Skip to main content

Used 2018 Chrysler Pacifica Consumer Reviews

3.7 out of 5 stars
75 reviews

See Edmunds pricing data

Has Your Car's Value Changed?

Used car values are constantly changing. Edmunds lets you track your vehicle's value over time so you can decide when to sell or trade in.

Price history graph example

Trending topics in reviews

Pros
Cons
3 out of 5 stars

Love it hate it- 2019 Pacifica L

LauraJ, 01/28/2019
2018 Chrysler Pacifica L 4dr Minivan (3.6L 6cyl 9A)
18 of 19 people found this review helpful

Love the beauty, comfort, and feel of the van. Perfect floor plan and seating arrangement. Hate the transmissions rough shifting in the lower gears. Driving around town can be a not so smooth ride while the gears figure out what to do!! Have been to dealership many times to find out from the master mechanic that this is how the ZF 9 speed transmission behaves. Waiting for a software update to smooth the slower speed shifting-then it will be the best vehicle ever. Until then....

Safety
5 out of 5 stars
Performance
3 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse

4 out of 5 stars

Delivered new with defective Park Assist

Dave S., 05/14/2018
2018 Chrysler Pacifica Limited 4dr Minivan (3.6L 6cyl 9A)
25 of 27 people found this review helpful

After looking at the Honda, Toyota, Kia and Chrysler minivan offerings we decided on the Chrysler Pacifica Limited mostly because of the technology advantage this minivan has. The snow and go seating was a really important feature for us. I had sworn off Chrysler products after buying a new Jeep Grand Cherokee in 2002 that was delivered with at least 4 serious defects and the car was constantly in the shop for multiple days at a time. Unfortunately the Pacifica was delivered with the front park assist sensors not working and a message on the dash saying the system needs service. I really hope they have improved their reliability and that this is just a rare exception. Other than that we love the vehicle so far.

Safety
4 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
5 out of 5 stars
Report Abuse
2018 Chrysler Pacifica for sale near you
3 of 45 listings
See all 45 listings

4 out of 5 stars

Switched from a Honda Odyssey to Pacifica and back

Stanton, 12/13/2018
updated 12/16/2019
2018 Chrysler Pacifica Touring Plus 4dr Minivan (3.6L 6cyl 9A)
37 of 41 people found this review helpful

UPDATE: We drove the Pacifica for over a year and enjoyed it. It is a really good van option but in the end we really missed the standard features that Honda provides and the Odyssey was more substantial feeling over time. We just switched back to a new Odyssey and while there are some things that Chrysler is doing right on the Pacifica, they still need to work on creature comforts that Honda has nailed on the Odyssey. Also, fit and finishes need to be improved to truly compete with Honda. Original: Our family of six has had 2 Honda Odysseys, 2006 EX-L and 2012 EX-L, since we first needed a van so I was a little hesitant with trying out Chrysler but since they are the originator of the minivan I thought we'd try them out. I'm glad that we did so far. We've only had the Pacifica for a couple of months but love it so far. We've made a couple of trips in it and used for a daily driving...my wife is still amazed at the quality of the ride and performance this van provides. I enjoy driving it around, as well. Both of our Odysseys had suspension issues starting at 80k miles so we've yet to get anywhere close to that mileage (less than 2000 miles currently) but it already drives much smoother than both of those vans ever did. The legroom in the middle row seats is a little less than the Honda but the stow-n-go feature honestly makes up for it. Also, the middle row seats can fold forward while a toddler or infant seat is still fastened in which allows for 3rd row seat access without having to walk between the middle row seats. The rear cargo space is larger than the Honda and the seats sit a little further away from the rear door which is comforting considering two of my most favorite people in the world sit back there. The 3.6L engine offers quite a bit of thrust, as well, so if you are trying to get around traffic or just need to pass someone the power is readily available.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
Report Abuse

5 out of 5 stars

Kids are proud of this minvan!!!

Dad, 05/13/2018
2018 Chrysler Pacifica Touring L Plus 4dr Minivan (3.6L 6cyl 9A)
15 of 16 people found this review helpful

We bought the S-package with 20" wheels more because this car had the best price - but everyone is commenting on the appearance of this vehicle and the kids are actually proud to show this car to their friends. For us adults, it drives great and is super quiet. Our gas mileage is better than the EPA average of 22.5.

Report Abuse

1 out of 5 stars

Has been in for repair more than I've driven it

je regrete, 05/30/2018
2018 Chrysler Pacifica Touring Plus 4dr Minivan (3.6L 6cyl 9A)
50 of 57 people found this review helpful

Love the comfort, convenience, hate the fact that I'm driving a rental car because I have a list of about 10 things that have gone wrong within the first 1000 miles and it's spent more than 2 weeks in the repair shop so far.

Performance
1 out of 5 stars
Comfort
5 out of 5 stars
Value
2 out of 5 stars
Report Abuse
Items per page:
5