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Used 2018 Chrysler Pacifica Consumer Reviews

3.7 out of 5 stars
76 reviews

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5 out of 5 stars

New Chrysler Pacifica

Kathy K, 12/07/2019
2018 Chrysler Pacifica L 4dr Minivan (3.6L 6cyl 9A)
2 of 2 people found this review helpful

Purchased this 2018 Chrysler Pacifica because I have an older dog that cannot get into a SUV. I really wanted a SUV, but after the first time I drove this vehicle, I new this was the vehicle for me. It is standard model and has comfortable seats, backup camera, blind spot warning in the side mirrors. The price was reasonable and I couldn't be happier.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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3 out of 5 stars

battery dies after 15 month

joseph, 07/31/2019
2018 Chrysler Pacifica Touring Plus 4dr Minivan (3.6L 6cyl 9A)
2 of 2 people found this review helpful

the car comes with 2 batteries the auxillary battery died after 15 month and the car cant start have to jump start it i went to dealership they said that the battery is on backorder because its a very common problem so im waiting more then 2 weeks already

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1 out of 5 stars

In shop more than my garage

scanman0000, 06/19/2020
2018 Chrysler Pacifica Touring L Plus 4dr Minivan (3.6L 6cyl 9A)
3 of 4 people found this review helpful

Zero stars on this van. Beautiful blue van loaded. bought new in 2018. Rear carpet replaced 5 times because when you put stow and go seats down it mashes the carpet down. The next year it overheated and they replaced the fans. Then the back hatch wouldn't close with button. Horrible smell coming from defroster. Several dealers said they couldn't smell it. Finally took to clay cooley dodge in Irving Texas. 3 mechanics smelled the stench. They called me said they did pressure test and other test but couldn't tell what was causing the smell. Said Chrysler would not pay to take out dashboard to determine problem. Said it would cost me 1500.00. Mechanics did great job Chrysler corporation is crap. Car still stinks when you apply heat to defroster. and I still have to pay finance company. Been in shop 15 times since I bought it. 22745 miles on 2 year old van. Drove rent van more than my own

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

Love the car

Mariah, 01/16/2019
2018 Chrysler Pacifica L 4dr Minivan (3.6L 6cyl 9A)
3 of 4 people found this review helpful

The stow n go seats are amazing and super easy to put in and out. On road trips you can fit a twin size mattress in the back when all the seats are down and sleep in the car very comfortably.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
5 out of 5 stars
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1 out of 5 stars

WORST MINIVAN EVER!!!!!!

Lee, 01/12/2019
2018 Chrysler Pacifica Touring L 4dr Minivan (3.6L 6cyl 9A)
16 of 31 people found this review helpful

This is my 6th Chrysler minivan lease and I've always loved my Town and Country vans. Chrysler changed to the Pacifica and ruined the entire van. I will never lease this again and I'm so upset I have another 2 and a half years left with this one. Shifting gears is a joke the whole car jolts back and forth, you have to make sure you keep your foot on the break when in between gear changes for a K turn or you're rolling back and forth and can hit something. My van is not even 9 months old and we've had 2 recalls already. When I get gas the attendant will hand me a receipt for like $28 say its full but the gas light says it's 3/4 full so he tries again and nope, can't put any more gas in it... so something isn't working there. My husband then took it to try to fill it and the gas spit out at him. My daughter is going to be able to drive in 6 weeks and now I'm worried about her with the gas situation. Speaking of the gas, for a short mom forget it don't get this car!!!! when you adjust your seat you can't see the gas tank gauge so once it goes below half a tank you can't see it! I never know I'm low on gas until my gas light goes on! During every day driving you need to lean forward every time you get in the car to check how much gas you have. The newly designed controls are one of the worst features also. The gear shift is now like a radio knob... right NEXT to the radio knob... and right NEXT to the temperature knob!!!! So you have to take your eyes off the road to turn any knob or just fish around blindly until you get to the right knob. Your brain never actually adjusts to know where things are without looking because they're all the same!! The screens and controls are also very confusing and require a lot of touches so you really can't adjust while driving, you need to make all adjustments before you pull away unless someone else is in the passenger seat. The charging ports are so far under the dashboard you have to take your seatbelt off and practically lay on the floor to plug one in. We have to leave cords in there permanently because forget plugging in while driving or even as a passenger. The new "CarPlay" feature NEVER works right!! There have been times I've been on a long trip alone or with just one of my kids and I'm using the GPS through CarPlay and it just turns off and on over and over again every 2 minutes, the whole ride. This was dangerous and scary. I've missed exits and gotten lost several times because of this. A few times I had to have my daughter lean up and keep pressing the button every minute when it turned off because I was on a drive that I had no idea where I was going. Ok auto start is supposed to be a luxury right? So when it's cold you can start the car from your house so you can go into a warm car... well the heat won't work with auto start! The fan will blow but because the engine isn't on, it's cool air coming out, not the heat!!!! So you waste your gas and get into a cold car?!?! Oh and speaking of the engine.. this new feature to save gas that the engine turns off EVERY TIME YOU COME TO A STOP.... what the hell who wants that????? Seriously the most annoying of all the new "features" Yes, you can over ride it.... EVERY SINGLE TIME YOU GET IN THE CAR YOU HAVE TO OVER RIDE IT. I'm sorry, I have loved my Chrylers for probably 15 years now and I can't believe how much I hate this minivan and I can't wait to get out of this lease. DO NOT LEASE OR BUY THIS VAN!!!!!!

Safety
3 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
1 out of 5 stars
Comfort
1 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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