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Used 2011 Volkswagen Routan Consumer Reviews

3.5 out of 5 stars
51 reviews

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We have a limited number of reviews for the 2011 Routan, so we've included reviews for other years of the Routan since its last redesign.

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Pros
Cons
4 out of 5 stars

PERFECT FOR US

Howard Kesselman, 12/21/2016
updated 06/27/2019
2011 Volkswagen Routan SE 4dr Minivan w/Rear Seat Ent (3.6L 6cyl 6A)
16 of 17 people found this review helpful

Bought the vehicle when we had 5 dogs and 3 cats to go to our vacation home. It has given us no problems, gas mileage is good. Seems to drive itself. Only problem is the city we moved to does not have a VW dealer. Has a VW authorized repair shop, but so much of this is Chrysler if we had a major problem iI am not sure that they would know what to do. We have 76000 miles on the car now and love it. A lot of highway mileage, probably 80%. I can get over 30 mpg if the speed is kept around 55. At 75 on the highway mpg is around 26. City is 20 or 21. Been great for hauling stuff around Still great at 83000 miles. Almost drives itself. Had to sell it as it is difficult to get serviced in small town. It is part VW and part Chrysler and VW service center here did not have the equipment to service warning light. Chrysler dealer would not help with the electronics so had to sell. DO NOT recommend for small town.

Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
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3 out of 5 stars

DISAPPOINTMENT.

Gil Tigno, 08/26/2015
2010 Volkswagen Routan SE 4dr Minivan (3.8L 6cyl 6A)
15 of 16 people found this review helpful

Big disappointment about reliability of the mini van that was relied heavily as family vehicle especially in transporting our grandkids to and from school. The van was purchased in 2010 (new) and the first safety concerned was a vibration of the body when the brake was applied. Problem was fixed as a factory defect and later we have to take it back to dealership for a number of alarms in the instrumentation panel. Lately, we noticed a white smoke coming from the engine, and had it towed back to the dealership to replaced a part of the cooling system that caused the coolant to leak. Unfortunately, this repair is not covered by the extended warranty and we have to pay over $600. Question is....do we have a lemon on our investment? I would not recommend buying this model to anyone.

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
2 out of 5 stars
Value
3 out of 5 stars
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2011 Volkswagen Routan for sale near you
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4.75 out of 5 stars

12,000 miles and going strong

fairest, 10/16/2011
2011 Volkswagen Routan SE 4dr Minivan w/Rear Seat Ent, Nav (3.6L 6cyl 6A)
26 of 29 people found this review helpful

We purchased the 2011 Routan for our summer driving season. This van has been great for us. The navigation and ent. system are very easy to use. It is also nice to have the various electronic access points in the rear seats. We drove the van 12,000 this summer and cannot be disappointed.

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5 out of 5 stars

Great Value Minivan

ad, 10/09/2010
2010 Volkswagen Routan SE 4dr Minivan w/Rear Seat Ent, Nav (3.8L 6cyl 6A)
22 of 25 people found this review helpful

I have previously researched this car for almost 6 months and I just decided to buy it now for a huge incentives (i mean $8400 off from MSRP!). The only downful on this van is that they always attached it with chrysler/dodge. Hey people, we should be proud of our own products. Anyway, based on my analysis, the handling is decent, it has enough power to pass slow moving cars. I dont have problems changing lanes, the side mirror is a good size and its adequately placed. I dont have problems with my blind spot side. It feels that you are in control in the road. My family loves it. Dont get the overpriced Sienna and Odyssey. Save your extra money for vacation.

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2 out of 5 stars

don't buy one of these

Pat, 02/04/2016
2011 Volkswagen Routan S 4dr Minivan (3.6L 6cyl 6A)
7 of 7 people found this review helpful

Make sure you purchase an extended warranty if you must own one. This is a big/heavy van...feels way heavier than the previous generation grand caravans. Brakes are undersized....chews through pads at an amazing rate every 25k or so. 30k miles driver's side seat heater shorted out and had to be replaced. 72k miles flex plate in transmission had to be replaced. 75k miles spun rod bearing and had to replace short block. 95k miles torque converter solenoid and leaking transmission lines replaced. Since 50k miles random electrical issues with cam position sensor (i believe a resulting mis-fire was the root cause of the rod bearing failure) and inability to start vehicle. Dealer can do nothing since no computer only gives generic cam position sensor error and it never does it while at the dealership. Dealers don't seem to know anything about these vehicles since they are made by chrysler. interior quality is crap, when temperature/weather changes the video screens and storage in the ceiling rattle like crazy until the whole interior is up to temperature. bluetooth connection for hands-free calling is garbage....too slow, too hard to set up compared to other manufacturers sunlight coming in over driver's shoulder completely washes out LED displays on dash (odometer, outside temp, etc). front window deforster vents are in the completely wrong place...blow warm air higher on the windshield than the resting position of the wipers. in snow and sleet the wipers and lower windshield ice up resulting in the window not being cleared by the wipers

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
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