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Consumer Reviews for the Mercedes-Benz S-Class
Read recent reviews for the Mercedes-Benz S-Class
Mechanically good; too much tech = LEMON
Aaron, 11/22/2023
2022 Mercedes-Benz S-Class S 500 4MATIC 4dr Sedan AWD (3.0L 6cyl Twincharger gas/electric mild hybrid 9A)
THe car drives like a dream. However, every function is controlled by a touch screen - which means there are NO tactile buttons/knobs. So you MUST constantly take your eyes off the road. All the computer controlled functions are very unreliable. The pop-out door handles are inconsistent & unreliable. The dashcam just doesn't work at all. Same with the air freshener - it doesn't work, … either. There are touch sensitive buttons on the steering wheel - which is just plain STUPID.
The center screen randomly changes screens
The "gestures" function constantly turns lights on and off and opens the sunroof randomly - even if you're not moving.
The trunk closed on my head 2x
The power seat buttons don't move - they hurt to operate the seats.
The blue tooth inconsistently connects.
The rear seat belt tensioners click and rattle (both of them).
The voice assistant is terrible and usually can't understand basic commands.
The fingerprint recognition button doesn't recognize programmed fingerprints
The Distronic (semi-autopilot) will phantom brake for no reason.
This is just a terribly executed car and NOT worth the $150k. Mercedes Benz really [non-permissible content removed] the bed with this one.
Some of these defects/problems are mere annoyances, others are downright dangerous. I'm gettiung ready to sue MB under CA lemon law - and they will lose. the car is only 2 yrs old, but has a mile long service history because of all the defects. An employee at the service dept told me the car is notorious for being problematic - "It's the worst car Mercedes has made in years, they're all coming back to us with a multitude of problems," this person told me.
DO NOT BUY THIS CAR - save yourself the hassle, get something else.
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