2024 Volkswagen Jetta Consumer Reviews
Pricing
S - $22,660 MSRP
Edmunds suggests you pay
$21,041Prices based on sales in TX thru 8/11/25
Final assembly in Mexico
We have a limited number of reviews for the 2024 Jetta, so we've included reviews for other years of the Jetta since its last redesign.
Manufacturer does not honor warranty work
Vincent Valentino, 07/08/2024
2024 Volkswagen Jetta Sport 4dr Sedan (1.5L 4cyl Turbo 8A)
14 of 22 people found this review helpful
First off I like to say that I always like Volkswagen friends and family has them, but I never given the car as crappy as the one I bought from executive Volkswagen and New Haven, Connecticut. Since day one, I drove Off a lot with the vehicle, I noticed clunking coming from the front end. The transmission is very jerky And wants to shift down Shift. The alignment went off at least eight times. I’ve been to 3 different dealerships Also, also in communication with the manufacturer with my Concerns and complaints they all Gave it an alignment and did not replace one time bolts only. When I receive the alignment printouts back, they were still in the red. They cannot correct the alignment repair attempts were made, and they still will not refund my money back. These cars are riddled with issues Apple CarPlay continuously disconnects. Climate control only blows, extreme hot or extreme clot, but nothing in the middle. Driver seat is jiggly on the track and door does not close properly. The list goes on. But nobody wants to take responsibility. The dealership say my car is perfectly fine. I have friends and family, the same exact and there is nothing to compare My car is clearly Faulty and the manufacturer does not want to take responsibility. Fathers and sons Volkswagen and Springfield ma Volkswagen of North Hampton ma And especially executive Volkswagen these guys are all criminals. They do not provide any valuable information or answer questions regarding technical Range of the vehicle when they describe vehicle is fine. And when you say you wanna record their phone call, they suddenly stop talking . I think this company went downhill, including their dealerships. They do not correspond with dealerships to make them take responsibility for damages. They cost of vehicle or manufacturing issues. Constantly give me the runaround. I’m currently working with a consumer attorney multiple specialist looking at my vehicle and they still deny it . I’m not sure what to do. I need help and I’m making payments on this vehicle and it’s leaking oil as well and they do not take responsibility. I can’t stress enough.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Transmission Issues on Brand new SEL
Issam Al-Refai, 08/28/2023
2022 Volkswagen Jetta SEL 4dr Sedan (1.5L 4cyl Turbo 8A)
16 of 26 people found this review helpful
The car is a piece of junk after 2000 miles the transmission started acting up hard shifts especially when going from second gear to first. Very clunky and honestly terrible the dealer just says that it is a software issue and is pending a software update that was like 7 months ago the issue is still not resolved and it appears that they will just not do anything about it. DO NOT BUY THIS CAR just get a Honda or Toyota and spare yourself the terrible customer service and recurring issues.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Junk
Jason, 09/05/2024
2022 Volkswagen Jetta S 4dr Sedan (1.5L 4cyl Turbo 8A)
7 of 11 people found this review helpful
First I want to say when we bought this car in 2022 there weren't many options available. At the dealer we bought this from it was the only one in stock and we needed to be out of our lease at the time. We bought the one and only on the lot which was the base Jetta S. I'll start with the good, this will be quick. I get really good gas mileage, upper 30's on average and can get upper 40's on the highways, there is plenty of power to get going and to pass slower drivers. Now to the bad. The tires are crap, it has power to move but the tires slip all the time, even on slower take offs they will spin. Wet roads? Be careful as the stock tires have no traction in the rain. The seats are uncomfortable for longer trips, the center console comes out too far into my right leg as I'm driving and is just annoying, the base radio is trash like old car kinda trash not the typical decent stock radios in most cars these days. It really sounds horrible. The rear brake pads wore out at only 24k miles which I have never seen in my 43 years of driving. My last car stock brakes lasted to well over 60k miles and I downshift going down hills to help my brake life. VW won't warranty them and I wasn't about to spend over $900 for them to replace the pads and the rotors so I did the job myself in my driveway.. I am also getting random electrical issues which of course random issues are hard to diagnose, if the issues don't happen when the car is at the dealer then you're out of luck. There is a nice hum going on driving down the road, I thought it may be a wheel bearing but the dealers assures me it's not and is suspecting the noise is coming from a tire or tires. I've never heard a noise like this from a tire either but I guess it could be and would be another negative to the already bad tires so that means spending more money for this low milage car. I regret buying this car and want to get something else. I will never buy a VW again.
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Enjoyable Commuter and w/6sp
VDub Commuter, 08/06/2024
2024 Volkswagen Jetta Sport 4dr Sedan (1.5L 4cyl Turbo 6M)
2 of 2 people found this review helpful
Like many we've owned most brands, Honda, Toyota, and Mazda and lived with VW growing up. Our new 2024 Jetta Sport w/6sp manual is a good blend of comfort and fun. Our trim has all the necessary features like connected Android Auto and Carplay, along with a host of safety nannies features like blind spot monitor and adaptive cruise control. The 1.5t engine has plenty of pep and the 6sp really makes for a fun experience. The shifter is precise enough and the clutch is light with a grab point is easy to feel. Full LED light clusters on front and rear are nice touches. The interior materials are not going to compete with the soft materials of other popular brands. But having had both Toyota and Mazda, we don't miss the difference. Spots where you mostly contact like the steering wheel and arm rests have leatherette or cushion. The other areas are more for bragging rights when you boil it down. The rear seats have plenty of leg room and while all have cloth, they are comfortable and soft with no weird spots that are uncomfortable. Having a sedan reminds us of how practical they can be and easily fit the stuff we haul on the daily, like grocery or a Costco run. We have a CUV if we really need to haul something larger which is really seldom. I do most of the maintenance on our cars so I'm not too concerned about longevity. We're expecting 8-10 yrs from our Jetta like our other vehicles so resale isn't that much of a concern either. We managed a decent OTD price and with other cars with a manual gearbox either not available or with MSRP+mkt adjustment, we are really satisfied with our purchase. Every mfr has dealt with reliability concerns in recent years so we're approaching our ownership with slightly guarded optimism. Initially we couldn't be more satisfied and the mpg average borders on hybrid territory without paying the premium up front. A bit of nostalgia based but I intend to thoroughly enjoy this sensible commuter w/6sp manual gearbox and it has a manual keyed ignition. Buyers that want the latest tech aren't going to be satisfied with a model like this but to each their own...
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
I LOVE this car!!!
Kimberly M, 12/02/2023
2023 Volkswagen Jetta SE 4dr Sedan (1.5L 4cyl Turbo 8A)
4 of 6 people found this review helpful
I shopped for months for a new car. My top priorities were safety, gas mileage and reliability. Hit the jackpot on all 3 with my new Jetta! I've had 2 VWs before and I've always loved them. I was picking between a K5 and the Jetta. I loved the technology with the K5 but when I opened the door on the Jetta I could tell the difference immediately in quality. The doors were heavier on Jetta and just overall a better made car. Great warranty, love how it handles, sunroof, heated seats, it's a great car! Only thing I would wish for is wireless charging and wireless Apple CarPlay.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value