2011 GMC Acadia - Consumer Discussions

GMC Acadia Transmission Problems

• Re: Brand New 2011 GMC Acadia - Transmission not so great! [mksip]

  Written by: misc23 on May 14, 2013 1:19:41 PM

  @mksip - Please let us know how your experience with gmcustsvc goes. All the information I have points to it just being a way to appear GM is doing something for customers while just trying to get them to not post bad things about GM.

• Re: Brand New 2011 GMC Acadia - Transmission not so great! [mksip]

  Written by: gmcustsvc on May 13, 2013 3:22:54 PM

  Hi mksip, I completely understand your frustration with your Acadia and we certainly want to make sure that you feel safe in your vehicle. Have you had the opportunity to get into another dealership for a second opinion? I could look up any recalls or bulletins that may be related to this issue. If you are interested, please email me at socialmedia@gm.com ATTN Amber. Regards Amber N. GM Customer Care

• Brand New 2011 GMC Acadia - Transmission not so great!

  Written by: mksip on May 13, 2013 12:42:16 PM

  We purchased our 2011 GMC Acadia SLT because I loved the look and the space available for a comfortable ride. I even did my homework before purchasing. Friends of mine had one that was older and said the transmission is junk. If I was set on buying a GMC Acadia then I would want to make sure the transmission would hold especially on a slight incline. Not even a large hill. ... Read More

GMC Acadia Engine Problems

• 08 GMC Acadia with Terrible Mechanical Issues

  Written by: sgttom on Mar 2, 2013 12:22:34 PM

  My Wife and I bought our GMC Acadia SLT2 AWD in 2011 and have had nothing but issues since buying it. Fail #1, a complete transmission failure in which GM did a complete transmission replacement (not just fix but we got a brand new transmission). The "Certified" GM mechanic said there was complete gear failure. Oh, did I mention we had taken it in to a dealership prior to our trip ... Read More

• Re: My GMC 2010 ACADIA CAUGHT ON FIRE [ojitosverdes]

  Written by: dna95 on Feb 26, 2013 4:52:54 PM

  Hi In Oct 2012 our 2011 Acadia caught on fire while parked. GM is trying to settle it as product liability instead of through the Lemon Law act. This way they get my insurance company to pay me market value and the want to give us a very small amount. We are extremely dissappointed on how GM is handling this they don't care about their customers at all. Our Acadia was ... Read More

GMC Acadia Problems and Repairs

• Stabilitrack issue

  Written by: mlit on Feb 20, 2013 7:36:21 AM

  I am reading all of these reports from Acadia owners and their issues with the stabilitrack. Our dealer told us this morning he would have to replace the throttle body. The car is a 2011 and 40k miles. Really GMC. This problem seems to be very common and is not recalled? Unfortunately, we are out of warranty on this and have to pay to replace. Never would have had this problem ... Read More

GMC Acadia Engine Problems

• Enging Sludge

  Written by: mwasko73 on Feb 18, 2013 1:49:56 PM

  We are having a similar problem that I see others on this forum are having. We purchased our used 2009 GMC Acadia SLT in 2011. Our reason for buying this vehicle was that it accommodated our large family and had the remainder of the three year-36,000 bumper to bumper and 5 year-100,000 mile powertrain WARRANTY. We have put 26,000 miles on since then, changing the oil every 5,000 miles. A little ... Read More

GMC Acadia Water Leaks

• 2007 Acadia Interior Leaks

  Written by: doug920 on Feb 8, 2013 6:09:19 AM

  We purchased a used 2007 Acadia with roughly 40,000 miles on it and reviewed the Carfax report and found nothing about the water leaks. At first, we did not notice any leaks, but we did purchase the car in winter. By summer, during rainstorms, the water would pool in the driver side floor board and it was coming from around the emergency brake pedal. We finally noticed that the area overhead ... Read More

GMC Acadia Problems and Repairs

• 2009 GMC Acadia lunges forward at 60 mph

  Written by: cj_needsafix on Jan 30, 2013 7:35:58 AM

  I bought my Acadia used in 2011 and it's been great until now. When I get to speeds near 60 mph and up the car often makes a feeling like its lunging forward in short bursts. Scary considering I'm on a busy highway. Problem not constant, but will happen at least 3-4 times on a short 20 minute highway drive. No dash lights come on to indicate any problems when this ... Read More

• First and Last GMC for us

  Written by: keheitmann on Jan 22, 2013 1:16:33 PM

  Unbelievable! There are 98 pages here! We bought our 2008 Acadia in September 2007. A lot of the same issues I am seeing here. Turning the car off and pulling the key out and it would keep running, steering gear replacement in Aug 2011, water pump in Aug 2012 and as of yesterday the "wave plates" and "wave housing". Let's not talk about the costs for towing, hotel, rental car, etc... ... Read More

• Re: 2011 Acadia Falling Apart Due to Subpar Craftsmanship [lovegmc1]

  Written by: deedee78 on Jan 15, 2013 3:13:57 PM

  Yes and it's much harder when everyone is giving you the run around !!! I don't think I should have to buy another car if GMC is willing to put a product out that doesn't work. Too bad you can't buy cars from Wal Mart and just bring it back receipt in hand !!!! yes and I forgot to mention that it ended up back after 2 or 3 days from ... Read More

• 2011 Acadia Falling Apart Due to Subpar Craftsmanship

  Written by: deedee78 on Jan 15, 2013 11:02:33 AM

  I bought my Acadia in September of 2011. I was back at the dealer before the end of Septemeber. It has only 21000 miles on it and the power steering fluid had to be replaced. It would grind like metal on metal before this change. It has an annoying rattle on the drivers side of the car. That can not be identified. They have changed speakers, reinforced insulation everything they can ... Read More

