Used GMC Terrain for Sale in Frederick, MD

Located in Frederick, MD / 5 miles away from Frederick, MD

Features and Specs:

23 Combined MPG (21 City/26 Highway)

Listing Information:

VIN: 3GKALXEX0LL311725
Stock: LP97119A
Certified Pre-Owned: No
Listed since: 01-31-2022

Located in Gaithersburg, MD / 20 miles away from Frederick, MD

2018 GMC Terrain Denali Summit White **NAVIGATION**, **SIRIUS/XM RADIO**, **BACKUP CAMERA**, **ALL WHEEL DRIVE**, **HEATED SEATS**, **LEATHER**, **ONE...

Dealer Review:

Had great phone conversations with Connor and really appreciated how he seemed to understand what I was looking for. Showed up for test drive and he had the car ready. Test drive was great and I decided to see what financing looked like. I was very upfront and honest that my credit score was not the best due to a few blips 8 or 9 years ago (we all know how tricky FICO is), but my DTI and overall income was sound. In the end, I was given an offer that was at least in the ballpark, although I had hoped for a better APR. I decided to see if I could get better financing from my credit union, but it was close to the end of business for them. I told both Connor and Thong I was going to check with them and make a decision the following day. The next day after much deliberation and number crunching, I decided to accept the deal they offered. I texted Connor and said I would call Thong to get the paperwork started. I was then informed that "another salesman in another department" sold the vehicle the night before. I found it strange because the dealership was not busy when I left around 5pm and I would have though someone would have at least called me to see if I had made a decision before selling it. Found the exact same model/trim/color at Safford in Springfield (highly recommend over Criswell). The finance manager thought what happened at Criswell sounded strange and said from what he could see, they hadn't pushed through the offer that they gave me all the way and were probably just backing out of the deal. Safford was able to match the deal and had me in and out in under 2 hours! The following day I decided to just check on the vehicle at Criswell using an alternate email address. I immediately got responses from a sales person and sales manager confirming the vehicle was still available and that they were very eager to sell it to me. I think it's pretty clear I was discriminated against due to my credit score (which I never tried to hide). I'm thankful I was able to find a dealership who treated me with the same respect as the rest of their customers, but it really causes me to wonder what other types of customers Criswell may discriminate against.

Features and Specs:

23 Combined MPG (21 City/26 Highway)

Listing Information:

VIN: 3GKALXEX1JL309009
Stock: J220254A
Certified Pre-Owned: No
Listed since: 02-16-2022

Located in Braddock Heights, MD / 9 miles away from Frederick, MD

Features and Specs:

23 Combined MPG (20 City/28 Highway)

Listing Information:

VIN: 2GKFLVE3XH6249401
Certified Pre-Owned: No

Located in Hagerstown, MD / 23 miles away from Frederick, MD

CARFAX One-Owner. This 2019 Summit White GMC Terrain SLT AWD is well equipped and includes these features and benefits:Clean CARFAX. 24/28 City/Highwa...

Features and Specs:

26 Combined MPG (24 City/28 Highway)

Listing Information:

VIN: 3GKALVEV2KL139778
Stock: 3438
Certified Pre-Owned: No
Listed since: 04-06-2022

Located in Frederick, MD / 5 miles away from Frederick, MD

2017 GMC Terrain SLE-2 Quicksilver Metallic AWD 6-Speed Automatic AWD, Automatic temperature control, Convenience Package, Exterior Parking Camera Rea...

Dealer Review:

