Used 2016 Cadillac Escalade ESV Consumer Reviews
Used Escalade ESV for sale
See Edmunds pricing data
Has Your Car's Value Changed?
Used car values are constantly changing. Edmunds lets you track your vehicle's value over time so you can decide when to sell or trade in.
We have a limited number of reviews for the 2016 Escalade ESV, so we've included reviews for other years of the Escalade ESV since its last redesign.
Cost vs quality, fitment=big disappointment,
Jim Hilbrant, 01/12/2016
updated 02/21/2020
2016 Cadillac Escalade ESV Luxury 4dr SUV 4WD (6.2L 8cyl 8A)
28 of 34 people found this review helpful
UPDATED 21 Aug 19: Nothing changed DO NOT BUY!!!~Having owned the 2007 ESV I thought long and hard about buying a new 2016. Keeping in context we have owned Lexus since 1990, total of five LS models over the years. Best single auto manufacturer in the world for quality, value, cost of ownership. Unless you need the size of the ESV for family, road travel, don't buy one. Your hard earned $80K+ needs to go elsewhere because of the workmanship, quality issues. It LOOKS awesome, rides great, it is the fitment, vibration, flutter of plastic parts rubbing against each other that will drive you crazy. The center CUE had a vibration as if a wiring harness had been flopping around. The sunroof decided just this morning that something up in there, needed to be jostling around, and these things happen only when they want to. We have only owned her 3 weeks, she has 735 miles on her. We got her for the room, size to accommodate family. If LEXUS ever decides to make one similar in size, we are in. Nothing in my review changes except that I will never own another. It is GM junk at the highest level. Last May 22, 2016 we finally got help from the BBB in Washington DC to help replace the original 2016 we bought in Dec. 2015. It took us 6 months to get rid of that pile of junk, replaced it with another pile of junk. Folks other than the dealer experience being so stealor and supportive, I will never own another. PERIOD. From problems with transmissionn shifting at times I cant understand, to the dye color of the leather already wearing away. Plastic parts look like wood and yet vibrate into a frenzy at times. Listen carefully, you do what you want. If you want to toss money into a pit loaded with stress and problems, then buy this thing. If you want to save yourself the grief, buy Lexus or something else. UPDATE: JUNK it is OVERPRICED JUNK Would love to sell it if you know of anyone interested. DO NOT BUY ANYTHING CADILLAC
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Buyer beware GM 8 speed transmission vibration
Scott Jetton, 10/17/2018
2016 Cadillac Escalade ESV Luxury 4dr SUV (6.2L 8cyl 8A)
19 of 23 people found this review helpful
We have had our 2016 escalade in the shop approximately 30 times in two years. The repair shop stated there is nothing further they can do and that the vibration is common in the 2016 8 speed transmission GM products. GM customer service has stated they would extend our warranty buts thats all they could do for us, since there were no technical services bulletins. Google search reveals several technical bulletins regarding the transmission. The first two years my wife took her car in they never mentioned the transmission problem. The first time I took the car in and showed them the technical service bulletins they started working on the transmission. (funny) I made an attempt at letting them trade our car in on a newer model and reimbursing us for the multple repairs we made in attempts to correct the problem and the Service Manager for the Houston are (Jose) has informed Cadillac customer service that we do not have a problem
2016 Cadillac Escalade ESV for sale near you
3 of 5 listings
- Premium 4dr SUVMSRP: $27,85744 mi away
- Luxury 4dr SUVMSRP: $26,50031 mi away
- Luxury 4dr SUVMSRP: $22,99587 mi away
See all 5 listings
Unfixable rattling noise
Vivek bal, 10/27/2016
2016 Cadillac Escalade ESV Luxury 4dr SUV 4WD (6.2L 8cyl 8A)
19 of 24 people found this review helpful
I bought this brand new cadillac Escalade ESV 2016 with 0 miles and after some time it start giving me problems. Rattling noise in the rear end both sides is one of the biggest problem. I went to different dealerships from january 2016 till now(october 216) but no one able to find that noise exactly where its coming from instead they started changing all the parts out of my brand new escalade. They just assume that the noise is coming from here. They messed up my whole car with new parts and they didn't even find the problem.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
love it but confused
James, 01/13/2019
2016 Cadillac Escalade ESV Premium 4dr SUV (6.2L 8cyl 8A)
10 of 12 people found this review helpful
Before buying the Escalade take it out for a test drive for a day or two! We traded in our 2018 Traverse and bought our 2016 Escalade used. We thought we needed something bigger because we have four girls and one of them is one and a half year old. Needed luggage room so we purchased it. A week later we heard a ticking sound in the engine so we went back to the dealer and they told us that it was normal and they went ahead and change the oil and we didn't hear it anymore. The next morning my wife called me on her way to work and she that said she hears the ticking noise again and I told her well just keep driving it will probably go away. The next day the ticking noise gotten louder to a clunking noise. We took it back to the dealership then they told us that we needed a new engine and it's covered under warranty. We were shocked because the vehicle had ouly 38,000 miles on it. They went ahead and fixed it and replace the engine and they also went ahead and fix the recall that it had. Drove it for a couple weeks and had more power than it had before and then transmission started slipping it seems like. Brought it back they said that it's normal the computer is probably trying to interact with the new engine. We took it again for the 2nd time for the transmission and they cannot find anything. Sometime it will jump back or skip! To make a long story start I went ahead and bought a Mercedes GLC for my wife so she can go to work with and yes we still have the Escalade but it's sits because I travel for work so it really doesn't drive that often unless I'm home. That was the biggest investment we ever made in our life and we are trying to figure out what to do with it. Its is a beautiful truck don't get me wrong that's why I am so upset it's a shame!! 😠Cadillac need to get their stuff together and treat their customers right and build a good quality vehicle.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
2016 ESV JUNK! now transm problem
James Hilbrant, 12/19/2018
updated 12/21/2020
2016 Cadillac Escalade ESV Luxury 4dr SUV 4WD (6.2L 8cyl 8A)
5 of 6 people found this review helpful
Here is my update on the second 2016 ESV. The one that replaced the first lemon, the second is still a lemon pile of junk. At just over 40K in miles highway at that, the transmission gave up the ghost. In shop now to replace and guess what the 2019 loaner is the same pile. You can hear the transmission starting to whine at 2800 miles. If you need to spend your money, go with something else non GM. You want to just spend money?? then hide it in savings or a cd until something else comes along. This POS is the biggest waste of my money ever in my life.
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value