GMC Acadia Engine Problems

• Re: 2011 GMC Acadia [todd_jodie]

  Written by: gmcustsvc on Jan 15, 2013 8:27:03 AM

  todd_jodie, Good to know! :) If you needed to contact customer service for your region, GM of Canada can be reached at 800-263-3777 (Hours: M-F 7:30am - 11:30pm, Sat 7:30am - 6:00 EST). Sarah, GM Customer Service

• 2011 GMC Acadia

  Written by: todd_jodie on Jan 14, 2013 8:56:26 PM

  Sarah that's to funny but yes we are in Canada. I just picked the Acadia up from the "shop" today and they said that it was some loose fuses. jpf-thanks for the info, I will look into it!

• Re: 2011 GMC Acadia [todd_jodie]

  Written by: jpf on Jan 14, 2013 7:02:29 PM

  "Reduced engine power" problems are typically related to the throttle body or gas pedal cable. Other GM vehicles also have this problem. For example, check out the Impala forums for this problem. Good luck.

• Re: 2011 GMC Acadia [todd_jodie]

  Written by: gmcustsvc on Jan 14, 2013 11:02:53 AM

  todd_jodie, Correct me if I'm wrong - I see that you used the English spelling of shop (shoppe) - are you writing from outside of the US? I only ask to see if I will be able to offer our assistance or if I will need to refer you elsewhere. Sarah, GM Customer Service

• 2011 GMC Acadia

  Written by: todd_jodie on Jan 13, 2013 7:56:12 PM

  We bought our 2011 GMC Acadia about a year and a half ago. In the last couple of months we have been experiencing problems with it. We keep getting the "engine power is reduced" message, then the vehicle stalls and wont start until it has been left for at least 20 minutes. I took it to the service department and the first time it went in they said that there was ... Read More

• Goodbye GM

  Written by: matt07 on Jan 10, 2013 1:46:01 PM

  I have been a long time GM owner, still own my 1998 Chev pick up with over 215,000 miles on it. I currently drive a 2011 Impala, and my wife used to drive a 2007 GMC Acadia. That is until about a week and a half ago. Since then she has been using my mother's car. Apparently the engine went out. 108,000 miles, and 6 months over the warranty. So I ... Read More

GMC Acadia Transmission Problems

• Re: 2008 Acadia wave plates failure [sunbeamtiger]

  Written by: rinconmike on Dec 24, 2012 12:54:19 PM

  My 2007 failed with under 50,000 miles in June of 2011. I was still under warranty so I was lucky. I traded it in it right after the repair. Got a decent trade in value (I took good care of it). GMC was horrible during the repair. I went with an infiniti instead and probably will never buy another GM vehicle because of this.

• GMC Acadia 2008 Transmission problems continue

  Written by: mdear on Dec 3, 2012 7:50:59 PM

  in 2011 at 75K miles my transmission went out, total failure, while I was driving. The Chevy dealer rebuilt the transmission which was covered by warranty. But now in 2012 the transmission is failing again, called torque converter failed, and now it is not covered under warranty and they want me to replace the whole transmission $4500. Of course if GM would have replaced the transmission last year I would not ... Read More

GMC Acadia Problems and Repairs

• International Warranty Work

  Written by: timaanerud on Nov 18, 2012 1:40:46 PM

  I bought my GMC Acadia in Fairbanks, AK in 2011 while stationed there with the USAF. Sure enough we got orders to England soon thereafter. Does anyone know if there is someone in the UK who will honor the extended warranty I purchased? Thanks Tim

GMC Acadia Water Leaks

• Re: Another DISAPPOINTED Acadia Owner [sharkreef]

  Written by: momof3boys28 on Nov 1, 2012 4:08:34 PM

  This sounds like our old Acadia. We had the EXACT same issues with our 2008 that we had purchased back in the summer of 2011. We are from Portland area...I sure hope you weren't sold our old one. =( By our third time taking our car in we had had ENOUGH! I was headed to our local news station to have a consumer report story done. Finally, the dealership took the ... Read More

GMC Acadia Tires and Wheels

• factory tires didn't even make 36k miles

  Written by: momofmen on Oct 26, 2012 1:42:21 PM

  Hi, I bought a GMC Acadia in Nov 2011 and have put 32k miles on it so far. I took the car to 2 tire shops today because I thought the tread was looking a little low and wanted to know if I should replace them. I have to drive over a pass this next week and am worried about ice, snow, etc. Both tire stores pointed to the wear bars, ... Read More

GMC Acadia Transmission Problems

• Re: 2011 Acadia [intrigued66]

  Written by: chiefb41 on Sep 24, 2012 5:54:38 AM

  Don't do it. I own a 2008 GMC Acadia and it's the worst purchase I have ever made. I have yet to experience any transmission problems but that's only because my warranty has not expired. The Dealership I use to service my vehicle is pretty good, and also acknowledges that there are many GMC Acadias that are brought into the shop for transmission issues, similar to the other posts you see ... Read More

GMC Acadia Problems and Repairs

• Blinded by the light

  Written by: obyone on Sep 9, 2012 2:47:53 AM

  TECHNICAL Bulletin No.: 08-01-38-007C Date: June 14, 2011 Subject: Sun Reflection Off Chrome Trim Rings (Bezel) on Instrument Panel HVAC Air Outlets (Replace with Black Painted Trim Rings (Bezel)) Models: 2007-2012 GMC Acadia Supercede: This bulletin is being revised to include the 2012 model year. Please discard Corporate Bulletin Number 08-01-38-007B (Section 01 - HVAC). Condition Some customers may comment that the sun reflects off the chrome trim ring on the ... Read More

• Re: Acadia Denali Chrome Blinds me when I drive! [stoogie]

  Written by: acadiafan on Sep 3, 2012 8:14:55 AM

  I just bought a new 2012 Acadia SLT 1 last week (traded in my 2011 GMC Terrain). I have only driven it for one week and the glare from the chrome is killing me. What is the outcome? Has GM made replacements?

