Used 2021 Volkswagen ID.4 Consumer Reviews
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Minus a star for the software & On Screen Errors
VoltsWagon, 05/26/2021
updated 11/29/2021
2021 Volkswagen ID.4 1st Edition 4dr SUV (electric DD)
15 of 17 people found this review helpful
Well known by now the lag of the touch screen, deficient Phone app with delayed connection. VolksWagen so far has been full of empty promises regarding vehicle software updates, a phone app with nothing to offer and no where to complain. The car itself is Loaded with features, Drive is nice and quiet but a bit bumpy on rough roads. The quality of the car and its gadgets? Well only time will tell. The ID.4 does occasionally display onscreen system errors that go away once the car is turned off for a while and so far has not hampered the drive-ability, nor has VW address them yet. Phone support is non existent, parts unavailable and dealers aren't much help yet. In other words the nice car experience can be destroyed even if minor service is required or parts needed. But this EV-ID is tempting to acquire and issues easy to overlook, so know before you go.
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Great car with limited range
Johnrew, 11/04/2021
updated 05/11/2022
2021 Volkswagen ID.4 Pro S (Statement) 4dr SUV (electric DD)
14 of 16 people found this review helpful
First hand experience driving an id4.pro 70% on highways and interstate, the max range is about 200 miles. UPDATE: After driving it for a year, here is my quick review... Pros: Good acceleration. Smooth drive. Quiet. Comfortable. Reliable (no major issues). Cons: Range is drastically reduced when temps go below 30, especially when driving at interstate speeds (110 miles instead of 210). Doesn't handle slushy and icy roads well; slides very easily. Occasional weird electronic glitches likes back-up beep not turning off, AC not working until I turn car off and back on, hard braking when it senses something that really wasn't a threat, Apple Car Play that works about 70% of the time. I would definitely get this car if the bulk of your traveling is less than 50 miles per day, but it is not really something to take on a road trip; you would be stopping a lot to recharge, especially if it's cold out.
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2021 Volkswagen ID.4 for sale near you
3 of 23 listings
- Pro S (Statement) 4dr SUVMSRP: $24,5004 mi away
- 1st Edition 4dr SUVMSRP: $25,998In-stock online
- Pro S (Statement) 4dr SUVMSRP: $25,998In-stock online
See all 23 listings
Disappointing! Buggy software, laggy response.
Potamus, 09/27/2022
2021 Volkswagen ID.4 AWD Pro S (Statement) 4dr SUV AWD (electric DD)
21 of 25 people found this review helpful
In April 2021 my husband and I test-drove five electric cars. He opted for a Tesla Model 3, I liked the feel of the ID.4 since it had real buttons and seemed more like a "normal" car. We ordered both cars the same day. He got his Tesla two months later and when my old car started breaking down I drove the Tesla quite a bit and got used to that. My ID.4 (AWD Pro-S) arrive exactly 1 year after I ordered it. It's a beautiful car (I got the red) and I get many comments about it. It seems very well-built both outside and inside. Unfortunately, I hate driving it. Here are some of the reasons why: 1) The software is super buggy and really slow to respond. It seems like it is based on CPU technology from a couple decades ago. If I tap something, there is a lag of a second or two, and I'm never sure if my tap was registered. 2) I cannot listen to audio via AirPlay from my iPhone. It works for a while, but then starts cutting out or stops altogether. I brought it to VW service and they said that it overwhelms the infotainment system, so their solution was to disable the onscreen map. What?? It's 2022, folks! That didn't fix it, so now I not only cannot listen to my podcasts, but I don't have the map, either. 