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are you aware of the back window defect?
By hercules911 on
Vehicle
2002 Mercury Mountaineer 2WD 4dr SUV (4.0L 6cyl 5A)
Review
Three weeks ago my back window blew out on my 12 year old daughter. This was after I was warned by the dealer that the window might drop due to faulty hing. They repaired it and then it exploded as my daughter shut the back hatch. Are you aware ford has send their service departments a bulletin warning the service to watch out for broken hinges? This is a know defect that can be dangerous to the owner or a hazard on the road should it drop and explode on public highways. There is no recall as of yet.....
Suggested Improvements
must redesign the back window hinge and struts to handle the weight of the hatch and window. It is a danger that is being hushed
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