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Used 2023 Cadillac XT4 Consumer Reviews

3.8 out of 5 stars
34 reviews

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We have a limited number of reviews for the 2023 XT4, so we've included reviews for other years of the XT4 since its last redesign.

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Pros
Cons
2 out of 5 stars

Can't measure up to rivals, period.

decadeinDC, 05/02/2024
2022 Cadillac XT4 Premium Luxury 4dr SUV (2.0L 4cyl Turbo 9A)
10 of 13 people found this review helpful

I've been using this as a rental for a week, so I can only speak to the impressions afforded by a week with the vehicle. I was prompted to write because it's hard to fathom Cadillac thinking this would be a competitive vehicle in its class. The engine is extremely noisy and coarse. The suspension is noisy and harsh over everyday roads, yet has no sporting characteristics whatsoever. On the interior, Cadillac has this habit of using synthetic leather on the dash as a substitute for wood trim. It also is used to cover low-grade hard plastics in an effort to feel luxurious. It works only halfway. The cheap plastics were highly evident below the door cards, where the hard, shiny, textured plastic lower doors felt like the rear interior doors of a Toyota Corolla. Staying on the interior, the infotainment screen is both small and low resolution, so when CarPlay is activated, buttons are huge and the information displayed is minimal. One bright spot is wireless CarPlay, which several rivals in 2022 still had only wired connection, if any. The driver's instrument cluster feels a little like a dog's breakfast as far as layout is concerned. The backlit dials are far too weak even on the brightest setting, there is an isolated digital speedometer in between the dial speedo and tach that seems tacked on, and the in-between information screen has a rich choice of information to choose from, it's all singular and not able to be combined (it would be nice to have oil temp, water temp, boost, and voltage combined in one screen instead of having to switch among them all individually). The infotainment is thankfully not the most confusing I've ever used. HVAC buttons were actual buttons and clearly laid out and easy to use. Good job on that. I do have to mention the powertrain. The engine is exceptionally coarse and underpowered by probably 20-30 horsepower and torque compared to other 2L 4 cyl turbos. The start/stop is even noisy, with a noticeable startup whine I've not heard on Ford, BMW, Audi and others I've driven with a start/stop system. I used to have a 2013 Ford Escape with a 2L turbo engine, and that was both quieter and more powerful than this Cadillac XT4, which is nearly 10 model years newer. The option packaging on this car baffles me. I'm driving the Premium Luxury version, and yet a moonroof, upgraded stereo, and blind spot monitoring are all options not appearing on this vehicle. That last one is unforgivable as it's become a basic safety feature on nearly every luxury vehicle produced, even for the 2022 model year. The other are omitted by some automakers, but smartly included either as a base feature or in the 1st-level "major" luxury option package. My last issue is about the durability of the XT4's electronics and sensors. The unit I'm driving has about 48k miles and it's a rental, so who knows what the vehicle history is. But, the rain sensing wipers have clearly malfunctioned and no longer have rain sensing capabilities (I checked rain sensing was on). The front parking sensors are questionable ... they work dead ahead, but if there is an obstacle at the front corner, it's like the system doesn't even work. Oddly, there is no option to tune the sensitivity of the sensors or even the loudness of the warning, which I've seen in at least 10 different cars over the past 15 years. Were there some good things about this car? A handful. It was easy to get in and out of the car. The seats felt both soft and supportive for everyday driving, and the seat leather was softer than many rivals. The knee and leg room front and back was good. The cargo room was definitely better than I've seen in most small SUVs, although the load floor was very high. At the end of the day, if you are considering this car, please go test drive every competitor you can, luxury or non-luxury. Vehicles like the Honda CR-V might might have the caché of a luxury nameplate, but the driving experience would be better at a lower cost. Even if you go apples-to-apples with a Lincoln MKC/Corsair, the drivetrain and interior will be far better at minimum. And if you are a GM purist, go drive other small SUVs in the GM family, especially Buick just for some different perspective. Glad to hear others like this vehicle, perhaps they see something I don't or have different expectations/priorities.

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
1 out of 5 stars
Comfort
2 out of 5 stars
Value
2 out of 5 stars
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5 out of 5 stars

Best Cadillac SUV for the price!

Monica, 06/22/2022
2022 Cadillac XT4 Sport 4dr SUV (2.0L 4cyl Turbo 9A)
7 of 10 people found this review helpful

I love everything about this vehicle! It looks super sporty! The interior is very modern and sleek! This car has some serious get up and go!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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2023 Cadillac XT4 for sale near you
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1 out of 5 stars

Beware Caddy will not honor their obligations.

Saugus, 07/20/2023
2022 Cadillac XT4 Premium Luxury 4dr SUV AWD (2.0L 4cyl Turbo 9A)
10 of 17 people found this review helpful

In April of 2022 I traded a 2017 XT5 for a new 2022 XT4. Because of parts shortages they offered to retrofit the Heated Steering Wheel at a later date. Well here we are in July of 2023, 15 months later and still no repair. Interestingly the new 2023 XT4 have the heated wheel. Both the dealer and Cadillac Customer Assistance will not offer any help. Beware of the deceptive company that sells this $50K compact SUV with its Model T sounding 4 Cyl. and squealing front brakes. They have lost me as a customer.

Reliability
1 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

Not your dad’s Cadillac!

Tom Herndon III, 07/25/2024
2022 Cadillac XT4 Premium Luxury 4dr SUV AWD (2.0L 4cyl Turbo 9A)
2 of 2 people found this review helpful

The XT4 is a great sized vehicle for a retired couple for driving and cruising around town for shopping, dinning and dating ( still after 52 years ).More power than you ever need. Very quite inside and comfortable!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

My XT4

Arie Weissman, 08/18/2022
updated 02/24/2025
2022 Cadillac XT4 Luxury 4dr SUV (2.0L 4cyl Turbo 9A)
4 of 6 people found this review helpful

Very comfortable and nice riding SUV

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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