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Used 2022 Audi Q5 Consumer Reviews

3.0 out of 5 stars
72 reviews

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We have a limited number of reviews for the 2022 Q5, so we've included reviews for other years of the Q5 since its last redesign.

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Pros
Cons
1 out of 5 stars

Gateway module issue

Concerned owner, 10/21/2021
2021 Audi Q5 Prestige 4dr SUV AWD w/45 TFSI (2.0L 4cyl Turbo gas/electric mild hybrid 7AM)
17 of 17 people found this review helpful

Our new Q5 had the issue that others are citing - the car totally shut down while driving, turned off. After not turning back on for about 45 minutes, the car started again and ran normal - but extremely dangerous. After over 10 days at the Audi dealer - they are replacing the gateway module. this should be a recall issue -but they probably aren’t because of fear of the lack of the part.

Safety
1 out of 5 stars
Technology
3 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
4 out of 5 stars
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1 out of 5 stars

5,000 Miles and need a new Engine

Born Lucky, not Audi lucky, 06/10/2022
2022 Audi Q5 Premium S line 4dr SUV AWD w/45 TFSI (2.0L 4cyl Turbo gas/electric mild hybrid 7AM)
165 of 179 people found this review helpful

I was ecstatic when I got my new 2022 Audi Q5 last fall. All in all (extended warranty, etc), I paid $60,000 for this car. There were a few little quirks initially, but nothing that I couldn't handle or work through as a new owner. April 13, 2022 and a tick, tick, tick and then the engine light appeared. I took the car to the Minneapolis Audi dealership and they told me the car needed a new engine. Today, June 10th I got a call from Chrissy who told me the engine was in and it looks like I'll get the car back next week. Sadly, the dealership has treated me like every other customer who comes in for an oil change. No updates unless I call them, no relaxing of the loaner rules and bad luck with the loaners themselves. I really don't want the car back and can't believe I paid $60k for something I have no doubt will continue to give me issues and a dealership I will have to go to for service that will only be looking out for their bottom line.

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5 out of 5 stars

Love my '21 Q5 PHEV

ASP, 06/29/2021
2021 Audi Q5 Premium Plus 4dr SUV AWD w/55 TFSI e (2.0L 4cyl Turbo gas/electric plug-in hybrid 7AM)
13 of 13 people found this review helpful

So far, there's nothing not to like. Came from a 2013 Q5 Premium to a 2021 Q5 PPlus + Nav, Warm Weather Package, and B&O Sound system which gets it about half way to a Prestige trim. Loved the 2013 for its looks which were ahead of it's time and copied by the GLC to some extent- in that sense, the 2021 looks are not that cutting edge and only evolutionary. Getting exactly the 20 mile EPA rated EV range which is great for my 12 mile round trip commute. I think it makes sense to get the PHEV if you can do the weekday commute in EV only mode, charge free at home with Solar/Powerwall, and use gas only for weekend drives. Range is 350 miles in mixed driving. Driver assistance tech is spot on- unlike other car makers- is neither overly aggressive nor alarmingly permissive. Adaptive cruise being the best example. As expected, driving in EV mode is completely silent and with a decent road and no potholes there is minimal road noise too.

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1 out of 5 stars

CRITICAL INTERNAL FAILURE IN LESS THAN 2 MONTHS

Concerned Owner, 06/04/2021
2021 Audi Q5 Premium Plus 4dr SUV AWD w/45 TFSI (2.0L 4cyl Turbo gas/electric mild hybrid 7AM)
65 of 72 people found this review helpful

Purchased the vehicle brand new in 12/2020, and the car died completely in less than 2 months due to internal failure. The car completely died mid driving and I couldn't even put the gear to neutral for good Samaritans to push the car out of the traffic to safety. Before the car stalled, all four windows started to go up and down like they were possessed. Then the dashboard started to go crazy displaying all the components and functions that were going critically wrong and shutting down. I had to get my car towed to back to the dealership in Honolulu, HI, and they kept the vehicle over 25 days without no update from them. I had to reach out every time to get updates which they didn't have much. Last month, I was driving the same vehicle and experienced Audi pre-sense malfunction. I was making a left turn in an 4 lane intersection and I was the first car making the left term. My path was clear, there was no oncoming vehicles, motorcycles, pedestrian in the crosswalk, nothing. When I pushed gas, the car suddenly braked, hard, and the cars behind me had to slam their brakes to not rear end me. This happened so abruptly when not expected at all, and I initially didn't know what happened. I thought I hit someone or I was hit. I realized I was sitting duck in the middle of the intersection, I tried to push gas again to complete my turn. The car would not move becuase the gear was at Park. I changed the gear and pushed the gas and was able to clear the intersection. The experience was so scary, I feel traumatized. And yes, like some other reviewers said, Apple CarPlay disconnects often and sometimes I cannot get them to connect at all and it is very frustrating. I saw someone's review said this was a known issue per Audi, but my dealership sure didn't admit to that and made me feel I was the one who didn't know what I was doing. Finally, I also do remember hearing a loud pop when I was driving one day which almost felt like it came from under my driver's seat. It felt like I didn't have the seat adjusted properly and when in motion the seat moved and it latched (thus the loud noise) but I remembered this car adjusted seats electrically (not like my other car, Subaru Crosstrek). Love the way this car rides and drives, but I am way too scared to keep driving this car for my safety.

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5 out of 5 stars

Great car, just a bit cramped inside

Mohammad Tehrani, 11/25/2020
2021 Audi Q5 Premium Plus 4dr SUV AWD w/45 TFSI (2.0L 4cyl Turbo gas/electric mild hybrid 7AM)
34 of 37 people found this review helpful

Have had the car for a couple of days. The engine and transmission are perfect. I would put it in dynamic mode for better throttle response. MMI interface is crisp and easy to use. I liked the interior design better than the BMW X3 and Volvo XC60. Also, compared to XC60, I like that it has actual switches and knobs. My only complaint is the lack of enough legroom in the second row. I feel X3 was roomier (but the seats had lower quality). Overall, it is a gorgeous package. I strongly suggest Premium Plus with Warm weather package or Prestige.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Value
4 out of 5 stars
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