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Used 2020 Audi Q5 Consumer Reviews

3.5 out of 5 stars
28 reviews

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Pros
Cons
5 out of 5 stars

Super vehicle

Gene T, 04/27/2021
2020 Audi Q5 Premium 4dr SUV AWD w/45 TFSI (2.0L 4cyl Turbo 7AM)
0 of 2 people found this review helpful

The Q5 exceeded my expectations

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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3 out of 5 stars

An average suv

Peter, 11/16/2022
2020 Audi Q5 Premium Plus 4dr SUV AWD w/55 TFSI e (2.0L 4cyl Turbo gas/electric plug-in hybrid 7AM)
0 of 1 people found this review helpful

2020 Q5 did not update like 2021 model. The screen is small and the quality is a lot different.

Safety
5 out of 5 stars
Technology
2 out of 5 stars
Performance
5 out of 5 stars
Interior
1 out of 5 stars
Comfort
3 out of 5 stars
Reliability
3 out of 5 stars
Value
3 out of 5 stars
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1 out of 5 stars

Parts issues are too much to buy this car

MG, 12/08/2023
2020 Audi Q5 Premium 4dr SUV AWD w/45 TFSI (2.0L 4cyl Turbo 7AM)
0 of 1 people found this review helpful

The car is nicely appointed and drives beautifully. But I have had a rear back up light that has been out for 6 months. It is a 50 cent bulb, but unfortunately Audi built it into a larger tail-light assembly that must be replaced for $300. Okay, I get it that the company wants to make extra money. But here's the deal. There are none of these parts available, they've been on back order for over a year (according to Audi of West Palm Beach), and Audi is still searching for a manufacturer to make the parts. You could expect this in a car that's 30 years old, but not one that is so new. With this type of customer support, I would strongly suggest that customers look at other manufacturers

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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