• Ridiculous

  Written by: motherof3girls on Aug 13, 2012 6:59:38 AM

  I have three beautiful children that I have to take to daycare, school, games, doctor appointments, etc and thought this was a nice looking very helpful and dependable vehicle that our family could use to do the job. Oh boy. I have owned this 10 since February of 2011. I have taken this hunk of junk to the dealership more than 5 times. The oxygen sensors went out-I had them replaced. ... Read More

GMC Acadia Transmission Problems

• Never again!

  Written by: jenknj on Jun 29, 2012 6:24:36 AM

  We have had nothing but trouble since the purchase of our "certified new" 2007 GMC Acadia last April. Twelve days after we bought it, it was in the shop for a shorted headlight and a squeaking noise in the steering column. It needed a new power steering rack assembly. Then, just 5 months later I needed new front and rear brakes. And that's when the water leaks started- in the front, ... Read More

GMC Acadia Problems and Repairs

• Re: The new ones are better [ktrie]

  Written by: lovegmc1 on Jun 16, 2012 9:05:09 AM

  I'm sorry you and the other gentleman are having problems with your acadias, but i have talked to so many people with them(even old ones) and they were problem free. Only one lady with a 2010 complained about it.. They just came out in 2007 and the quirks had to be worked out. There were a LOT of quirks, so it takes a few years to work out.. Regardless, as with ... Read More

GMC Acadia Real World MPG

• 2010 GMC Acadia 5.0 MPG average

  Written by: tamara1802 on Jun 15, 2012 10:25:57 AM

  I also brought my 2010 Acadia with 24,000 miles into the dealership today for a gas mileage issue. I am getting on average 5 miles to the gallon. In January of 2011, the dealership did a transmission adjustment on my car that lowered my gas mileage by about 2 MPGs. While unhappy with this, my husband and I werent given another option. Since then the gas mileage has continued to lower. ... Read More

GMC Acadia Water Leaks

• Re: GMC Acadia Leak [gmcustsvcsarah]

  Written by: chivo1974 on Jun 2, 2012 7:54:40 PM

  I had a 2007 GMC ACADIA with sunroof leaking troubles and after useless service at the dealer and useless help from GM customer service, I trade for a new 2011 and NOT SUNROOF. Customer service call me back almost 3 month after I called them to ask me what was the status in the car, the dealer did not want to take the car no more for repair, they even paid ... Read More

GMC Acadia Problems and Repairs

• Re: 2011 Acadia Piece Of junk [acadiamideast]

  Written by: gmcustsvcsarah on Jun 1, 2012 5:35:54 AM

  Hello John, I'm happy to do my best to assist - we're quite limited in how we can help as we're based in the US, though. Since you're in Qatar, you may want to check into this page: http://www.gmarabia.com/content_data/LAAM/ME/ar/GBPME/999/index.html . I see a link in there for GMC in the Middle East. If you have been working with Customer Assistance already, we can get your information to a department in the ... Read More

GMC Acadia Water Leaks

• Re: GMC Acadia Leak [duvill]

  Written by: ladyraczee on May 30, 2012 1:12:47 PM

  This is a real serious problem!!! I recently bought a 2008 Acadia in November 2011. I am sorry to say that I too am experience not just a leak this is running water. I didn't realize what the horrible smell that we were smelling in April, the smell of horrible eggs, and mildew. The bad part is I have started having terrible asthma attacks. Well this is because there is mildew ... Read More

GMC Acadia Transmission Problems

• Acadia Transmission Failure - Again!

  Written by: jjthk on May 29, 2012 10:57:25 AM

  Anyone considering the purchase of a GMC Acadia needs to be aware of the issues I have had with my Acadia. We purchased the vehicle used from a dealer, paid extra for the "Certified Preowned" classification to extend the warranty. The car had been in the shop multiple times prior to us buying it for the typical sunroof leak, which seemed to be resolved. The issues we have taken the car ... Read More

GMC Acadia Water Leaks

• GMC Acadia Leak

  Written by: tombenham on May 23, 2012 8:21:10 AM

  I have a 2008 GMC Acadia that has a chronic leak. On December 13, 2011, I had sunroof removed and the dealer body shop installed new drain lines. They inspected it and tested it with no leaks. However, the car battery was died and the check engine light was on so dealer had to run a diagnostic and dry out the eletrical system. All this seemed to fix the problem but ... Read More

• Re: GMC ACADIA SUNROOF LEAKS!! [queenladine]

  Written by: salsa5 on May 22, 2012 2:58:03 PM

  Sorry to hear about your issues. I had the same issue with a 2008 i bought that leaked big time 3 weeks after I bought it with the first heavy rain. I forced my dealer to take the car back after a month and half (it was not easy). I wrote info on this in an earlier post that I can't find now, but I wanted to mention that when I ... Read More

