By Regretful buyer on
Vehicle2001 Mercedes-Benz C-Class C320 4dr Sedan (3.2L 6cyl 5A)
ReviewThis is the first MB that I have bought and it has been one of the biggest mistakes in my life. First, the car has frequent break-ups, from the wipers, to the air conditioning, to the suspension, to light bulbs, to whatever you want to think about. Second, the service is a real NIGHTMARE in Garage Isla Verde in San Juan, Puerto Rico. My experience is that they are unreliable, arrogant, indifferent and totally foreign to customer service excellence. Service is as bad as the C320. At least they are consistent on that!!! NEVER fall into the same mistake of trading your BMW for a MB. You'll regret it for the rest of your life.
Worst FeaturesMake another car with a better service. Once warranty runs over, you'll be doomed!
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