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Used 2018 Chrysler Pacifica Consumer Reviews

3.7 out of 5 stars
74 reviews
5...

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Pros
Cons
2 out of 5 stars

Recalls and repairs

Loved my Town and Country, 10/20/2019
2018 Chrysler Pacifica Touring L 4dr Minivan (3.6L 6cyl 9A)
6 of 6 people found this review helpful

I bought a 2018 Pacifica to replace my 2013 Town and country. Pacifica has been a disappointment. Three recalls since I purchased it. Cheap plastic parts easily damaged. The worst has been battery drain overnight. Body shop had to jump it three times in the 7 days they had the car. Got it home and have to jump it if it sits overnight. Dealer gets one more shot at diagnosing and fixing the problem (whatever it is). Oh yeah, it's got 38000 miles on it so no warranty.

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1 out of 5 stars

STALLING

DAVE STEWART, 12/06/2017
updated 06/15/2020
2018 Chrysler Pacifica Touring Plus 4dr Minivan (3.6L 6cyl 9A)
42 of 52 people found this review helpful

it has a stalling problem has stopped dead on roadway while driving

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4 out of 5 stars

Glitchy, transmission issues, broke down at 14k

Cheri van b, 09/26/2018
2018 Chrysler Pacifica Touring Plus 4dr Minivan (3.6L 6cyl 9A)
13 of 15 people found this review helpful

computer glitches, check engine light came on after 14k miles and it stopped shifting, clicking noise when climbing hills, burning smell when running, hard shifting into lower gears. Its too late to change this decision so I have to take my lumps and hope the dealership will fix issues as they come up. Unfortunately, they do everything they can to not address your concerns.....

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
3 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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3 out of 5 stars

Engine Stop/Start

Bob Gelinas, 03/14/2018
updated 10/31/2018
2018 Chrysler Pacifica Limited 4dr Minivan (3.6L 6cyl 9A)
20 of 24 people found this review helpful

There appears to be some problem with the engine stop/start. Getting engine stop/start not active due to battery charging. Having to dive longet distances before battery charges. (note the ESS battery is separate from the normal car battery). Dealer replaced the battery after much difficulty obtaining one (seems Chrysler has a significant back order on the batteries). Problem still exists.

Performance
3 out of 5 stars
Reliability
5 out of 5 stars
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5 out of 5 stars

Perfect for my needs

Smuntha, 04/05/2018
2018 Chrysler Pacifica Touring L 4dr Minivan (3.6L 6cyl 9A)
11 of 13 people found this review helpful

This car has the features that satisfies all our needs. Only glitch i think the auto stop feature should be off by default and should be part of Uconnect settings.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
5 out of 5 stars
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