GMC Acadia Real World MPG

• Poor Mileage Performance

  Written by: huray4419 on May 6, 2012 8:33:59 PM

  I have been getting 12.5 mpg with my newly purchased used 2011 Acadia. I've been reading through some of the other posts, and heres where I stand: -Car has 16k miles; well broken in -Living in TX; no cold weather to worry about -Tires at full pressure -Purchased as Certified Used GMC; Assumption about inspection is everything is working as it should Really disappointed with the mpg, and wondering if I ... Read More

GMC Acadia Problems and Repairs

• Certified Pre-Owned Tire and Brake Pad condition

  Written by: redangrybird on Apr 30, 2012 2:50:09 PM

  Today I was told that I have to replace all four tires and brake pads, and replace the front rotors on my 2008 GMC Acadia SLT, which I purchase August 2011. I'm looking at my Certified Pre-Owned 172-Point inspection report and my tire treads depths were 7, 6, 7, and 5 /32nds. My brake pad thicknesses were 5, 8, 4, and 8 mm. My salesperson told me the tires had another ... Read More

• Re: Malfunction Indicator Light on 2011 GMC Acadia Denali AWD [stohome]

  Written by: gmcustsvc on Apr 28, 2012 11:04:37 AM

  stohome, Thank you for taking the time to post your experience and concerns. Can you please email me directly with the name of the dealer you are working with, your VIN, current mileage, and complete contact information to Social Media@GM.com? Please include your experience. I look forward to hearing further from you. Christina GM Customer Service

• Re: Malfunction Indicator Light on 2011 GMC Acadia Denali AWD [stohome]

  Written by: jpf on Apr 27, 2012 8:16:09 PM

  I suggest you find another dealer. Good luck.

• Malfunction Indicator Light on 2011 GMC Acadia Denali AWD

  Written by: stohome on Apr 27, 2012 4:52:33 PM

  Has anyone experienced a problem with the Malfunction Indicator Light (the one that looks like an engine) staying on, even after maintenance? I purchased a 2011 GMC Acadia Denali AWD new from my local dealership in May 2011. My buying experience was pleasant and the scheduled service changes seemed to go well (i.e. oil, tire rotations etc). The Malfunction Indicator Light came on in mid-March and stayed on. I followed the ... Read More

GMC Acadia Transmission Problems

• Re: transmission faliure 08 acadia [gmcustsvcsarah]

  Written by: samiali on Apr 5, 2012 12:19:51 AM

  Thanks Sarah I will send them an email. pls. let me know if there is another address that i can send to other than than the social media one. I am still miffed at the phone call of "Mahmoud" from customer service that refused to send us an official reply in email or letter form. and his argument was "this is how they operate". fyi, originally my father sent them the ... Read More

• Re: GMC Acadia Transmission [shoffman1]

  Written by: mmaseadog on Mar 30, 2012 4:01:05 PM

  We owned a 2007 Acadia that had numerous issues with water leaks and also started developing electrical problems with components on the front passenger side of the vehicle where many of the leaks occured. Each and everytime our dealer took care of us with these problems. When we were out of the bumper to bumper warranty (we we're at 90K miles). We called GMC Customer Service and they were fantastic. They ... Read More

GMC Acadia

• 2011 Acadia Cross Rails/Bars for luggage carrier

  Written by: dts2 on Mar 20, 2012 2:17:53 PM

  Anyone find a good alternative to the overpriced GMC crossbars for the Acadia....$195 is too pricey and it appears there are alternatives for $50+......thanks for your help

GMC Acadia Transmission Problems

• Re: 2011 Acadia [gmcustsvcsarah]

  Written by: stephsfab5 on Dec 15, 2011 6:35:47 PM

  Hi Sarah, I don't have a service request number. I have sent an email to the GMC contact info this evening. Hopefully this will help start it. Looking forward to hearing from you. stephsfab5

• Transmission Problems!!!!!!!! (RUN)

  Written by: mrshart1 on Mar 20, 2012 9:05:26 AM

  If I only discovered the Edmunds forum prior to purchasing an Acadia; it has been a nightmare. During the summer of 2011 my husband and I decided to purchase the Acadia; in January (2012) we notice the transmission slipping, my husband took the truck to GMC for service. After examining the car the Tech advised us the truck was fine it just need a software update because of the stability track. ... Read More

GMC Acadia Problems and Repairs

• re: replace you 2007 Toyota 4Runner

  Written by: safety9285 on Mar 19, 2012 10:54:11 AM

  kirby2010: I have a 2011 Acadia. I had a 2007. I did not have that water issuses but I did not have a sunroof. The water leak issues came from poorly designed sunroof drains. I have a sunroof now and no worries. The lighting issues and electrical issues came form the leaks. There was a problen also with the sockets holding the daylight running lights but that has been adressed. I ... Read More

GMC Acadia Water Leaks

• Transmission

  Written by: wisniewski97 on Mar 9, 2012 12:37:20 PM

  Strange experience - bought 2008 'certified used' Acadia November 2011. Have been in dealership two times already. Most recent experience - I was making a left turn & as I was just about perpendicular to the cross traffic the transmission quit engaging & I was totally stuck blocking traffic. Two gentleman pushed can out of the way...seems there is a Transmission plate issue. OMG. Husband & I are totally dissatisfied. My ... Read More

GMC Acadia Problems and Repairs

• Gm wont help if by used!

