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Used 2012 Chevrolet Suburban Consumer Reviews

4.4 out of 5 stars
38 reviews

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We have a limited number of reviews for the 2012 Suburban, so we've included reviews for other years of the Suburban since its last redesign.

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Pros
Cons
4.38 out of 5 stars

Shuddering Suburban

David DNO, 09/08/2009
2009 Chevrolet Suburban LTZ 1500 4dr SUV 4WD (5.3L 8cyl 6A)
19 of 21 people found this review helpful

My 2009 Suburban is spacious, elegant and well built. The cabin is very quiet at any speed, and the handling for such a large vehicle is impressive. I have a large family and the Suburban is the only "Car" that suits my needs. The Suburban has the ability to cut down to 4 cylinders on flat or down hill surfaces to improve fuel economy. The down side to this feature, which is standard on ALL models, is the unfortunate tendency to "shudder". The truck will "buck" during a coast. Sometimes accompanied by a distinct clattering from the engine compartment. Additionally, when accelerating up hill, the truck will lumber, failing to accelerate, as the engine screams to answer the command.

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3 out of 5 stars

$60,000 Suburban with cracked dash

Ollie striby, 04/03/2017
2012 Chevrolet Suburban LT 1500 4dr SUV (5.3L 8cyl 6A)
8 of 8 people found this review helpful

I bought this SUV new in 2013 even though it was a 2012 for $60,000. I got a standard 3 year warranty from the dealership, Bob Steele Chevolet. Within a few months of warranty expiring my dash cracked in 2 places. Over the instrument panel and most seriously beside my airbag. Chevrolet company just said it was not a safety issue and could help cause I was out of warranty. NO WONDER THEY ONLY OFFER A 3 YEAR WARRANTY! The dealership tried to be sympathetic and said they would see what they could do but it wasn't their problem, they had MANY customers with the same problem! I find it hard to believe that THOUSANDS of buyers with the same problem can be wrong. There is even a Facebook page for Chevrolet Boken Dashes! Don't think because you pay a great deal of money for a SUV its going to be better than the cheaper one, or the company will treat you better. My family has always owned chevys, now because of their indifference to customers and REAL problems with their vehicles, my future cars will be imports! Don't buy ANY Chevrolet without checking online about defects they refuse to fix or even recognize. This is a problem with many models over many years! Sad when a company puts money over safety!

Safety
1 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
1 out of 5 stars
Comfort
4 out of 5 stars
Reliability
3 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

Almost Perfect Tow Vehicle

TJ in CT, 04/15/2009
2009 Chevrolet Suburban LS 2500 4dr SUV 4WD (6.0L 8cyl 6A)
7 of 7 people found this review helpful

Traded my 2004 3/4 Ton in. The new hitch Platform is appx. 3" higher than the old one, so the trailer tongue and hitch needed to be adjusted. The engine Combo with the 6 speed Transmisson pulls my 24' 10'tall Wells Cargo trailer very well. Weight 3000 lbs empty and 8500 lbs with my Pierce or Bentley loaded. 2400 miles so far and 350 towing. In Tow Mode with a full load the transmission will down shift to hold the load back when needed. It shifted down to 2nd gear at 35mph. The tach popped to 4500rpm. but did in fact help slow the vehicle. I achieved 9.0MPG towing on highways and back roads on pretty agressive hills and valleys. w/o trailer I got 20 MPG on pure highway driving.

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4.88 out of 5 stars

Fun to drive & safe!

tom, 12/02/2010
2010 Chevrolet Suburban LTZ 1500 4dr SUV 4WD (5.3L 8cyl 6A)
11 of 12 people found this review helpful

We are very happy with our new Suburban LTZ. We were able to get one of the last 2010 models. So far, everything is great. Impressed with the NAV, particularly compared to our Acura MDX. OnStar is also impressive, but a bit expensive once the free trial is up. Very smooth ride, quiet, and a great sound system. Sufficient power and the cylinder management really seems to help with gas mileage. It is a big car, so it takes time to get used to the braking. We now have plenty of room for the kids and dog.

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5 out of 5 stars

Great family hauler

jeff ecker, 10/17/2018
updated 10/25/2021
2010 Chevrolet Suburban LTZ 1500 4dr SUV 4WD (5.3L 8cyl 6A)
9 of 10 people found this review helpful

With four kids and doing a lot of winter traveling in New England this Suburban was perfect. Holds all of our gear, feels safe on the road and no vehicle is better driving on the highway with a car full. Mechanically solid. Electronics leave a bit to be desired. Little things like cruise control and rear window wiper stopped working for no known reason. Brakes have to be replaced more often than normal and the front suspension has had to be rebuilt. But it's a heave vehicle so I guess that's normal and to be expected.

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
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