Used 2021 Chrysler Pacifica Consumer Reviews
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First year models are always buggy but…
Ronald, 05/22/2021
2021 Chrysler Pacifica Hybrid Limited 4dr Minivan (3.6L 6cyl gas/electric plug-in hybrid EVT)
48 of 53 people found this review helpful
Bought this in February. Never bought a brand new car before. Thought having a warranty was nice. Never thought I’d need it right away. Cruise control and adaptive cruise control went out before 2k miles. The touchscreen computer system has randomly rebooted mid-drive, while using the gps. This requires pulling over, turning the vehicle off, opening and closing the driver door before turning it back on, and then waiting for everything to boot up before touching anything. Also, the rear tail gate won’t close occasionally, so it has to be done manually. Took it back to the dealership today and they told me it’s being worked as a “Star Case” and they they won’t have a fix for any of this until Q3 ‘21. Not gonna lie… I immediately wanted a refund when he said that. I like the van for the most part, but once the battery charge is used up, the gas mileage isn’t great for a hybrid. They fact that the software is super glitchy and they allowed it to go to production this way is horseshit to say the least. Especially when this vehicle is made for families hauling kids around, this just isn’t acceptable. Who knows whatever else is going to happen before this “fix” shows up.
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Dog rated A+!
PacificaDog, 03/27/2022
2021 Chrysler Pacifica Touring L 4dr Minivan AWD (3.6L 6cyl 9A)
17 of 19 people found this review helpful
We have a 2018 FWD Pacifica and a 2021 AWD Pacfica. Love them both. Perfect for our two large dogs and their kennels. Bought 2021 after three years of excellent service from the '18 which had two episodes of warranty work, both successfully resolved. Decided to avoid hybrid model. Too many problems with those and Chrysler dealers still don't have enough technicians to service them. Moreover, the Hybrids don't have Sto 'n Go (and neither does the Pinnacle trim). Great road trip vehicles with comfortable quiet ride, adaptive cruise control, and decent power to navigate over the Rockies. The 2018 gets 30-31 mpg highway; 2021 gets 28-29, but it has AWD system. Subtract 7-8 mpg for city driving, but you can manage it with skillful starts and stops. Engine stop/start works fine (it can be deactivated each time you startup), but need to keep eye on charge of batteries, especially the smaller auxiliary one that can deplete the main battery, so it’s a good idea to have and use a battery tender if your Pacifica hasn't been driven for a while. Failing batteries is a common problem with many new cars these days, and when they get low they can throw all sorts of weird codes. AWD models sit about an inch higher. I do oil changes on both of our Pacificas. Oil filter is on top of engine, and I use one of those vacuum oil extractors that removes old oil through the dipstick, so no need to crawl under. The 2018 does not use any oil between changes, so I expect the same from '21. The best ownership experience goes to those who invest the time to read the owner's manual. Some complained about harsh transmission shifts, but I broke in both vehicles by driving them sensibly (slow starts and gradual stops) in the first 200 miles for the transmissions to "adapt." These are technically complicated machines than can be expensive to repair after the manufacturer's warranty expires, so I also have genuine Chrysler extended warranties for each one. Pros: Sto n' Go, comfortable and quiet, lots of great standard features, decent highway gas mileage, easy maintenance schedule. Cons: Can't manually navigate through gears on transmission, front 12-volt receptacle is on floor of center console down by feet (which is ok in my case because I use it for the dash cam, but others may find it irritating).
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2021 Chrysler Pacifica for sale near you
3 of 176 listings
- Hybrid Touring L Plug-In Hybrid Passenger MinivanMSRP: $20,12227 mi away
- Touring L Passenger MinivanMSRP: $25,17922 mi away
- Hybrid Touring L Plug-In Hybrid Passenger MinivanMSRP: $24,99128 mi away
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Stow and go seats sell this vehicle!
Newfie Mom, 04/19/2021
2021 Chrysler Pacifica Touring L 4dr Minivan AWD (3.6L 6cyl 9A)
21 of 24 people found this review helpful
We have very large dogs. We need lots of open floor space, easy entry, easy maintenance interior. We drove everything that could fold flat or nearly flat the 2nd and 3rd row seats. The Himalayan climb Into some of the vehicles when the seats are down is not reasonable or practical. Other vehicles leave big gaps when the seats are down.. The new power forward 2nd row seats that tilt are also not particularly useful to us. We really wanted all the technology and leather seats for the front with a clean, comfortable rear area with ceiling air. The Pacifica was the most logical choice. It handles well, is a comfortable ride, has every technology feature we would have gotten in a Volvo, Toyota, Benz or GMC and at a fraction of the price. The real rubber is going to hit the road when we see how the quality is over time. We keep our vehicles for up to 10 years. I have no doubt the resale won't hold up as well as some of our other vehicles based on what I saw for used pacifica's but I didn't pay as much up front either. We looked seriously at everything from the GMC Tahoe, Benz GLS, Volvo 90, Toyota 4Runner, Sequoia, Sienna and Highlander and Honda Odyssey. Stow and go seats are the number 1 selling feature. Floor lays low and flat with seats stowed. 3rd row can stay up and you still have a trunk. Tons of space. Leather heated power seats and steering wheel. Giant power moonroof. If it runs and the electronics hold up you can't beat it. Oh and 28 MPG. Fingers crossed it is the gem it should be. I might actually be able to survive the minivan stigma.
