Used 2023 Chrysler Pacifica Consumer Reviews
Best vehicle ever
What an incredible van. Chrysler did everything right. Hybrid technology is super slick. No passenger has been able to feel the transmission shift! No one believes it’s a Chrysler! Love the ride. Not one single problem. Grandkids love the DVD player. Mileage is incredible. Interior is huge. I drop the third seats and put a huge crate in for my German Shepard. I love my van!
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17K mi so far --2/3 of which are electric
We use this as a daily commuter since we can plug in at work and at home, so we sometimes go for several months without having to buy gas. When we do take longer trips, the mpg are consistently 30+. Since most of our miles are electric, we haven't even used the gas motor enough to warrant a second oil change yet!
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- Hybrid Pinnacle Plug-In Hybrid Passenger MinivanMSRP: $40,99511 mi away
- Hybrid Limited Plug-In Hybrid Passenger MinivanMSRP: $35,00025 mi away
- Hybrid Touring L Plug-In Hybrid Passenger MinivanMSRP: $23,99824 mi away
So much stress
We bought this car last week and already my car put itself into park and refused to move. The brake locked and I couldn't shift gears and the steering wheel also locked up. It took two minutes and two times turning the vehicle off and on before I finally got it to turn on and be drivable. The stations change by themselves all of the time in the car. Android auto doesn't work very often. The different driver options dont work at all after setting it up. This car has 380 miles on it and it's already stalling and having this many issues. Honestly at this point I'm afraid to drive the car because I have my two small kids in the car with me whenever I'm driving and I won't risk their safety. And I'm not convinced this thing is safe.
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Love this car!
I’ve been a Pacifica owner since 2017 and driven it both in-town and annually between Maryland and Florida. Performance and reliability-wise it has been outstanding with no noticeable drop-off over the years. Due to its hybrid engine it has great acceleration and the handling is more car than minivan-like. I’ve owned minivans since the original VW Bus through the Ford Windstar and the Pacifica offers a totally different driving experience, while at the same time affording the cargo handling benefits of a minivan. My only complaints are that due to the hybrid engine the middle seats can’t be easily stowed in the floor (although they are said to be more comfortable than the regular Pacifica’s seats which can); the fact that full charging on standard 110v power takes a long time (ie, overnight); and, the headlights could be brighter.
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Unfortunately, I bought two of these brand new
I bought my wife the highest-end 2020 Chrysler Pacifica Hybrid. It has been in the shop nearly seven weeks out of about 130 weeks of ownership. Its transmission failed at 42,000 miles and the warranty is positively worthless. It has been in the shop where they have been trying to replace the transmission for the last 51 days, while we walk to school and the grocery store. We bought a new van to avoid this. Now I wish I had my wife’s 16 year old highlander back instead. In fairness, Chrysler did offer us $50 per day for ten days of car rental, but required us to rent from a place that charges $70 for the lowest value car per day… and 10 days of coverage is not covering 51 days without a car, much less the fact that it appears we will be without the car for another 51 days since the new transmission they replaced the other new one isn’t working either. If anyone at Chrysler cares about the reputation of this car, they should call me at 303-345-3508 and make this right. I’ve had enough and will be escalating significantly including volunteering as a lead plaintiff against Chrysler if I have to.
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