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Used 2020 Chevrolet Suburban Consumer Reviews

4.1 out of 5 stars
33 reviews

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We have a limited number of reviews for the 2020 Suburban, so we've included reviews for other years of the Suburban since its last redesign.

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2 out of 5 stars

2018 suburban waste of money

Jillian S, 05/20/2019
2018 Chevrolet Suburban LT 4dr SUV (5.3L 8cyl 6A)
17 of 20 people found this review helpful

Leased this car less then a year ago put down 12k because I planned on purchasing at the end of my lease, but now I will not be doing that and will be filing a formal complaint with chevy. After a month of leasing my AC went out in June! My car was in for repair for two months for this! And I have two little babies and I was given a tiny Chevy to drive in the meantime which was horrible. Then the window seal on the drive door broke, once again car was in for two weeks while they ordered the part. Next, passenger visor broke just from opening it, once again in for repair. Now today the driver visor broke! I don’t know what is going on with this suv but this is just so upsetting. Also my back up camera lines always disappear and Chevy says because they can’t recreate the problem they can’t fix it. This is a 65k vehicle and leased less then a year and already more problems then I have ever had with another vehicle over a 10 year period.

Safety
5 out of 5 stars
Technology
1 out of 5 stars
Performance
5 out of 5 stars
Interior
1 out of 5 stars
Comfort
4 out of 5 stars
Reliability
2 out of 5 stars
Value
2 out of 5 stars
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5 out of 5 stars

2018 Premier is my 4th Suburban!

Bill M, 08/09/2018
updated 02/13/2025
2018 Chevrolet Suburban Premier 4dr SUV 4WD (5.3L 8cyl 6A)
11 of 13 people found this review helpful

This vehicle is built to travel, haul, work, and move more than your average sized group of people. It is incredible on the highway as well as in town. Yes, if you are accustomed to a small vehicle, you will initially have a hard time parking and working your way through traffic. Once you get accustomed to your Suburban's size, you will love all the extras the greater capacity affords you. Being one of the largest consumer vehicles on the road, fuel economy is not great, but the trade off is well worth it. Comfort when traveling cannot be beat. Plenty of room and entertainment for everyone on board. The seating is firm and comfortable. You feel safe in a Suburban due to the vehicle size and the fact that you are not looking up to every vehicle you pass. All of my Suburbans have been super reliable. Very few mechanical issues...and I have driven all of them over 150,000 miles. If you are towing, the Suburban is for you. While a diesel 3/4 ton truck may do a better job for extra heavy loads, most boats, etc will be right at home behind your Suburban. Update 2/12/24 139,000 miles: as with any machine some components fail overtime. Unfortunately, we just had to replace the transmission at 130,000 miles. This particular model has a few more rattles and other signs of aging than my previous Suburban lower build quality ? I’m not sure. Will I buy another Suburban in the future? Yes.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

Denali XL without the price tag!

Chris R, 02/01/2019
2019 Chevrolet Suburban Premier 4dr SUV 4WD (5.3L 8cyl 6A)
10 of 12 people found this review helpful

We recently purchased a 19' Suburban Premier Plus with the 6.2L V8. It's unbelievable! It's by far the most comfortable vehicle we've owned and is very nimble for it's size. If you are looking at a Denali XL or Escalade, look here first. It's the same vehicle with the same options for much less. Thank you Chevy for looking out for the middle class!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Awesome vehicle!!!!

Jenny, 08/29/2019
updated 08/31/2020
2019 Chevrolet Suburban LT 4dr SUV 4WD (5.3L 8cyl 6A)
6 of 7 people found this review helpful

Why didn’t I buy one sooner?! Love this massive vehicle, lots of power, leg room, no complaining kids, storage is insane and not to mention it is a beauty! Update*Its been a year and I still love it the same. No issues at all, would purchase all over again!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Once you go Suburban you'll never go back

Dave Emery, 07/27/2018
2018 Chevrolet Suburban LT 4dr SUV (5.3L 8cyl 6A)
5 of 6 people found this review helpful

Loved my 2017 so much we got a 2018. 7 people and their luggage on a five-hour trip to the beach and nobody complained. Dual DVD players was a hit.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
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