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Amazing Vehicle &Hybrid is the Best Tax Deduction
Pacifica Hybrid Family, 01/14/2021
2021 Chrysler Pacifica Hybrid Pinnacle 4dr Minivan (3.6L 6cyl gas/electric plug-in hybrid EVT)
41 of 50 people found this review helpful
We have about 500 miles on the 2021 Chrysler Pacifica Hybrid Pinnacle and love it! It looks great outside and the interior in the Pinnacle trim is incredible. My wife always said she would never drive a minivan but the Pacifica changed her mind. It is fully electric for 32-35 miles and then turns into a hybrid, so far we are still on the original tank of gas (with no need to fill up any time soon) after two weeks and 500 miles - you couldn't say that about many 7 passenger vehicles. It is not only efficient and interesting being electric but also very comfortable and nice to drive. In the Pinnacle trim level (top trim level) you get more features for a $52-53k msrp than you do in a $70-100k SUV, it has really high end leather, full glass roof, heated & cooled seats & heated steering wheel, rear screens that allow kids to play games with each other, adaptive cruise control, lane assist, parking assist (it can almost drive itself) and pretty much any other feature you could ask for. The only downside to the hybrid version is that you loose the stow and go seats, no rear heated seats, no vacuum and you can't get the larger wheel package. But being fully electric on most trips around town while being able to carry 7 people comfortably makes up for that. With young kids it is so much more practical and easier to get in and out of than a three row SUV. In addition to being a great vehicle for anyone with young kids, it is also a 6,000 pound GVWR so it qualifies for the current 100% bonus depreciation or section 179 depreciation plus being all electric it also qualifies for the $7,500 federal income tax credit. If you use it in your business and can make use of the full $7,500 tax credit it ends up being the greatest bargain on four wheels with a third row of seats on the planet! We needed to buy a new car prior to the end of 2020 to get bonus depreciation and almost ended up buying a Mercedes GLS or Cadillac Escalade ESV, both very nice SUVs but the Pacifica Hybrid Pinnacle is so nice when we found one in the color we wanted on December 31st the Pacifica won over very nice SUVs that cost a lot more.
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If you can charge it overnight, just get it
Lawrence GA, 04/22/2021
2021 Chrysler Pacifica Hybrid Touring 4dr Minivan (3.6L 6cyl gas/electric plug-in hybrid EVT)
13 of 15 people found this review helpful
We have ~1000 miles on our Pacifica Hybrid and are really happy that we bought it. The combination of space, fuel efficiency, and safety features are tough to beat. We were looking to buy a car with more space than our old hatchback but really wanted to avoid a big, gas guzzling SUV. The Pacifica Hybrid is perfect since we can plug it in every night so our daily errands are almost completely gas free, but no range anxiety when we need to go on a longer trip. All the standard safety features were a pleasant surprise. Most minivans are going to be used to haul people around, which can get distracting when there are 3 conversations happening in the back, so the blind spot monitoring, collision avoidance, are essential. And they are implemented well and are not too intrusive. Everyone has their own taste but we have found that we really like the styling. It is a minivan after all, an it is easy for them to either look very boxy and dull, or try so hard to avoid looking like a boring minivan that they just look weird. The Pacifica avoids both of these traps. Our complaints so far are mostly minor. The interior is ok. We bought the lowest trim that comes with black cloth, which feels like it will absorb crumbs and pet hair and be hard to vacuum. I guess this may be Chrysler's way of trying to bump customers into the nicer trim, but still a bit of a letdown. Of course there is tons of space and lots of thoughtful features (eg grocery bag hooks in the trunk area). However, we were expecting a few more cubbies and cupholders, especially in the rear seats, although I guess this means less places for the kids to hide half-eaten snacks. We've owned other hybrids and an electric car, and the dashboard on the Pacifica is not as well done as competitors'. On the Pacifica it is hard to easily see what the hybrid is doing. But these are all minor complaints, especially when we are driving around getting 55+ mpg in a whisper quiet cabin. We can't wait for summer vacation season to start.