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Average Consumer Rating 159 Total Reviews
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Multiple Problems - Will never buy another
By j smith on
2003 Jeep Grand Cherokee Laredo 4WD 4dr SUV (4.0L 6cyl 4A)
What a huge let down. We have had issues with ours nonstop. The check engine light comes on indicating a problem. The dealer charges a diagnostic fee of about $95.00 to tell you why the light comes on. The first time was because the gas cap wasn't tight, the second (about 6 months later) because the gas cap had a crack. Each time at a cost of $95.00. The engine light is now on again (3 months since the last $95.00). My air conditioner won't get cold and the heat won't get hot. This began after 1.5 years. We also had to replace a fan relay at 18 months ($325.00). I was just over my 36,000 mile warranty. I spend less to maintain my 10 year old Toyota! I should have purchased from them again instead.
Suggested Improvements
Get the kinks out or provide a longer warranty (mileage & time coverage) like the other manufactures do. 36,000 and 3 years is not enough for this vehicle!
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