  Written by: arw0678 on Feb 9, 2012 3:05:44 PM

  We bought our 2008 Gmc Acadia used in Jan 2011. Within 3 months the headliner was leaking thru the dome light & airbags. Since the Manufactor warranty had expired we went to a none dealership crrtified mechanic to get fixed (cost way less than dealership). Had the front weather stripping replaced. No leaks until a week ago (Jan. 2012). Went to dealership to get fixed since was told it was the ... Read More

GMC Acadia Water Leaks

• Re: Major water leaks in 2011 GMC Acadia Denali [dg79]

  Written by: 3suns on Feb 7, 2012 6:30:41 PM

  Cursed with a 2008 Acadia SLT2 sunroof etc. 114,000 miles later....... Leaking roof several visits but fixed by parking in my garage. New transmission @ 75000 mi. Power seat never worked on drivers side when I used, I'm 235 lbs, worked fine for my much lighter wife. Fuse box had to be replaced because of the leaks. Now warranty is off and the other day all lights on dash stayed on ... Read More

• Re: Major water leaks in 2011 GMC Acadia Denali [woofa23]

  Written by: dg79 on Feb 7, 2012 3:40:32 PM

  GMC customer service did absolutely nothing for me. Because I have the best insurance company they pushed the problem off on them. My insurance company got screwed but did me right by totaling the vehicle and paying me top dollar value because of the low mileage and otherwise excellent condition. I am now a very happy new owner of a Hyundai Sonata. From what I have read in this and other ... Read More

• Re: Major water leaks in 2011 GMC Acadia Denali [woofa23]

  Written by: gmcustsvcsarah on Feb 7, 2012 5:59:25 AM

  Good morning, I'm sorry you're having difficulties with your Acadia; we are available to look into this with you by getting a Service Request set up if you like. Please feel free to contact us via email with more information, including your name, the last 8 of your VIN and current mileage, and the name of your current dealership. Regards, Sarah GM Customer Service

• Re: Major water leaks in 2011 GMC Acadia Denali [cbrown2008]

  Written by: woofa23 on Feb 6, 2012 6:13:14 PM

  We are having the exact same problems with our 2008 and now have electrical problems due to the water leaking in. I had to post after your comment on the GM service rep. I wonder if they are actually doing anything with that info or just trying to appear concerned!! Sooo frustrating. Good luck!!

GMC Acadia Problems and Repairs

• This is why I didn't want to buy GM again

  Written by: mykee88 on Jan 11, 2012 9:24:25 AM

  My wife and I bought a 2007 GMC Acadia in April of 2011. Nice looking vehichle. The problem is during the last week of December water started to leak from the interior lights. I contacted the dealer about this to have the issue fixed and still have not recieved any help. The service person I spoke with told me that they had to get an outside source to come in to ... Read More

• 2009 GMC Acadia problem

  Written by: suvmom99 on Dec 20, 2011 9:59:30 PM

  I will start by saying that I have bought 9 used cars over many years and have never felt the need to post on a forum regarding major problems of anything I've owned (from Nissan's to Chevrolet to Ford). I bought a used 2009 GMC Acadia SLT2 5 months ago and will never own another one unfortunately. As many others have said, I absolutely love the looks and amenities of the ... Read More

GMC Acadia Water Leaks

• Re: Major water leaks in 2011 GMC Acadia Denali [sparky_12]

  Written by: gmcustsvcsarah on Dec 5, 2011 10:05:11 AM

  Looking forward to hearing how the repair holds up. Sarah GM Customer Service

• Re: Major water leaks in 2011 GMC Acadia Denali [cbrown2008]

  Written by: gmcustsvcsarah on Dec 5, 2011 8:23:48 AM

  Cbrown2008, We are more than willing to get a Customer Assistance case set up for you. Please email us some more details, including your name and username, the last 8 digits of your VIN, current mileage on your vehicle, the name of your involved dealership, and the details of the visit(s) you have made to address this concern. Thank you for your patience and willingness to work with us, Sarah GM ... Read More

• Re: Major water leaks in 2011 GMC Acadia Denali [gmcustsvcsarah]

  Written by: cbrown2008 on Dec 4, 2011 8:43:01 PM

  Help! I am having the same water leak problems. Bought mine used about 6 months ago or so and about a month after I got it it started leaking above the driver side door soaking the headliner. Last week I took it to a dealer and they said the drain tubes had come off on the front sunroof but that they fixed it. Well while at Church today it started raining ... Read More

• Re: Major water leaks in 2011 GMC Acadia Denali [rjblade]

  Written by: sparky_12 on Dec 4, 2011 7:17:49 AM

  rj…I just got the Acadia back from the dealer. Took 4 days to repair. They claim they fixed it (only time will tell). They said it was just what they thought it was because this wasn't the first one they've had to repair. I guess it had something to do with not enough sealant around the rear skylight. Should anything happen again in terms of interior leaks, I'll be sure to ... Read More

GMC Acadia Real World MPG

• Re: Poor Mileage [huedawg]

  Written by: hsalinas on Dec 3, 2011 6:08:31 PM

  I have already commented on this thread earlier. I just want to re-iterate that if there is anybody here gathering information to form a class action suit against GM or GMC then I would like participate. I purchased (2) 2011 GMC Acadia's, (1) Denali and (1) SLT2 for my company and I am really annoyed with the false information especially with the EPA labeled on the fuel mileage. The vehicles that ... Read More

GMC Acadia Water Leaks

• Re: Major water leaks in 2011 GMC Acadia Denali [sparky_12]

  Written by: rjblade on Dec 2, 2011 11:59:39 AM

  Sparky, good afternoon I just bought a 2011 Acadia SLT2 with all the options. namely the skylights/moomlight. As I have been reading throught the posts, I was hoping the leaking issue had been resolved. My vehicle has not been left outside in the rain yet. Winter is approaching and I expect to see lots of ice/snow and rain being built up on skylights. please, I would like to know the out ... Read More

