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Used 2019 BMW X5 Consumer Reviews

3.6 out of 5 stars
53 reviews

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Pros
Cons
2 out of 5 stars

It's like it has an old Lucas electrical system

Arvin , 05/08/2019
2019 BMW X5 xDrive40i 4dr SUV AWD (3.0L 6cyl Turbo 8A)
47 of 54 people found this review helpful

2019 with 6,000 miles on it. Handling and power are great. Seats are comfortable. Averaging 25mpg. Cabin is quiet - so quiet like the phone and microphone are off. Which they are as the system appears to be broken. Brakes were squeaking, now they smell like they are burning with any moderate braking. Car will not recognize the key fob sometimes unless I hold them right up against the dash, and yet once it's running I can walk away with the key and sometimes it decides to stay "on". Rear hatch has opened on its own twice now, but doesn't want to open when I do the foot kick thing. Surges like crazy in Comfort mode. I guess I am opening a $62,000 lemonade stand?

Safety
3 out of 5 stars
Technology
1 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
2 out of 5 stars
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4 out of 5 stars

Is nice, but....

Jim, 01/11/2019
2019 BMW X5 xDrive40i 4dr SUV AWD (3.0L 6cyl Turbo 8A)
74 of 86 people found this review helpful

2019 BMW X5 M-package and almost every package available. CONS: I have to comment on the shifter, the parking position (P) is bad. Not much storage in the front. Last model had a flat cover on the cup holders where you can put your glasses, etc... this one is not available. Large lights in the inside front cabin don't do it. It takes too much space and they don't look good. Electronic problems, I get almost everyday a warning that safety systems are not operating properly. Engine OFF when stop; Previous model you can press OFF and stay OFF, new model resets every time you turn off engine... Valet parking setup, All I have to say is REALLY, it takes a week to set up your setting and add your password when someone is waiting for your car. Instrument panel is complicated and does not give you the basis like total miles. There are too much redundancy in information; map on instrument panel, map on screen, music of instrument panel and screen, etc..etc... Brakes don't seem to be as good as the traditional BMW breaks. Looks like they take longer. Hate the new maintenance rules for the car (it was on the reasons I like my BMW). Warning signals: Hate the "too close" to the car in front of you signal. PROS; Love the look of the LASER lights, the car looks nice and has a smooth ride.

Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Value
4 out of 5 stars
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1 out of 5 stars

No A/C for a $75k car

PD, 04/29/2019
2019 BMW X5 xDrive40i 4dr SUV AWD (3.0L 6cyl Turbo 8A)
79 of 92 people found this review helpful

This is my 5th BMW. No problems with any of them before. Get a new one every 3 years. But this time, a/c only works on Max a/c. If you try to use the regular a/c, it isn’t very cool. Then about 10 minutes into the drive, heat comes out of either the passenger side vents or the driver side vents. No matter how much you turn down the temperature, only heat comes out. The only way to make it stop is to turn off the a/c or push MAX A/C. If on Max A/C, you turn down the temp b/c it is too cold, it reverts to heat again within minutes. BMW telling me this is normal. WHAT? I know this is NOT normal. Why would anyone want heat instead of a/c when selecting a/c? Only had the car 5 months and I know the service dept very well. Right after I got the car, internal battery warning went off. Couldn’t get a replacement for 5 months! Meanwhile, electronic systems glitching out constantly until finally the car alarm would go off every time I shut the engine off. Finally got battery replaced. But they tell me other BMW’s on the lot have the same a/c problem, other people have complained about same a/c problem with 2019s and nothing can be done. DON’T BUY A 2019 BMW. Unless you want to sit in the 7th Circle of Hell.

Comfort
1 out of 5 stars
Value
1 out of 5 stars
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4 out of 5 stars

Terrible infotainment

Ethan Stover, 06/22/2019
2019 BMW X5 xDrive40i 4dr SUV AWD (3.0L 6cyl Turbo 8A)
13 of 14 people found this review helpful

I had a 2015 BMW x5 that we loved, and when I saw the redesigned model I was very interested. When I first test drove one the first thing I noticed was the lane departure warning throws you back into your lane very aggressively. We eventually found the perfect one with all the options that we wanted. When we picked it up at the dealership, the product specialist tried to connect my phone through the BMW connected app, but couldn't get the message to go through, I figured it was fine and didn't think much of it. I've tried to connect it several times since then and set up the driver profiles but it didn't work. we have also had countless problems with the infotainment, whenever we connect one of our phones to apple carplay it never shows up again, we have also had incidents where it thinks someone is trying to use gesture control and turns the volume all the way up. BMW needs to issue an update or something for this.

Safety
5 out of 5 stars
Technology
1 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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2 out of 5 stars

Great when it's on the road

Shaun, 02/11/2020
2019 BMW X5 xDrive50i 4dr SUV AWD (4.4L 8cyl Turbo 8A)
12 of 13 people found this review helpful

Maybe it's because it's the first year of the redesign, but I have had a LOT of issues with this vehicle so far. First off, it's been in 3 times to fix 5 recalls. During one of the fixes, the tech cut a radiator hose which had to be ordered from Germany to repair. (After arguing with the service dept and taking the car back in 3 separate times the leak was finally confirmed.) The car's been in the shop over 30 cumulative days. 2nd, the camera system and audio system are VERY quirky. Maybe I'm pickier than most people, but my Audi was perfect and everything just worked the way it was supposed to. With the X5, loading songs onto the car is a nightmare, songs skip all the time (MP3 on the HD), settings randomly disappear (then show back up after the car is off and on again), the camera doesn't auto switch to front facing when shifting into drive, songs are overridden if you use the same thumb drive again to load new songs, the search is terrible and there is no backspace option (???), and the MMI has locked up several times. Some of the safety systems are over aggressive and should be disabled / turned down immediately. For example, the feature which nudges you back into your lane if you cross over the double lines almost killed a pedestrian. The laser headlights are awesome. At night it's like driving in daylight. Driving and comfort-wise, the car is nearly perfect. Detail-wise and reliability, it's been a mess.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
3 out of 5 stars
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