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Used 2018 Chrysler Pacifica Consumer Reviews

3.7 out of 5 stars
76 reviews

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5 out of 5 stars

Great Van.

MrBee, 11/03/2018
updated 11/07/2022
2018 Chrysler Pacifica Touring Plus 4dr Minivan (3.6L 6cyl 9A)
5 of 9 people found this review helpful

The Chrysler Pacifica van Ride, Comfort, Acceleration are very good. The Pacifica is two years old and the van still runs like new.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

Awesome enjoyment

Michael, 04/27/2018
2018 Chrysler Pacifica Touring L Plus 4dr Minivan (3.6L 6cyl 9A)
4 of 7 people found this review helpful

Get the advanced safety tech package. Ter versatility of the flolding seats lets you use thsi van in so many ways. It like having a truck , a van and a car al in one . Yo will oove it. I certainly do!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
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3 out of 5 stars

Awkward for short people

Christine R, 04/13/2018
2018 Chrysler Pacifica Touring L 4dr Minivan (3.6L 6cyl 9A)
12 of 25 people found this review helpful

The seat position could never be adjusted properly for me to see the side mirrors. I bought it for the blind spot monitor, but I had to turn my head a full 90 degrees to see the mirrors which was unacceptable. The HID headlights were frankly unsafe. Although they were bright, the distinct dark-light boundary and limited forward projection made me feel extremely uncomfortable driving at any speed since I always felt I was "overdriving" my visibility. Both of those reasons led me to return the car within a week from buying it. I could not get used to it and took a big financial loss because the car was just awkward and unsafe for me. One of the features that had not been pointed out by the salesman (and had I noticed it I would never, ever have bought it) was the fuel and emissions saving feature during which the car shuts off when idling at a light for more than a second. It starts back up when you take your foot off the brake. This feature could be turned off by a button however it's "on" position was the default and you had to do push the button every time you started the car if you wanted to inactivate it. For someone who has always driven old beat up cars, having a car turn off at a light while idling triggered significant anxiety. I would never have considered the vehicle had this happened while test driving it.

Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
Value
3 out of 5 stars
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5 out of 5 stars

Love love love it!

Granny van, 02/03/2019
2018 Chrysler Pacifica LX 4dr Minivan (3.6L 6cyl 9A)
2 of 3 people found this review helpful

I bought this used from a fleet with 16,000 miles on the odometer. Ive put on another 1000 miles and have nothing bad to say about this van. It looks great, drives great and I cant wait for vacation road trips!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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2 out of 5 stars

Don't let the looks suck you in

Marty, 10/29/2020
2018 Chrysler Pacifica LX 4dr Minivan (3.6L 6cyl 9A)
2 of 3 people found this review helpful

Van looks good and seems to be on the leading edge of technology. We have the S package that provides blacked out trim, signature leather seats, and black carpet. But all of that is a disguise to the problems you will encounter. Van has been in the shop more times in the last year than our Nissan Quest was in the entire 10 years we owned it. Electrical/Electronics problems, power doors will open after successfully shutting, power doors will just stop and re-open for no reason. Stow away latches broke on first use. Transmission is horrible, been to dealership 3 times for that and they say that all checks out. Even admitted that they sometimes will shift hard or weird. My 90 Mustang with a shift kit and gears didn't shift this hard. Now the latest round is the Auto Start/Stop service unavailable and hood corrosion. The start/stop was due to some auxiliary battery failure. Chrysler is aware of the corrosion on the hoods but requires you to go to a dealership that has a collision/body shop. So the one 5 minutes from my house cannot perform the service. I have also noticed that the climate control sometimes doesn't blow air correctly. Meaning it will be blowing on medium fan speed on A/C even though you adjusted temp so it would slow down. Navigation system is a waste of money. It will tell you its going to take 3 times longer than it really will and will take you a route that is insane. Thank goodness we are leasing and have less than a year left.

Safety
3 out of 5 stars
Technology
4 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
Reliability
2 out of 5 stars
Value
3 out of 5 stars
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