On March 24, 2021 I went in to Easterns Frederick location and signed the vehicle contract, also leaving a $1000 deposit. On 3/26/21 I picked up my vehicle and paid an additional $2770. On or about 3/30/21, I was checking Consumer Portfolio Recovery website just to verify when my first payment would be due, as the dealership indicated this would be my finance company. The website indicated the application package was “returned to dealer”. I immediately contacted Easterns and was told not to worry as they would find me another financing company just give them some time. On the evening of April 5, 2021 a representative from Frederick’s EASTERNS location called me and told me to come in the next day “early” because they needed me to sign new paperwork as they found me a new finance company. I then went into the dealership on April 6, 2021 and went to their customer service desk and explained why I was there. Michael Middledorf was present with another gentleman at the desk. He was rude and cold. He then asked for the keys to check the mileage so he could “document on the paperwork”. 15 minutes later I was handed my house keys (as he had removed the key fob) and rudely asked “so how are you getting home?” I explained that this must be a mistake as I was told they had a lender and to come in to sign the paperwork. Mr. Middledorf rudely stated he does not know what, why or how I was told but they were taking back their vehicle. I asked for my deposit back and the gentleman said I had to sign paperwork to get my money back because he had to fax over to the corporate office. In reviewing the paperwork I noted it said it was a voluntary surrender. I informed him that this situation we are in was not a voluntary surrender. He said he knew but it was the only paperwork needed for the refund. I signed and then contacted my lawyer, who then contacted Easterns and they told him that the vehicle was taken back because they didn’t have a loan holder as consumer portfolio denied me. Fast forward Eastern’s Automobile Group called me about a week after taking back the car indicating they had my refund and took $1183 out of it for driving and mileage. I told them that was unacceptable as their contract states I was to be informed in writing within 4 days of them learning they couldn’t finance me and I had 2 days after that to return and avoid charges. I said, however, you took the vehicle back the day after your call, although under false pretenses, so I am due a full refund. I spent weeks calling Easterns, being ignored, having to call from different numbers only to be forwarded to the Sterling location, the Baltimore location and the Laurel location, none of whom were able or willing to help. Today I received a call from Bick stating that Corporate would only give me a credit of the $1183 and was I still looking for a vehicle. This is ridiculous because for one, they took back a vehicle stating they could not finance me so how would this credit be useful. Secondly, I had no vehicle for almost 2 weeks and have to work, my job requires a vehicle to get to my client’s home. So I had to secure another vehicle. Their contract clause speaks to how a failure to finance is to be handled and they are not going according to the contract or COMAR Regulation 15-311.3 which speaks to my receiving a full refund, not a credit. EASTERNS failed to notify me within the required timeframe and the way in which they took the vehicle back speaks to their deceptive practices. I do hope that Easterns Frederick location is not a reflection of how the other locations do business because they basically left me feeling victimized, they took my car and my money. If that’s not robbery not sure what is.

AutoCheck Vehicle History Summary Unavailable.

Features and Specs:

23 Combined MPG (20 City/28 Highway)

Listing Information:

VIN: 2GKFLTEK4H6183892
Stock: 139931
Certified Pre-Owned: No
Listed since: 04-14-2022

Located in Leesburg, VA / 25 miles away from Frederick, MD

**ONE OWNER, **CLEAN CARFAX, **FACTORY WARRANTY, AWD. 2018 GMC Terrain SLE 1.6L DOHC AWD. Dulles Motor Cars offers a 3 Month/ 3,000 mile Limited Power...

Features and Specs:

32 Combined MPG (28 City/38 Highway)

Listing Information:

VIN: 3GKALUEU1JL145684
Stock: 13673A
Certified Pre-Owned: No
Listed since: 03-31-2022

Located in Taneytown, MD / 19 miles away from Frederick, MD

Features and Specs:

26 Combined MPG (24 City/28 Highway)

Listing Information:

VIN: 3GKALTEV0JL276107
Stock: R22-030P
Certified Pre-Owned: No
Listed since: 01-21-2022

Located in Hagerstown, MD / 23 miles away from Frederick, MD

CARFAX One-Owner. Priced below KBB Fair Purchase Price! This 2020 Quicksilver Metallic GMC Terrain SLT FWD is well equipped and includes these feature...

Features and Specs:

28 Combined MPG (26 City/30 Highway)

Listing Information:

VIN: 3GKALPEV5LL269745
Stock: 3372
Certified Pre-Owned: No
Listed since: 02-16-2022

Located in Hagerstown, MD / 23 miles away from Frederick, MD

Features and Specs:

23 Combined MPG (20 City/29 Highway)

Listing Information:

VIN: 2GKFLTE33G6189450
Stock: 3495
Certified Pre-Owned: No
Listed since: 05-17-2022