. Our kids enjoy the second row captain's chairs 4. It isn't too terrible to drive. It steers and brakes predictably, is acceptably quiet underway, and the transmission shifting is no worse than many slushomatics I have driven, and even incorporates some engine braking on descents etc. The rest of the van kind of sucks. The most egregious of its offenses are the following: 1. The front seats are uncomfortable. Despite all their adjustments, both my wife and I are squirming with discomfort after about an hour of driving. We've owned a broad spectrum of cars whose comfort ranges from acceptable (e.g., my Tacoma, which has traversed the country a few times) to good (e.g., Mazda CX-9) to sublime (i.e., SAABs and Volvos, which are pretty much flying Jaccuzzis), and this Chrysler is by far the worst. For a road tripping machine, this is disappointing. 2. The electronic gizmos are intrusive and annoying, with crappy execution on things like the adaptive cruise control (jerky), blind spot warnings (too loud and startling), proximity parking alarms (scream when you're a mile from hitting something: you should wear ear plugs if you ever drive in a parking garage), and the automatic parking (a joke, really, both for parallel and perpendicular parking; even the salesman was nervous about it when I asked to try it out). 3. For multiple drivers, the memory settings are annoying in that they don't recognize or remember who was last operating the vehicle (the seat would adjust to my wife's settings every time I'd stop for gas, even though I had been driving and continued to drive and the doors hadn't been locked or anything). And the memory settings don't even adjust the side mirrors. The side doors only creep closed and open via electrics, so you can't get that satisfying sliding door slam. 4.The infotainment is clunky and flakey and only pairs with our phones without trouble about 60 percent of the time. And no USB ports for the third row? Why? 5. The stock Pirelli tires are crap and scary on anything remotely wet or slippery (dirt roads), despite the AWD. 6. The controls and interior feel flimsy. For example, the cowl over the rear view mirror attachment jiggles with every bump and feels like a plastic potato chip. The blinker stalk feels like a wet noodle. A mysterious loose bolt turned up in the Stow N' Go storage well. I could go on. Happy Meal toys have a better build quality. 7. Finally, the van looks like something a whale coughed up, a phenomenon that is not helped by flat gray paint (the only available color in our area within our budget). Plastic chrome? Yuck. In summary, we'll bite the bullet until we can function with a smaller car, and will trade it in as soon as possible for something that doesn't fill us with despair every time we look in the driveway.

Safety
3 out of 5 stars
Technology
2 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
1 out of 5 stars
Reliability
5 out of 5 stars
Value
3 out of 5 stars
Report Abuse
4 out of 5 stars

From young to old

Hook227, 04/18/2024
2022 Chrysler Pacifica Touring L 4dr Minivan (3.6L 6cyl 9A)
2 of 2 people found this review helpful

At being at the age of liking comfort over looks and this van has it all. Meets the needs of a family even when everyone is involved. Actually the more the merrier when it comes to this vehicle.

Safety
4 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
Report Abuse
5 out of 5 stars

Better than an SUV or pickup!

Rich Mercado Stamford Ct, 08/28/2023
2022 Chrysler Pacifica Limited 4dr Minivan (3.6L 6cyl 9A)
4 of 6 people found this review helpful

I love the looks, comfort, seats store below the floor, tons of room, handling(FWD), features,and the quality. Great for families, moving stuff, taking bicycles, camping and so much more. And I am single so no baby seats in back! Limited with the 20” tire S package is the nicest way to order!.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
Report Abuse
1 out of 5 stars

Don't buy it

Elm, 08/31/2023
2022 Chrysler Pacifica Hybrid Limited 4dr Minivan (3.6L 6cyl gas/electric plug-in hybrid EVT)
4 of 6 people found this review helpful

Charging system started to break after 7 months. Dealership has no idea how to fix it.

Report Abuse
2 out of 5 stars

Hated almost everything

CdaibR, 08/13/2023
2022 Chrysler Pacifica Touring Fleet 4dr Minivan AWD (3.6L 6cyl 9A)
6 of 11 people found this review helpful

Our rental car has 47K on it. There is a noise that erupts under the passenger side several times in a trip. The navigation using your smart phone is glitching all the time. My phone was not the main source for using Wyze but it kept doing weird things to my phone. I could not turn my Bluetooth off before it turned right back on. During this glitch my husband's phone could not work properly to get our route it also routinely chose a different sate to drive to then the one we selected. We got in a lot of fights saying each of use was poking it in wrong when the one entering it saw the address was correct only to give a wrong route. The back passenger sliding doors would not close unless the people up front poked the button or someone outside pressed the button. If you want to fold seats down or pull them up the seats in front of it must be shoved forward. The one chance I drove it, the brakes were impossible to get used to. There is a daily to use to put your car in park, drive, reverse.... what lunatic came up with this. I had to look 5 minutes in the dark for the shifter. We had to travel with our cat. He hates his carrier and wants to be on your lap. We learned from our own vehicles he is heavy enough to lower an electric window. It ticks me off to no end there are no window locks for the front passenger window. I had to stay on my guard with the window button. The drivers side window constantly fogged up from the air conditioner. There was no way to remove the humidity from the car. The window was nearly impossible to see out of on hot humid days. The first time I needed to drop the passenger window it went down. I wanted to put it up and when I pulled up to make it go up it went down further. A couple times it didn't move at all. The button placement to shut the back hatch has a stupid placement as well. There is nothing friendly about this vehicle. I can't wait to dump this frustrating piece of technological garbage off. One of my friends drove a Crysler several years ago. I hated that van the few times I rode in it. Next discovery is my husband thought it was a hybrid because the engine ran so rough when you sat still then engaged the engine. It is apparently not a hybrid and apparently just wants to die during idling. My husband hates the side mirrors. The blind spots on the van nearly got him in an accident. What is with the stupid alarms as well when a car returns in front of you but you get a little close and in bold on the screen it shows BRAKE followed by insane alarms. Nothing like scaring the crap out of the diver and the spouse.

Safety
2 out of 5 stars
Technology
1 out of 5 stars
Performance
3 out of 5 stars
Interior
2 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
Report Abuse
Items per page:
10