Used 2012 Chevrolet Equinox Consumer Reviews
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Please so far
Bought a 2012 LTZ AWD with V6. Significant upgrade from the Honda CRV we traded so I'll temper my enthusiasm until we've had it long enough to put some decent miles on it. Overall, very pleased with the interior (leather is firm but comfortable), features are pretty straight forward and within easy reach, ride is very soft and the cabin is quiet. Especially compared to the CRV. We have two preteen girls so leg room in the back isn't an issue. If there is one complaint, it's that the V6 AWD Equinox is a very thirsty creature. We're averaging about 20mpg in mixed driving, however we kind of expected that going in so it's not really a complaint.
Why would you need a HORN?!
We have owned out 2012 Equinox since Dec. of 2011. Beginning in Jan. of 2015 the horns have gone out 4 times. Thanks to the extended warranty we purchased when we bought the car , they have been replaced 3 times. The first time they went out the dealer said it was a very unusual happening , this was January 2015. Mar. 2015 they quit working again and were replaced with the comments that they didn't think they had ever replaced them twice on a vehicle like this. May 2015---out again. This time I made a call directly to GM and was told that this hasn't happened before. I really don't care about before but do care about my car. After explaining the horn troubles twice they decided that it might be water but DUH I live in northern Iowa and the roads do get wet! They then transferred me to a senior advisor and I retold my story. Her solution was that I had bought the extended warranty so no problem--get them fixed. I said I had 50,000 miles left but at the rate they horns were going out I would have to return to the dealer 25 more time. Her response was simply that the warranty would cover them!! Who cares--each time it is a 20mile drive each way , and about an hour repair time...WHO is reimbursing me for that? She then suggested that I not use the car wash, the same one I had washed it in for the first 3 years of ownership and the horns were fine . Again MY PROBLEM not theirs! The solution that was finally given my dealership was to drill holes in the horns for water to seep out..so after the last car wash I did not have horns for 2 weeks while I waited for the water to drain. Second complaint--- at 59,000 miles the seat is cracking. I was already very unhappy with the leather seats due to the little tiny holes in the leather that fill with any little piece of whatever is on them . The only way to get them clean is to poke each little hole with a toothpick. Not satisfied but I know it is me getting the stuff on the seats so I was tolerating this. But torn seats !! Not happy. It has only twice in 3 years met the advertised 30 mpg. 21 to 26 is much more normal-again disappointing! Needless to say an Equinox will not on my list of vehicles to purchase again! Aug. 2016 Invited to update my review of the 2012 Equinox we have owned since it was brand new---They will be SORRY they asked! The horn does continue to be a problem, having gone out at least once more since the above review was submitted. Summer seems to be easier on it but, winter will return to northern Iowa and it will get wet again--wet is what the GM advisor thought was the problem when I first contacted them directly. Well, things do get we in Iowa. The torn seat...the tear continues to increase, now about 6 inches long. I have thought about getting it repaired but why waste my money when I am simply waiting to dump this vehicle and not own a GM product. NEW PROBLEM since the last update: Took the key out of my pocket one morning after doing errands around town and pushed the little release button to flip the key portion out---it was NOT there. It was broken off. With out the key in tack I could not start the car so had to walk across town, borrow my husbands FORD , drive home, get extra key, retrace steps , return to the Equinox and finally be able to continue on my journey. Good thing this happened in my own town. So again, off I go to get a repair which of course I had to pay for. NOW for the BIGGEST new problem. Remember I do live in Iowa and occasionally have to drive on gravel roads which are dusty. This day a friend was with me and as we went down the gravel road we noticed a film settling on us. After some searching we discovered that dust was rolling in through the hole where the passenger seat belt pulls down from the bar between the doors. Now, thinking that no one would believe this, and thanks to smart phones, we were able to video the dirt blowing in. It is very obvious when you see the video, looks like puffs of smoke rolling through. The black interior was completely dust covered, front seat, door, dash, a complete mess. I immediately called GM again to complain about this car. The advisor kept referring to the horn problem and was not listening to what I was saying. As time passed and getting no where I asked to talk to someone else and his answer was and I quote " I don't think a senior advisor would want to talk to you." My reply was that someone better. I did then get referred to the senior person and told my story. HIs answer was to take it back to the dealer ( who has been nothing but helpful and at a loss as to why my Equinox is the lemon) and have diagnostic work done. I ask who is paying for this defect and of course his response was "well, you will have to". Thanks a lot GM. I did end up taking it in , dirt and all, and the dealer was very helpful, apologetic, and perplexed. They watched the video of dirt rolling in and was awestruck! NEVER again own an Equinox!!!!
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- LT 4dr SUV w/1LTMSRP: $11,495197 mi away
- LT 4dr SUV w/2LTMSRP: $5,00044 mi away
- LT 4dr SUV w/1LTMSRP: $5,99915 mi away
If you like rust you will love this car!
All 4 doors are rusting already, Gm says this is a known issue, but will not fix it because it just passed its 3 year corrosion warranty. Have the 4 cylinder engine and it uses a quart of oil every thousand miles. It only has 30k on it right now.
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First and Last GM product!
My Equinox was delivered to my home (Fort Gratiot, MI) 8 March 2012. 9 March 2012 I drove it to Indianapolis, during the drive there the transmission would not downshift in time to stop the engine from lugging when going up a grade. I have been told that there will be new software to correct this problem in May 2012. while in Indianapolis the "Malfunction Light" came on, OnStar (another story) told me if I didn't get the vehicle in for service within one day that the warranty could be voided. I found a dealership on Saturday that informed me the "cam actuator" was defective and that the redesigned cam actuator was on backorder, backorder, and that I should not drive the Equinox any great dis
no concern for safety from GM
We purchased a 2012 Equinox in Feb. It has been in the shop three time. The first was a simple air bag sensor, the next one was the motor dumped oil all over my garage floor, and the last and most definetely the worst, a fitting on the gas line broke and sprayed gallons of gas all over the garage floor and driveway. The line runs close to the exhaust. Im really surprised that my house and family didnt burn up. Oh but they gave me an extended warranty to make it all better. If you would like pictures I would be glad to show you.