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Used 2020 Buick Encore Consumer Reviews

4.2 out of 5 stars
73 reviews

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We have a limited number of reviews for the 2020 Encore, so we've included reviews for other years of the Encore since its last redesign.

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Pros
Cons
5 out of 5 stars

Wow! GREAT SUV!

New to SUVs, 01/13/2019
2019 Buick Encore Preferred 4dr SUV (1.4L 4cyl Turbo 6A)
128 of 134 people found this review helpful

My previous car was a 2008 Chevy Impala. While I do miss the larger engine and trunk size of my prior vehicle, this little SUV is great! I am considered obese and find this SUV to be comfortable. I wish the seats were a couple of inches wider, but the power adjustability of the driver's seat makes it comfortable; more than enough leg room and head room. Leg room in the back seat was surprisingly good. I LOVE the maneuverability of this vehicle while driving. I've never had such a vehicle that turns on a dime. The highway ride is phenomenal; totally smooth and quiet. This is the quietest vehicle I've owned while driving down the highway. The trim model I selected (Preferred) doesn't have superior stereo quality (Bose) and I wish it did. Otherwise I didn't find the Essence trim level to be worth the upgrades (price). The backup camera works great and is the first one I've ever owned and takes a little getting used to. Since the vehicle is new I can't speak to maintenance or reliability thus far. Bluetooth and Apple Music works great. Haven't tried the Android music link. The fan on highest setting for climate control is a bit noisy and makes the stereo difficult to hear. The USB /Accessory port is difficult to access and I have to stand on my head to access. My biggest complaint is the armrest / console area; I would like the armrest to be longer and a bit wider. The cup holders are RIDICULOUSLY SMALL. I can barely fit a standard water bottle in the cup holder. The lack of an armrest for the passenger is irritating on long trips. The drawer under the passenger seat was a nice addition.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Love this little SUV!

TJC, 05/09/2019
2019 Buick Encore Preferred 4dr SUV AWD (1.4L 4cyl Turbo 6A)
25 of 25 people found this review helpful

It fits me. Wife likes it as much as I do too. I had a Verano before this, and there is no comparison. The Verano was not easy for me to get in and out of, as it was just too low., but this Encore is so easy for me to get in and out of. There isn’t much to complain about, because it simply has everything I want and need. We leased this one, and I am already thinking of keeping it in the end!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

The Sport Touring Model Is Sporty

Bob, 02/03/2019
2019 Buick Encore Sport Touring 4dr SUV (1.4L 4cyl Turbo 6A)
79 of 83 people found this review helpful

Leased a 2019 Encore Sport Touring FWD. The suv had most of the features important to my wife and me - power driver's seat , navigation, 18" wheels, (we live in a potential flood zone), good safety rating, one button start and reasonable price. The turbo engine has lots of pep, and the cabin noise level is very quiet, as advertised. We downsized from a Nissan Rouge, so the cargo area is greatly reduced. The visibility is excellent, as is the rear view camera an warning system. Gas mileage has been 27 mpg in town and 30 on the highway. The quality of the interior is excellent; better than the Nissan. If I have a complaint, it is only that the Encore did not come with more advanced safety features like collision avoidance. So far the suv has not had any problems requiring a visit to the dealer. No squeaks or evidence of poor workmanship at the factory. FYI, the Encore is made in Korea. Overall, we are very pleased with the Encore.

Safety
5 out of 5 stars
Technology
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Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
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5 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

Awesome for a grandma

Evonne Kochara, 05/08/2019
2019 Buick Encore Preferred 4dr SUV AWD (1.4L 4cyl Turbo 6A)
49 of 51 people found this review helpful

I am a young grandma and empty nester. I wanted something fun and yet safe, but not too sporty for grandma. I saw this at the sales lot and my husband and I both said WOW, this was me. I love my little suv, it gives me luxury and fun, I can haul my groceries, my dog or we can go on a weekender in this sporty little suv. I would never thought I would drive a Buick, when I tell everyone I bought a Buick there first thought is a huge old person car, but when they see my cute, little SUV they are shocked that it’s a Buick. I love the look on their faces. I got everyone wanted.

Safety
5 out of 5 stars
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Interior
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Reliability
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Value
5 out of 5 stars
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5 out of 5 stars

My choice after 14 months of driving new cars

Nicknackr, 10/19/2020
updated 10/24/2024
2019 Buick Encore Preferred 4dr SUV (1.4L 4cyl Turbo 6A)
17 of 17 people found this review helpful

I was moving from a four-door sedan to a first time for me compact SUV. I wanted a new car for a reasonable price (under $19,000 w $4,000 manufacturer's incentive, summer 2019). Check. I wanted good gas mileage. Check. I wanted a power driver's seat. Check. I wanted styled wheels instead of wheel covers. Check. I wanted a car that was driver-friendly concerning steering feel, brakes, ride. Check. I love the leather steering wheel, the ease of setting cruise control, the Sirius XM subscription I pay for makes time in the car enjoyable, and all the side and back windows are uv reducing and the hatch and back seat windows are tinted very dark. Love it! The blue tooth with my phone makes taking and receiving phone calls hands free and easy. The car is surprisingly quiet for a four cylinder. The driver's seat is comfortable and has a lumbar adjustment. The glove box is a good size. With the rear seats down, I have been able to put in what I have needed to bring home. The engine air filter and cabin air filter are a breeze to change - not so the last two cars I owned. Gas mileage in town is 27 mpg plus or minus 1, on the highway 34 mpg. The ground clearance is reassuring when driving in heavy rain. The front windshield defrost vents and air flow are perfect. The only negative I have found in fifty-two months and 33,000 miles is there are a few moving speed/transmission combinations where if you call for power in a hurry it takes one to two seconds to arrive (turbo lag). Generally speaking it has plenty of power to zip around town or drive on the interstate. I love this car more than any I have driven in the last fifty-five years (except maybe the '65 'Stang :-). Only repair has been a leaking ac condenser at 49 months.

Safety
4 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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