Used 2018 Chrysler Pacifica Consumer Reviews
Used Pacifica for sale
See Edmunds pricing data
Has Your Car's Value Changed?
Used car values are constantly changing. Edmunds lets you track your vehicle's value over time so you can decide when to sell or trade in.
I was rear ended and totaled
Joyce, 10/11/2018
2018 Chrysler Pacifica Touring L 4dr Minivan (3.6L 6cyl 9A)
14 of 14 people found this review helpful
This vehicle is a delight to drive. But the safety features on this van are incredible. We were rear ended on an interstate hwy. the Pacifica was totaled...but we walked away safe and sound. No one could believe we were not seriously injured after seeing the van's condition. I trust this vehicle and I'm getting a 2019 as soon as I can!
- Safety
- Technology
- Interior
- Comfort
- Reliability
- Value
Horrible Car! Electronics Failed, Safety Hazard
Rose Marie C, 03/12/2018
2018 Chrysler Pacifica Limited 4dr Minivan (3.6L 6cyl 9A)
138 of 153 people found this review helpful
I have had this car since late August and have had electrical problems with it from the first week. The electronics system went dead twice while I drove the car on a long distance trip. A few days later, the side door failed to open and close electronically AND the car issued an engine malfunction message on the radio screen. The Adapitve Cruise Control/Forward Cruise Control has also failed several times. Brought the car back to the dealer over 20 times to repair these problems. These are safety problems and should have been repaired immediately. In addition, Chrysler has falsely advertised that this car has wifi capability. It doesn't. I was able to connect a hotspot in the car for a month and then without notifying me, the hotspot was cancelled BUT I was still charged by AT&T. I've contacted Chrysler about all of these problems and was transferred to 3 different case managers who simply tried to get me to sign a release in exchange for one month's payment of my lease. I asked to return this car so many times and each time was stonewalled. I have wasted so much time driving back and forth to the dealership to get this car repaired and the problems continue. Buyers BEWARE!!!
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
2018 Chrysler Pacifica for sale near you
3 of 46 listings
- LX Passenger MinivanMSRP: $11,000In-stock online
- Touring L Plus Passenger MinivanMSRP: $15,998In-stock online
- Touring L Passenger MinivanMSRP: $18,89580 mi away
See all 46 listings
Very poor electronics & Finish, No gear control
Mixed Feelings, 05/18/2018
2018 Chrysler Pacifica Limited 4dr Minivan (3.6L 6cyl 9A)
37 of 40 people found this review helpful
Computer get hanged and reset, again ..again .. again.. when it happens - no navigation, no radio, no warning... no solution. Finish quality issues: Loudspeakers buzzing (more so on the rear - service found poor installation problems). Rear door starts acting up (after one closes them .. a few seconds later they open by themselves). Navigation system, lightyears behind anything you can put on your cellphone. The Biggest handling complain ==> Gear only support D & L - any steep climb / steep slope down, the lack of control on the gear range (like any other minivan, SUV etc) you either press the breaks way too much , or car hunts for gears all the time. I was surprised how concerned I was and non relaxed on down slopes in Sequoia and Yosemite. This is by no mean my first trip, but this is the worst experience compared to other cars I drove there. On the positive :: Amazingly good seats for driver and passenger, Best in class seats for the kids in the back. Tested the competition.. the kids wont hear about the others.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Four years into ownership
Bob K, 10/04/2018
updated 04/15/2022
2018 Chrysler Pacifica Touring L 4dr Minivan (3.6L 6cyl 9A)
12 of 12 people found this review helpful
Rented a Caravan for a two couple trip. Wife really liked it but it was very basic. Looked at all minivans, drove Honda and Pacifica. Pacifica won due to ease of interior reconfiguration. Not perfect but for our use, much preferred. Found a dealer willing to offer a great price on the Touring L and was much impressed during the 65 mile trip home. Will get comparable mpg as our Sable. At our age this will get 7000 miles per year and will last at least 15 years or more IF the dependability holds up. Chrysler’s seem to very good or awful. We are hoping for very good! We are passed the kid stage but Mom in Law will enjoy watching movies during our trips. If someone is looking for a minivan, this one deserves a look. Follow up comments... Outstanding on a road trip. Quiet, the movie system worked great for middle seat passengers, highway miles were 28 plus. Very comfortable with lots of power when needed. We remain both impressed and satisfied with this purchase. If there is a complaint, it would be with Chrysler not using US made tires...Hard to understand that decision.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
3 month check up
Bill, 10/02/2018
2018 Chrysler Pacifica Touring Plus 4dr Minivan (3.6L 6cyl 9A)
18 of 19 people found this review helpful
I would like to say that this car like any on the market is not perfect. Though I rate it at 5 stars it simply means that I am satisfied with the car's performance in each category and not that it exceeds all others. Yes the Stow and Go seating is great and one of the main reasons that I purchased the vehicle. I have not had any issues requiring service beyond the initial purchase. I Like others feel the 9 speed transmission could use some refining to be as smooth as older automatic configurations and I would like the option of greater downshift control. What sold me on the car in the first place was the greater amount of options available for a car with cloth seats. Still there were options that I would have liked to have had, like the adaptive cruise control, but were excluded because of my preference. (Due to the Florida sun my personal first requirement is cloth seats.) The greatest detraction of the Pacifica was the ESS, the engine stops when you stop at a light. (I will gladly pay the hundred dollar plus price for the electronic module that disables this feature once it is developed for this model.) I have owned other mini vans of different manufactures and did compare them again before I purchased the Pacifica. I will admit that the Pacifica was not the first van I looked at but it did merit becoming my first choice. I have also driven some competing manufacturers vans since I acquired this one and the experiences have confirmed that the Pacifica was the right choice. I believe the U Connect system is the best electronic package of the three manufactures and I am pleased with the car as a whole. It has proven to be both comfortable and reliable meeting my expectations. Yes I recommend this van and would buy it again.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value