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Used 2019 Acura RDX Consumer Reviews

3.3 out of 5 stars
238 reviews

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Pros
Cons
5 out of 5 stars

Comfort & Performance

LiyaM, 08/30/2018
2019 Acura RDX SH-AWD 4dr SUV AWD w/Advance Package (2.0L 4cyl Turbo 10A)
90 of 95 people found this review helpful

Traded my 2012 RDX Tech (considered the loaded model) for the 2019 RDX Advance. Wanted the ASPEC for the rims but loaded like an Advace, so I got the black Advance with black interior and upgraded to black rims. It's a gorgeous car! It rides like a dream. I drove it out of state the second day I had it and it surpassed my expectations! The comfort was superb and handling on sport or sport+ mode was nice and tight. The seats are soft and supple. Loved the lane keep assist and cruise control features - the car sort of drives itself! The panoramic sunroof is a gorgeous addition. The touch pad gets easier to use with practice, but is a little frustrating at first. A few cons: a small space for coins would be nice as well as a bigger center console (my 2012 was much smaller but the center console was huge). Also, the navigation system needs an upgrade. There are portions of not so new roads where I was 'flying in the gray' on the screen because those roads weren't recognized. Had I not had my phone (Android) GPS on, I'd been lost.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

So far, so good

CM, 12/10/2018
2019 Acura RDX SH-AWD 4dr SUV AWD w/Advance Package (2.0L 4cyl Turbo 10A)
21 of 21 people found this review helpful

My family loves this car and would buy it again; in fact, if we were replacing our second car today, we'd end up with two identical cars in the driveway. We evaluated every competing 2-row luxury SUV and chose this one mainly because it: 1. Offers the best interior space and comfort relative to exterior dimensions (including ample rear headroom and legroom); 2. Has the best mix of sporty luxury; 3. Has the freshest design and technology; 4. Offers the most competitive pricing, even when fully loaded. Noting only things that I haven't read about much in other excellent, comprehensive reviews: window defrost takes forever, even after starting the car remotely; the rear seats allow little adjustment/recline; lane-keeping assist has so little reliability that it adds nothing to vehicle convenience or safety (but adaptive cruise control with low speed follow works great); even with 50/50 suburban/highway driving, our gas mileage won't budge from 18.2.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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3 out of 5 stars

Great SUV Ruined by Infotainment System

Sean, 11/03/2018
2019 Acura RDX Technology Package 4dr SUV (2.0L 4cyl Turbo 10A)
102 of 108 people found this review helpful

We've only had this car about three weeks, and so far this is the first new car purchase I've ever considered trying to find my way out of. First the good.... The way the car drives is fantastic. Great engine, although I'm not getting the advertised MPG. Not a big deal. It's close. The transmission is smooth so far, handling is great for the type of vehicle this is. It's quiet, it's comfortable, very good headlights etc. Again, the car side of the equation is wonderful. Now, the other side of this. The infotainment system in this car is garbage. It crashes from time to time, the Nav system is antequated. Cannot name addresses, searches come up empty. It runs at 1/4 mile resolution unless on a highway. Then it comes out a hair more. Still no good if you want to see the big picture. The radio will just say "loading" on startup sometimes. Requiring the power to by cycled. Sound is very inconsistent from source to source. Strange digital pops when talking over BT. Everyday it's something new. All of this is while using Apple Car Play or an Android phone paired of BT. With some research, I've found many reporting the same issues. To top it off, dealers are helpless as there's no way for them to fixed this. This isn't new technology. Just new in this car, and regardless of price point it's shameful that it operates so poorly.

Safety
5 out of 5 stars
Technology
1 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
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3 out of 5 stars

Bad surprise

California, 07/27/2018
2019 Acura RDX SH-AWD 4dr SUV AWD (2.0L 4cyl Turbo 10A)
86 of 91 people found this review helpful

I owned 2 hondas before, which I loved. About 1 momth ago bought a new Acura rdx SH-Awd 2019. Very comfortable, luxury looking. To the bad surprise, over the past week I had two problems with acceleration, like I was stuck in traffic light or stop for some time, accelerating very slowly. Then 2 days ago my car would not accelerate at all, while revving at 5-6 rpm, barely moving on the road. I had to call towing. Now got a courtesy car from dealership, but they have not been able to identify the problem, saying now it works ok. I would not risk that type of failure on the busy freeway, so would not drive that car until problem is found. So Lynn, who wrote a review on 7/15, you are not the only “unlucky” person. It seems flaws are not due to luck at all, but rather due to manufacturer flows. I would not recommend buying these cars until more reports would start to come up, since everything is different in this new model, transmission, engine, etc. I am very disappointed.

Safety
3 out of 5 stars
Technology
4 out of 5 stars
Performance
3 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
4 out of 5 stars
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3 out of 5 stars

Great Vehicle with One Serious Issue

Scott, 04/26/2019
updated 04/15/2022
2019 Acura RDX SH-AWD 4dr SUV AWD w/Advance Package (2.0L 4cyl Turbo 10A)
46 of 48 people found this review helpful

Overall I enjoy the RDX but be aware there is an issue when under hard acceleration the engine may stall/lose power. It’s happened to me twice in the 8 months I’ve owned it - both times on an interstate highway. I was fortunate both times to make it to the shoulder without incident. Neither Acura nor the dealership admit to an issue but it’s serious enough that I won’t buy another until it’s resolved. CarPlay still isn’t perfect as it randomly disconnects within the first few minutes of use but works well when it does stay connected. It is annoying. UPDATE: Overall I’ve been happy with the RDX outside of MPG but I knew turbos are thirsty. The complaints about the push button shifter and touch pad are a non-issue for me. I do wish navigating CarPlay was the same.

Safety
1 out of 5 stars
Technology
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
3 out of 5 stars
Value
3 out of 5 stars
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