GMC Acadia Problems and Repairs

• Re: GMC 2007 Acadia having problems [salsa5]

  Written by: rjblade on Nov 30, 2011 10:24:10 AM

  How is your 2011 Acadia behaving now? Any problems? I am asking because I just purchased a 2011 SLT2 with 13000 miles and I am experencing horrible gas milage, around 12 mpg. You are right in saying that the dealer can not fix a design problem. Only GM engineering can find a solution after they have been task by GM mangement to research the issue. We as a group must get ... Read More

• Re: 2011 Acadia motor issues [kristinylea]

  Written by: heyyou1 on Nov 6, 2011 4:45:33 PM

  Good luck Kristin. So far, I don't feel like GMC really cares a whole lot about it's customers. The only sense of urgency with getting things resolved seems to be in the customer's domain, not GMC. As bad as things have been for GM and the auto industry as a whole, it's surprising that GM would be so cavalier with ANY current customer, whether they are new or long standing...one would ... Read More

GMC Acadia Water Leaks

• Re: Major water leaks in 2011 GMC Acadia Denali [sparky_12]

  Written by: momof3boys28 on Nov 27, 2011 5:05:52 PM

  Ours is a 2008 and we have been having many different electrical problems. You will find from googling that others too have had many issues. Our car stinks so bad it is HORRIBLE! It is sad to hear that even the 2011 are having the same issues as the 07-08. Get a case # with GM and then I hope the dealer helps you. Our car has been in since Wednesday ... Read More

• Re: Major water leaks in 2011 GMC Acadia Denali [sparky_12]

  Written by: gmcustsvcsarah on Nov 27, 2011 9:49:54 AM

  We would like to get a Customer Assistance case set up with you, if you would like. Please email us your name/user name, contact information, the last 8 digits of your VIN, and the name of your involved dealership. All the best, Sarah GM Customer Service

• Major water leaks in 2011 GMC Acadia Denali

  Written by: sparky_12 on Nov 26, 2011 10:55:01 PM

  I've been reading a LOT of posts from people having the same problems that I'm having. I've had my 2011 GMC Acadia Denali for about 6 months now. It's garage kept at home and at my wife's job. However, it was recently left outside for several hours during a steady rain and when I got in, I noticed that it was leaking pretty bad around the front dome lights and the ... Read More

GMC Acadia Real World MPG

• Acadia poor gas mileage, not close to sticker

  Written by: stephenw1 on Nov 25, 2011 7:38:20 PM

  I have driven my 2011 GMC Acadia about 6000 miles. I calculate the mpg at every tank fill up and it is usually around 13.5 mpg never above 14 mpg. I do mostly city driving but there are also occasional long distance trips of at least 2 hours. It is truly unacceptable that the window sticker mpg could be at such odds with reality. Now that I see how many other ... Read More

GMC Acadia Problems and Repairs

• Re: GMC 2007 Acadia having problems [rbahnsen]

  Written by: salsa5 on Nov 25, 2011 12:30:15 PM

  Yes, GM is well aware of the problem. Save your time and energy on the suit... many have tried. You don't think its a coincidence the roof rack system looks different on the 2009s and newer. They just don't want to do a full recall and probably don't have the answer for a poor design. Quick review... I bought a 2008 acadia used... didn't realize the water problem (after doing what ... Read More

• Re: 2011 Acadia With Total Engine Failure [gmcustsvc]

  Written by: 2zmax on Oct 29, 2011 12:42:37 PM

  Christina, Thank you for checking on me. The car is at the dealer, and they told me that they will replace the engine with a new one. I've been told it will be 3-4 weeks before we get it back. At least they were nice and put my wife into a nice rental GMC Yukon My wife also told me that the steering started to make noise, I'm afraid that this ... Read More

GMC Acadia Real World MPG

• Re: 2011 GMC Acadia FWD- Poor Gas Mileage [davidswi]

  Written by: bobbytheboy69 on Nov 23, 2011 2:33:14 PM

  I just bought a 2010 used acadia, and the mileage around town could not be worse. I have a gm full size work van with a 5.7 liter and it has roughly 2-3 thousand pds on it all the time. The acadia gets worse gas mileage then my work van. On the highway the truck we will call it, gets wonderful mileage. 2 dashes I went about 80 miles but I ... Read More

GMC Acadia Problems and Repairs

• Re: GMC 2007 Acadia having problems [rbahnsen]

  Written by: safety9285 on Nov 23, 2011 5:23:38 AM

  If you have a SunRoof on your 2007 and you bought it used, get rid of it as soon as possible. If you bought it new, GM is well aware of all the problems the leaking sunroofs caused. Once the electronics got soaked once the problems never go away. As far as the timing change, GM shortened the OIL change cycle downwards because of the timing change issue. ON the 2011 ... Read More

• Re: 2011 Acadia With Total Engine Failure [jwachsman]

  Written by: 2zmax on Oct 24, 2011 5:40:42 PM

  Hi jwachman I'm sorry this happened to you, especially that it just happened to me as well!!! My wife's 2011 Acadia, with just 10,000 miles just blew the engine today! Timing chain broke when she was on the highway doing 65! She lost breaking and steering and barely got to the side of the road without being hit. She had our kids in the car with her! Needless to say, I ... Read More

GMC Acadia Real World MPG

• Not happy at all with fuel economy!