3) The voice command feature is worthless. It's almost hilarious how poor the voice recognition is. Even simple things 3-word requests aren't recognized. The Tesla is super smart and can understand long commands, and I've never had problems with that. I got used to that, so the VW is extremely irritating. I've given up trying to speak to it. 4) Driving is laggy. I hate to keep comparing to the Tesla, but if I press on the accelerator, the Tesla responds immediately, zero lag. With the VW there's maybe a half-second delay. It's sort of like driving an old GM, so people transitioning to a VW from a gas-powered car might not recognize the difference. But I do. Again, there is just no excuse for that. 5) There is no one-pedal driving. Believe me, once you get used to one-pedal driving, you'll never want to go back. With the Tesla, regenerative braking is strong and taking the feet off both pedals brings the car to a complete stop. It's such a natural way to drive. Although the ID.4 does have regenerative braking, it is comparatively weak and requires frequent use of the brakes (with associated brake pad wear). Most irritatingly, taking the feet off both pedals causes the car to creep forward. THERE IS NO REASON AN ELECTRIC CAR SHOULD CREEP! (Sorry, frustration.) It is programmed that way to make it "feel" like a gas-powered car, and there is no setting to turn it off. (I understand that the 2022 models do allow it to be turned off, so that is...progress?) About a month after we got the ID.4 my husband rear-ended a car at a stop sign (slow speed, thankfully) because he was used to electric cars coming to a complete stop. I've come close myself. It's as if VW doesn't want to acknowledge that an electric car should be a different—and superior—driving experience and has programmed it to be "dumb" like a gas-powered car. 6) You cannot put a bike rack on the back. That is not entirely true, but here's the issue: My ID.4 came with a trailer hitch receiver and I have a fold-up bike rack installed on that. When folded up (or down, with bikes) the rack obscures a bit of the back-up camera, which interprets it as something I'm about to run into. So, every time I put the car in reverse there is a loud warning sound, and if I am going in reverse at more than about 2 miles an hour the car slams on the brakes, scaring the bejeezus out of me and anyone else in the car. There is no way to turn it off. Actually, the VW guy said that if I get a particular doodad and plug it in to the trailer hitch socket it will stop it. I tried and it didn't work at all. Thankfully that doodad cost only about $10. 7) Road trip charging is a chore. The ID.4 came with free charging on the Electrify America network (3 years, I think). Yay! Unfortunately, the car cannot tell you where the chargers are. So, I have to download an app to do that, and then estimate myself whether I have the range to make it to the next charger. Tesla is light years ahead here. It would seem that many of the software issues could be resolved with updates. However, as of this writing (Sept 2022) no updates have been rolled out in the U.S. None. Ever. Apparently, updates are available elsewhere in the world, but for some reason they are not available in the U.S. So, I'm still stuck with the same buggy, irritating, laggy, frustrating car. Would I recommend the ID.4? Frankly, no. Not when there are more solid alternatives out there. I do hope that new versions of the ID.4 include modern, fast computer chips and that all the software bugs and driving hiccups are fixed. I also hope that VW embraces the new EV paradigm and stops trying to make EVs feel like legacy gas-powered cars.
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It’s perfect
Rommel1213, 06/05/2021
2021 Volkswagen ID.4 Pro S (Statement) 4dr SUV (electric DD)
13 of 15 people found this review helpful
I had a Leaf when it first came out. The evolution from 4years ago driving my leaf vs my new ID4 is a leap bound. It’s so nice to drive. The range and the ElectrifyAmerica infrastructure across the US is game changing. The whole world is ready to save earth and going the right direction. Great Job VW!
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Great car
John Bruns, 09/06/2021
updated 03/13/2024
2021 Volkswagen ID.4 Pro S (Statement) 4dr SUV (electric DD)
9 of 10 people found this review helpful
I’ve owned a dozen sedans, mostly Camry, Malibu, Impala etc. This might be the best of the lot. Very enjoyable, very comfortable. I like the adaptive cruise control far more than I thought I would and love the quietness. It’s a great road car. I looked at the model 3 and Y and could not justify the added price. As far as I can tell Tesla over sells their range estimates and VW undersells. I live is Ohio and we have an Electrify America station in every major city. In my opinion only buy the Tesla is you really want the brand or the speed. When the sedan version comes out, I’ll probably buy that too. My wife will take this one as she loves it.
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