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Used 2018 Audi Q7 Consumer Reviews

3.8 out of 5 stars
73 reviews

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5 out of 5 stars

Update @80K - Still Love the car. Maint $$$ high

JMB, 09/15/2017
updated 05/18/2022
2018 Audi Q7 3.0T Premium Plus quattro 4dr SUV AWD (3.0L 6cyl S/C 8A)
18 of 21 people found this review helpful

Update as of 5/16/22. The Q7 is still a great car and it drives like new at 80K miles. My only issue remains the brake squeal. I do not think this is an issue with other model years. I would buy another Q7 but for the 2018 model, I would test the brakes in reverse to make sure there was no squeal. The dealer did replace the brakes at a discounted rate after I got Audi NA involved. This worked for about 15K miles. After three years and almost 50K+ miles, I still love the car. However, the maintenance is very expensive (almost $2K for OEM tires) and was just quoted $3K for a complete brake job. The brake squeal, which seems to be a known issue, is frustrating but the dealer finally fixed it at 40K+ miles. Everyone that rides in the car still says wow but they also say $70K is a lot to pay for a car and had such a brake squeal. Update 3/18. Just passed 35,000 miles and no changes to my impression as I think it remains best in class. I would purchase again without reservation. The only negatives I have encountered is that service, any service, at the dealership is expensive. Great service and they take care of Audi owners but it is expensive. The only mechanical issue is that the brakes squeal for the first few seconds in reverse after becoming wet and then drying. This is a common thread on owner forums.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
3 out of 5 stars
Value
3 out of 5 stars
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2 out of 5 stars

Running Flats/ Cost of Repairs BIG NEGATIVE

Tom C, 08/26/2019
2018 Audi Q7 3.0T Premium Plus quattro 4dr SUV AWD (3.0L 6cyl S/C 8A)
18 of 21 people found this review helpful

We purchased our Third Q7 in 2018 We loved the car until this model, We travel to Vermont most weekends in the winter. We purchased wheels and snow tires to change over each winter and the car handled great in the snow.( Better then our Lexus 470 with 4 wheel drive) The car now has Running Flats which don't come in snow tires. The 2018 with the running flats is a" no go in the snow" . With no spare or jack changing to snow tires is not an option. The wear on them was also poor. We also lost the storage compartments under the front seats and rear area above where the spare was housed Audi has also designed the car to tie you to the dealer for repairs. The battery is under the front seat which must be removed to change the battery and electronics reprogrammed. It cost $850 to change the battery. Want to change the headlight be prepared to remove the front bumper! Go to a quick lube for an oil change can't get wiper blades gotta go to the Audi dealer for them Too bad they screwed up a really good car

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2 out of 5 stars

Glitchy and unsafe

Sarkis Baghdasarian, 05/26/2018
2018 Audi Q7 3.0T Prestige quattro 4dr SUV AWD (3.0L 6cyl S/C 8A)
25 of 30 people found this review helpful

1. A small rock apparently had come through and damaged my auxiliary radiator which is not covered under warranty. In retrospect I discovered that the lower bumper air vent is without any protection and Audi had similar problem with other models. 2. The infotainment system is hard to use. Moreover to benefit from some advertised options you have to buy ATT data connection even when you have your own Verizon phone with unlimited data. 3. There is no tint on the windshield from the top and if you are under 6 feet it could be a problem with the orientation of the windshield. 4. The panoramic sunroof is covered by a flimsy cloth which is inadequate and hot under the sun. 5. Lane recognition is very unreliable. 6. The sound system even in my prestige leaves much to be desired. 7. It doesn’t have a simple break hold that Honda’s have nowadays. 8. Good luck and happy dancing while trying to open the trunk by inserting your foot under the bumper. 9. Electric issues with cameras suddenly deciding to turn off while backing.

Safety
1 out of 5 stars
Technology
2 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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4 out of 5 stars

Q7 initial observations after 4K

Lawrence of Arabia, 09/15/2018
2018 Audi Q7 2.0T Premium Plus quattro 4dr SUV AWD (2.0L 4cyl Turbo 8A)
17 of 20 people found this review helpful

Mostly pleased with vehicle and can recommend. 2.0 engine is all the power the average driver needs. A few negative surprises and one real complaint: if you are roughly 6'2" or over, definitely more challenging to get in/out (than my MDX). Perhaps it is a function of having the drivers seat back, but the rearview mirror gets in the field of vision when making a rt. sharp turn; doorpost semi-blocks line of sight when looking back over left shoulder. Make sure you measure width of your garage door opening and garage space--Q7 definitely a large vehicle! Low beams are not the best when on a curvy country road. Most serious complaint is the dashboard reflection on to windshield---varies depending of amount of sun and direction of travel.

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4 out of 5 stars

Rise of the Machines!

Alan Yang, 03/21/2018
2018 Audi Q7 2.0T Premium Plus quattro 4dr SUV AWD (2.0L 4cyl Turbo 8A)
9 of 10 people found this review helpful

The premium plus version of this car is packed with technology. However, Audi has taken the technology to another level. It is clear that autonomous driving technology is making it's way in to today's models. There are many features that are prefixed with "assist", "adaptive", "pre-sense". They are not just marketing buzzwords but rather features that try and influence the way you drive with the goal of safety and fuel economy in mind. If you do not like this idea then this is not the car for you. Some features cannot be permanently turned off such as auto start/stop which cuts the engine under certain conditions (like at a red light) to save fuel. It is very disconcerting at first especially if you are waiting to make a turn but the engine does start in the time between you lift your foot off the brake and step on the gas. It can be temporarily disabled by pushing a button but it is re-enabled after the car is turned off and on again. You need to use OBD II to permanently circumvent this behavior but may void your warranty. In terms of comfort, riding in this car is like flying business class on a 787. It's pure luxury!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Value
3 out of 5 stars
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