  Written by: mschlag on Nov 20, 2011 3:33:20 PM

  I just purchased a 2011 GMC Acadia with 18,000 miles on it. My fuel economy completely destroys my budget. The best I have got is 17.4 when more than 70% of my drive is highway miles. If it is all city it gets around 13-14 I never would have bought it if I knew what I was paying for. I am going t.o lose a lot of money trading this in. ... Read More

• Re: 2011 GMC Acadia FWD- Poor Gas Mileage [davidswi]

  Written by: yulan on Nov 16, 2011 7:12:31 AM

  davidswi, What state do you live in? Does anyone on the forum live in Atlanta or elsewhere in GA?

GMC Acadia Water Leaks

• Please Help I'm driving a boat!

  Written by: awatters on Nov 15, 2011 1:09:07 PM

  I purchased my 2007 GMC Acadia LT used in March 2011. I should have known to cancel my paperwork and run fast away from this lemon, when the dealer could not give me the SUV after all the paperwork was sighed mind you. Because they were having trouble with the timing belt change out, 25,000 miles. They had it for over 2 weeks. Then I noticed that my drivers side running ... Read More

GMC Acadia Real World MPG

• Re: 2011 GMC Acadia FWD- Poor Gas Mileage [gmcustsvc]

  Written by: benny25 on Nov 2, 2011 6:18:05 AM

  My 2010 SLT Acadia is the worst car I have owned. WHat makes it worse is G.M. Acting like I'm the only one getting poor milage. Driving in attempt to get milage, the best I get is 20mpg highway. That coasting through towns slow acceleration and driving 58mph in cruise on flat roads. Finally today my service advisor at the dealership said that's the milage they are getting. And that his ... Read More

• Re: 2011 GMC Acadia FWD- Poor Gas Mileage [gmcustsvc]

  Written by: al63017 on Oct 27, 2011 7:12:31 PM

  Wow glad I stopped by here. Was looking at Terrain Forum and their gas mileage is also terrible along with Equinox owners with 4 cyl engines. Was going to look at Acadia but looks like I am back to European or Japanese cars. My runabout is a 2011 VW Jetta Diesel 45 mpg is common every morning when I drive to work. Has been flawless. These cars are the best kept ... Read More

• Re: 2011 GMC Acadia FWD- Poor Gas Mileage [davidswi]

  Written by: gmcustsvc on Oct 27, 2011 12:34:41 PM

  davidswi, I apologize for your frustrations. Have you spoke with GM Customer Assistance? If not, I would recommend setting up a case with them. I would be happy to do so for you. Please feel free to email me directly. Christina GM Customer Service

• Re: 2011 GMC Acadia FWD- Poor Gas Mileage [klewis0906]

  Written by: davidswi on Oct 26, 2011 10:45:36 AM

  I am pushing the dealer to take my car back, (lease) and refund the deposit. They acted like my problem was isolated, but of course it is no problem. When I read ALL of these items, it just made me more pissed off. ANd the BS about breaking a car in..... what is this 1975? Come on. I went back to an Americal car, thinking it might be ok, but I ... Read More

• Re: 2011 GMC Acadia FWD- Poor Gas Mileage [davidswi]

  Written by: klewis0906 on Oct 26, 2011 10:00:57 AM

  I think there are enough of us to do a class action! Gas is to high to be stuck with a new SUV that doesnt do what the rating states! Not even close!

• Re: 2011 GMC Acadia FWD- Poor Gas Mileage [steve_]

  Written by: davidswi on Oct 26, 2011 9:52:42 AM

  I have 2600 miles on a 2011 Acadia Denali the gas milage is horrific. Been to the dealer, but of course everything is "fine". I am averaging 14 mpg with 90% of the driving on a highway. I will never buy a GM product again. I also have a Nissan Armada hich gets 17 - 19 mpg driving the same route I take my Acadia. The rating is completely false. Never ... Read More

• Re: 2011 GMC Acadia FWD- Poor Gas Mileage [klewis0906]

  Written by: gmcustsvc on Oct 20, 2011 1:49:29 PM

  You can contact her by clicking on the gmcustsvc username and using that email address. Tricia, GM Customer Service.

• Re: 2011 GMC Acadia FWD- Poor Gas Mileage [gmcustsvc]

  Written by: klewis0906 on Oct 20, 2011 12:59:38 PM

  Hi Tricia - please forward Christina's email and I will follow up with her. I see quite a few replies and condolences from GMC representatives. Are there any proactive measures being done on your end? There seems to be alot of your customers online complaining about the same problem. the under inflated tire response doesn't appear to resolve the problem. i really hate that I paid cash for the vehicle. Otherwise ... Read More

• Re: 2011 GMC Acadia FWD- Poor Gas Mileage [klewis0906]

  Written by: gmcustsvc on Oct 20, 2011 12:48:29 PM

  I am glad to hear that you are working with your local dealer. Please feel free to keep us posted. If you have any questions in the meantime please feel free to contact Christina by email. Thank you. Tricia, GM Customer Service.

• Re: 2011 GMC Acadia FWD- Poor Gas Mileage [shen1]

  Written by: gmcustsvc on Oct 20, 2011 12:24:57 PM

  shen1, Sorry to hear about the gas mileage you are getting on your new vehicle. Please keep us posted on any information from the dealership. Thank you, Caron, GM Customer Service

• Re: 2011 GMC Acadia FWD- Poor Gas Mileage [klewis0906]

  Written by: shen1 on Oct 19, 2011 5:12:40 PM

  Just wondering what the dealer had to say this time. How many more miles do you need to drive it before it starts getting better gas mileage?

• Re: 2011 GMC Acadia FWD- Poor Gas Mileage [steve_]

  Written by: klewis0906 on Oct 19, 2011 9:27:57 AM

  I just dropped my truck off at the dealer. We'll see what they say......

• Re: 2011 GMC Acadia FWD- Poor Gas Mileage [shen1]

  Written by: steve_ on Oct 17, 2011 3:48:38 PM

  Some people do get good mpg right out of the gate. Others take a while but at least the mpg should be trending upward as the vehicle breaks in. The info centers have gotten pretty accurate but I'd manually check 4 or 5 tanks too. From what I've read, the EPA testing is pretty rigorous even though the conditions are still well controlled by the testing lab. That same "EPA testing" ... Read More

• Re: 2011 GMC Acadia FWD- Poor Gas Mileage [shen1]

  Written by: klewis0906 on Oct 17, 2011 3:03:59 PM

  well, my acadia has 28k miles on it. what excuse will they give me??

• Re: 2011 GMC Acadia FWD- Poor Gas Mileage [steve_]

  Written by: shen1 on Oct 17, 2011 2:43:00 PM

  I agree that it doesn't sound right, however, I took it back to the dealership today to have it checked a second time. The Driver Info Center MPG currently reads 13.9 and the service manager says that "there is nothing wrong and this gas mileage is to be expected". He then went on to tell me that it could take 10,000 or 20,000 miles until the car is broken in. I ... Read More

• Re: 2011 GMC Acadia FWD- Poor Gas Mileage [shen1]

  Written by: steve_ on Oct 16, 2011 6:55:53 PM

  Doesn't sound right. I'd open a case with GM. Since you are under warranty, there shouldn't be a diagnostic fee if GM customer service wants you to revisit the dealer.

• Re: 2011 GMC Acadia FWD- Poor Gas Mileage [steve_]

  Written by: shen1 on Oct 16, 2011 6:24:51 PM

  7100 miles. Fuel economy hasn't changed at all from the day we drove it home.

• Re: 2011 GMC Acadia FWD- Poor Gas Mileage [shen1]

  Written by: steve_ on Oct 16, 2011 6:07:03 PM

  How many miles do you have on it? Many new cars take several thousand miles before the mpg starts to get in line with the EPA estimates. My last new car didn't start hitting its stride until ~10,000 miles.

GMC Acadia Problems and Repairs

• Re: 2011 Acadia With Total Engine Failure

  Written by: jwachsman on Oct 15, 2011 2:14:28 PM

  I bought my new 2011 Acadia during the last week of June, and the engine went completely out four weeks ago. I was shocked that the engine would fail in a car with less than 10,000 miles. It's still in the shop, and GMC will not authorize the dealer that sold me the car to put a new engine in it (even though the dealer's head mechanic advocated for a replacement). ... Read More

GMC Acadia Real World MPG

• 2011 GMC Acadia FWD- Poor Gas Mileage

  Written by: shen1 on Oct 14, 2011 4:11:18 PM

  I have had my Acadia for 5 months now and I am averaging about 13.5 MPG. Obviously this is no where near the range on the sticker which is 17/24. I would have never even considered this vehicle had I known that the gas mileage would be nowhere near the range on the sticker, but since this vehicle got great reviews for fuel economy I thought it would be a good ... Read More

GMC Acadia Lease Questions

• 2012 GMC Acadia Denali AWD

  Written by: tmarino on Oct 13, 2011 9:27:18 AM

  Hello All, Anyone know the October 2011 residual and lease rates for the 2012 GMC Acadia Denali AWD? Any incentives or rebates? Any other good info or tips before I start negotiations? Thanks.

• Re: current rates [jcatan33]

  Written by: Car_man on Sep 25, 2011 5:55:12 PM

  I'd be happy to help you out, jcatan33. Ally's September base lease rate and residual value for a 36 month lease of a 2012 GMC Acadia SLT1 with 15,000 miles per year are 1.05% and 51%, respectively. The numbers for an otherwise identical 39 month lease are 1.05% and 48%. The lease rates for the 2012 Acadia Denali AWD are the same, gut its residual values are 1% lower. I don't ... Read More

GMC Acadia Real World MPG

• Re: 2011 Acadia AWD Denali [gmcustsvc]

  Written by: hsalinas on Sep 10, 2011 5:45:48 AM

  I must say that I am very disappointed with the fuel economy on my 2011 GMC Acadia Denali. I've become a huge fan of GM after purchasing my first, a 2009 Chevrolet Traverse LTZ. This vehicle suited the needs of my family perfectly, very comfortable, excellent in the snow, loaded with features and best of all it was giving a steady 18mpg around town and 22mpg on the highway. Unfortunately on ... Read More

GMC Acadia Problems and Repairs

• Re: So fustrated with my 2011 Acadia [11acadia]

  Written by: skpa on Sep 8, 2011 6:44:59 PM

  My 2011 rolls back on inclines as well. Does not seem normal to me either. What I am extremely disappointed with is the blue and black smoke my Acadia emits on cold starts. GMC engineering claims this is normal. It's great to see a $40k car blow smoke on cold starts....makes me wonder what else I have to look forward to. Stabilizer links were just replaced @ 5k miles....front end was ... Read More

GMC Acadia Real World MPG

• mpg should be npg(no miles per gallon)

  Written by: bat4 on Apr 15, 2011 7:42:03 AM

  We recently bought a 2011 Acadia. The posted mileage is 17/24..We are not even close!! The car gets 15mpg and my wife drives 75% on the highway. I wish there was some recourse because the reason we traded in the suburban was for better gas mileage. GMC is guilty of false advertisement and if I could I would send it back to the dealer !!